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Jobs via Dice

Microsoft 365/Exchange Administrator

Jobs via Dice, Washington, District of Columbia, us, 20022

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Overview

ECS is seeking a Microsoft M365/Exchange Systems Administrator to work in our Washington DC office. The candidate will be able to identify solutions to automate business process workflow, assist the customer with requirements analysis, and deploy and support solutions scalable for a Large Enterprise. The position reports to the Program Manager and works in Service Operations with a team of Developers, Engineers, and Administrators. The candidate must be able to collaborate with the Customer, Project Team, and external stakeholders in supporting the organization’s mission and objectives. Strong written and verbal communication skills are required, with the ability to lead initiatives, projects, and tasks, and to document, develop, and support solutions within all phases of the Service Lifecycle (Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement). Position is 100% on site. Salary Range: $72,665 - $98,334 EEO note: ECS is an equal opportunity employer and does not discriminate on the basis of any protected characteristic. All qualified applicants will receive consideration for employment without regard to disability, veteran status, or any other status protected by applicable law.

Responsibilities Include

Maintaining and staying abreast of existing and emerging Microsoft M365 services, capabilities, and related core technologies; drive their strategic integration, modernization, and deployment within the Enterprise

Assisting with and leading the development and maintenance of an Office 365 and Exchange Road Map for Service Operations and the Enterprise, aligned with business requirements, vision, mission, and objectives

Function as a technical lead within an AGILE team for M365 and Cloud solutions; identify and champion features, user stories, acceptance criteria, risks, and dependencies aligned with business needs

Provide and document resolution of customer requests, incidents, changes, and problems within the system of record for M365 Cloud/Tenant and On-Premises Exchange services

Interface with support teams and vendors to resolve problems and complete knowledge transfers

Support the Operations and Maintenance of all components of the On-Prem Exchange and Office 365 Tenant Service

Continuously improve service delivery through business process automation and process improvements

Required Skills

Must have a current Top-Secret Clearance with capability of obtaining SCI/Poly

Enable, administer, and monitor Microsoft 365 products and services including Office 365, SharePoint Online, Exchange Online, OneDrive, and Teams

Lead and manage migrations including Exchange Online, SharePoint Online, and OneDrive

Implement and manage Office 365 licenses, usage, and governance

Implement and manage Office 365 tenant security, incident investigation, and tenant threat protection

Design and lead development of PowerApps and workflows optimized for productivity using the Microsoft 365 platform

Hands-on experience delivering messaging and collaboration solutions in a large government environment; experience with PowerShell for automation

General knowledge of Active Directory and Azure AD; experience managing security groups and distribution groups

Desired Skills

Microsoft Exchange PowerShell scripting for automation of tasks

Exchange Admin Center (EAC) proficiency for On-Prem and Cloud environments

Microsoft Teams Administration, including user access and policies

OneDrive for Business and Microsoft 365 Suite administration

Skype for Business Administration and transition planning

Command Prompt scripting; Windows troubleshooting

Outlook Web Access configuration and support

Azure Active Directory experience for monitoring and reporting

System Center Operations Manager (SCOM) alerts for multiple enclaves

Hybrid Exchange & Cloud integration and migrations

ITIL and Agile methodologies; security and compliance best practices

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