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Quality Fresca LLC

General Manager

Quality Fresca LLC, Jacksonville, Florida, United States, 32290

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Overview

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General Manager

role at

Quality Fresca LLC . Brand:

Moe's Southwest Grill Position status:

Full Time Location:

River City (1428) Responsibilities

Staff the restaurant with “A” Players. Attract, select and retain quality employees and hourly management for restaurant operations. Implement effective local recruitment techniques to properly staff the restaurant. Onboard and train employees to brand standards. Continuously coach, provide feedback and develop employees and management to build a quality team. Develop schedules and position employees. Facilitate periodic employee meetings. Ensure team members and management abide by company policies, procedures and federal, state and local laws. Communicate issues pertaining to employee matters to leadership. Drive Radical Hospitality for guests. Maintain standards of excellence in food quality, service, cleanliness, facility safety, and employee and guest safety to meet or exceed brand standards. Ensure employees follow all recipes, procedures and policies. Drive guest satisfaction and local store marketing programs. Lead investigation and resolution of guest complaints and feedback. Ensure equipment is operating efficiently and the facility is maintained according to company standards. Manage Local Store Marketing efforts by working with the marketing team. Build and maintain quality relationships with the community. Lead and manage catering sales for the store. Hit Food Cost and Labor Cost Standards. Drive the financial results of the unit to achieve a return on investment. Grow sales and revenue year over year. Forecast sales and adjust as needed. Maximize profitability by controlling cost of sales, labor, payroll, and other controllable costs. Ensure adherence to operational systems and procedures. Ensure product availability. Perform administrative duties including daily, weekly, and periodic financial reports. Review and analyze profit and loss statements and develop action plans to correct deficiencies. Align with leadership on action plans and implement them. Maintain the restaurant facility and equipment in working order. Demonstrate company values and perform tasks as directed by leadership; represent Moe’s and Quality Fresca, LLC professionally in all aspects of performance. Other duties as assigned. Education and Work Experience

Education: High school diploma or equivalent required. Associate Degree in business or related field preferred or equivalent experience in restaurant operations. ServSafe certified. Professional Experience: At least 2 years restaurant management experience required. Required Knowledge, Skills, and Abilities

Quality Restaurant Operations Quality communication and facilitation skills to multiple audiences Financial Acumen Marketing techniques Organizational skills Computer skills Excellent conflict resolution skills Safe Driving skills Excellent leadership and management Ability to quickly develop positive working relationships Ability to multi-task Ability to lead a restaurant team to achieve company goals Ability to serve in a self-directed role Adherence to company core values – Quality Way Physical and Cognitive Requirements

While performing the duties of this job, the employee is regularly required to communicate clearly, move, and remain in a stationary position. The employee must occasionally transport and/or move up to 50 pounds. The employee must regularly be able to detect, perceive, identify, recognize, judge, inspect, estimate, observe, and assess items, information, and objects in an office or remote office setting; or restaurant environment. Work Environment

The noise level in the work environment is usually moderate. Job Details

Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Manufacturing Industries: Food and Beverage Services

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