Poppy Bank
Overview
General Manager (Project Management) Ready to lead with purpose and energize a high-performing team? We're looking for a driven, people-focused General Manager to take charge of our hotel. Ideal for hospitality, restaurant, or retail leaders craving a schedule that's typically day shift, Monday-Friday. Salary: $55K-$65K base salary with monthly sales commission potential. PTO, Medical, Dental, Vision, and Life Insurance available. Job Description
Job Title: General Manager Reports to: Area Manager FLSA Status: Exempt Location: On-Site, Single Property Direct Reports: 8+, depending on the needs of the business Salary Range: $55,000 - $65,000 plus Monthly Sales Commission Department: Property Operations Responsibilities
Plans, directs, and coordinates all daily operations of the hotel, including staffing, guest services, property maintenance, and overall performance. Oversees appearance, cleanliness, and safety; monitors expenses, revenues, and financial performance against budget and goals. Maintains control over operating costs and ensures profitability; uses experience and sound judgment to solve problems and make decisions. Leads, trains, and holds team members accountable; works with the Area Manager and other leaders to deliver a consistent guest experience. Manage the hotel according to the business plan and budget, with a strong focus on room sales. Oversee daily financials, including revenue and expense tracking, and achieve performance goals. Approve and monitor direct billing accounts and collections; ensure guest payments are timely and rates are managed properly. Build relationships with local businesses, competitors, and community groups to promote the hotel; be knowledgeable about area attractions and services for guests. Conduct competitive visits to nearby hotels as part of the Lot Drive Program to gather insights and stay informed about local market trends. Ensure rooms meet brand and cleanliness standards through daily inspections; oversee daily audit, bank deposits, and reporting; review and approve front desk paperwork. Train the team on emergency procedures and safety standards in line with OSHA regulations; maintain key control systems for guest and staff safety. Review daily front office procedures and ensure proper transmission of information to the Hotel Support Center (HSC); stay up to date on laws affecting hotel operations and ensure compliance. Encourage guest feedback and respond to issues quickly to maintain high satisfaction; ensure cash-handling and accountability procedures are followed, including timely bank deposits. Recruit, hire, and train quality staff; ensure all new hire paperwork and I-9 forms are completed correctly and submitted on time. Approve and monitor time records; ensure accurate payroll data each pay period; coach, develop, and train team members; conduct performance reviews and address issues as needed. Be knowledgeable in and follow all J&P programs; perform other job duties as assigned. Qualifications
2-5 years of General Manager experience. Success in managing a single-unit business, ideally within hospitality, service, restaurants, or retail settings. Strong leadership and coaching skills. Familiar with local, state, and federal employment laws and basic HR practices. Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams). Strong organizational and time management skills; clear verbal and written communication; good judgment and decision-making. High School Diploma or equivalent required; college degree is a plus. Expectations
Must have a flexible schedule, including availability on nights, weekends, and holidays as needed. Valid driver’s license and Real ID-compliant ID required; must have reliable transportation. Must maintain a neat, professional appearance appropriate for a hotel environment. Must be able to pass a criminal background check in accordance with applicable laws and policy. Physical Requirements
Must be able to use a computer and phone for extended periods. Must be able to stand, walk, and climb stairs for long periods. Must be able to lift/move up to 25 pounds alone and up to 100 pounds with assistance. Must be able to detect odors such as smoke, gas, or strong cleaning chemicals to ensure a safe environment. Must have vision abilities including close, distance, color, peripheral, and depth perception, as well as the ability to adjust focus. Ability to perform essential job functions with or without reasonable accommodation. J&P Hospitality/Asset Management is an equal opportunity employer and does not discriminate against otherwise qualified applicants based on race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status. J&P participates in E-Verify.
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General Manager (Project Management) Ready to lead with purpose and energize a high-performing team? We're looking for a driven, people-focused General Manager to take charge of our hotel. Ideal for hospitality, restaurant, or retail leaders craving a schedule that's typically day shift, Monday-Friday. Salary: $55K-$65K base salary with monthly sales commission potential. PTO, Medical, Dental, Vision, and Life Insurance available. Job Description
Job Title: General Manager Reports to: Area Manager FLSA Status: Exempt Location: On-Site, Single Property Direct Reports: 8+, depending on the needs of the business Salary Range: $55,000 - $65,000 plus Monthly Sales Commission Department: Property Operations Responsibilities
Plans, directs, and coordinates all daily operations of the hotel, including staffing, guest services, property maintenance, and overall performance. Oversees appearance, cleanliness, and safety; monitors expenses, revenues, and financial performance against budget and goals. Maintains control over operating costs and ensures profitability; uses experience and sound judgment to solve problems and make decisions. Leads, trains, and holds team members accountable; works with the Area Manager and other leaders to deliver a consistent guest experience. Manage the hotel according to the business plan and budget, with a strong focus on room sales. Oversee daily financials, including revenue and expense tracking, and achieve performance goals. Approve and monitor direct billing accounts and collections; ensure guest payments are timely and rates are managed properly. Build relationships with local businesses, competitors, and community groups to promote the hotel; be knowledgeable about area attractions and services for guests. Conduct competitive visits to nearby hotels as part of the Lot Drive Program to gather insights and stay informed about local market trends. Ensure rooms meet brand and cleanliness standards through daily inspections; oversee daily audit, bank deposits, and reporting; review and approve front desk paperwork. Train the team on emergency procedures and safety standards in line with OSHA regulations; maintain key control systems for guest and staff safety. Review daily front office procedures and ensure proper transmission of information to the Hotel Support Center (HSC); stay up to date on laws affecting hotel operations and ensure compliance. Encourage guest feedback and respond to issues quickly to maintain high satisfaction; ensure cash-handling and accountability procedures are followed, including timely bank deposits. Recruit, hire, and train quality staff; ensure all new hire paperwork and I-9 forms are completed correctly and submitted on time. Approve and monitor time records; ensure accurate payroll data each pay period; coach, develop, and train team members; conduct performance reviews and address issues as needed. Be knowledgeable in and follow all J&P programs; perform other job duties as assigned. Qualifications
2-5 years of General Manager experience. Success in managing a single-unit business, ideally within hospitality, service, restaurants, or retail settings. Strong leadership and coaching skills. Familiar with local, state, and federal employment laws and basic HR practices. Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams). Strong organizational and time management skills; clear verbal and written communication; good judgment and decision-making. High School Diploma or equivalent required; college degree is a plus. Expectations
Must have a flexible schedule, including availability on nights, weekends, and holidays as needed. Valid driver’s license and Real ID-compliant ID required; must have reliable transportation. Must maintain a neat, professional appearance appropriate for a hotel environment. Must be able to pass a criminal background check in accordance with applicable laws and policy. Physical Requirements
Must be able to use a computer and phone for extended periods. Must be able to stand, walk, and climb stairs for long periods. Must be able to lift/move up to 25 pounds alone and up to 100 pounds with assistance. Must be able to detect odors such as smoke, gas, or strong cleaning chemicals to ensure a safe environment. Must have vision abilities including close, distance, color, peripheral, and depth perception, as well as the ability to adjust focus. Ability to perform essential job functions with or without reasonable accommodation. J&P Hospitality/Asset Management is an equal opportunity employer and does not discriminate against otherwise qualified applicants based on race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status. J&P participates in E-Verify.
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