Community Passageways
SCSI (Southeast) Community Safety Ambassador (until 12/312025)
Community Passageways, Seattle, Washington, us, 98127
Overview
SCSI (Southeast) Community Safety Ambassador (until 12/31/2025) – Join to apply for the SCSI (Southeast) Community Safety Ambassador role at Community Passageways. Job Description
Summary of Position Reporting to the Community Safety Manager and working with the Resource Navigator team as part of a Care Team, Community Safety Ambassadors build rapport and trust with participants. They establish a consistent schedule of outreach and help provide the support needed to move participants into more positive opportunities. They also support the Community Support Team on longer-range truce negotiation, conflict mediation, and incident- and hotspots-specific outreach. Essential Responsibilities Participant Support Alongside Resource Navigators, build ongoing relationships and trust with participants largely between the ages of 12 to 30 who meet three risk factors and/or are referred through the SCSI and RPKC network. Risk factors include: Regularly singled out by law enforcement, even if no arrest Has been shot and/or seriously injured from violence Has had a close peer, friend, or family member shot and/or killed in the last 3 years On probation, parole, electronic home monitoring, or have an active case Lives or hangs out in hotspots History and/or immediate risk for engagement in gun-involved activity Leverage relationships with participants to help shift their mindsets and support their growth, connecting them to pro-social activities, a positive peer group, and formal and informal community support Work alongside Resource Navigators to provide connection to services and resources as participants become ready to receive them Facilitate connection to resources by attending and coordinating transportation for participants to and from meetings, appointments, and events as needed Employ a compassionate and trauma-informed approach with participants who may have substance use disorders, untreated mental health issues, and significant trauma Advocate for the participants in court as needed Keep detailed participant case notes and documentation Ongoing Participant Communication Connect with participants and establish a supportive relationship: Confirm receipt of referral within 1 business day Reach out within 3 business days of referral to potential participant With the assigned Resource Navigator, schedule an in-person meeting within 3-4 business days Within 5 business days of initial contact with participant, establish a strength and needs assessment and safety plan (process led by Resource Navigator) Develop a comprehensive and individualized service plan based on participant needs and strengths (process led by Resource Navigator) Maintain consistent contact — including phone calls, texts, and in-person meetings — with each participant in accordance with their phase: Phase One (1-6 months): Virtual daily; In-Person 3x per week Phase Two (7-12 months): Virtual 3x per week; In-Person 1x per week Phase Three (12-18 months): Virtual 2x per week; In-Person minimum 2x per month Community Engagement and Outreach Leverage credibility in the community to disrupt the cycle of violence In coordination with the Street Team Manager, participate in planning and staffing recurring and one-time outreach and community engagement, including: Pop-up events in areas of recurring incidents Positive presence building (Community BBQs, Resource Provision, Pro-social engagement activities) Positive place space supports (e.g. Safe Passages) Community healing projects Facilitate mediation to prevent violence and retaliation between individuals and groups Establish relationships by engaging with businesses, young people, residents, and other community members to gain trust and rapport Identify neighborhood influencers to understand issues or history increasing violence risks Identify environmental factors contributing to violence (e.g., dark areas, boarded-up spaces) and work with leaders to identify solutions Participate in neighborhood clean-ups, graffiti removal, and property damage repair as needed Identify at-risk youth and proactively connect them to community-based support Support vigils and funerals with the Community Support Team to mitigate tensions, provide de-escalation, and offer support Other Participate in meetings as assigned by supervisor Maintain confidentiality per agency guidelines Other duties as assigned Requirements
A clear criminal background check is required for all positions involving work with youth/minors While in the community providing services, you will be in uniform (shirts, hoodies, badges, walkie-talkies, etc.) On duty, you will be on call for potential incidents of violence including hospital support, vigils, funerals, and community events, including evenings and weekends Ability to walk long distances with up to 30 lbs of equipment Preferred Experience or Skills
Experience with de-escalation, mediation, and harm-reduction efforts Experience and/or expertise in violence prevention and intervention, or trauma-informed support services among high-risk populations Lived experience of the impact of gun violence Strong verbal and written communication skills Ability to safeguard and maintain participant records confidentially and orderly Basic knowledge of Microsoft 365 Reliable transportation Preferred Competencies
Commit to understanding and dismantling systems of oppression impacting communities of color Value the intrinsic worth of young people and their potential Maintain a restorative justice orientation in relationships with staff, partners, and participants Be a self-aware, engaged, and adaptable team player Benefits
Benefits information not provided in this excerpt.
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SCSI (Southeast) Community Safety Ambassador (until 12/31/2025) – Join to apply for the SCSI (Southeast) Community Safety Ambassador role at Community Passageways. Job Description
Summary of Position Reporting to the Community Safety Manager and working with the Resource Navigator team as part of a Care Team, Community Safety Ambassadors build rapport and trust with participants. They establish a consistent schedule of outreach and help provide the support needed to move participants into more positive opportunities. They also support the Community Support Team on longer-range truce negotiation, conflict mediation, and incident- and hotspots-specific outreach. Essential Responsibilities Participant Support Alongside Resource Navigators, build ongoing relationships and trust with participants largely between the ages of 12 to 30 who meet three risk factors and/or are referred through the SCSI and RPKC network. Risk factors include: Regularly singled out by law enforcement, even if no arrest Has been shot and/or seriously injured from violence Has had a close peer, friend, or family member shot and/or killed in the last 3 years On probation, parole, electronic home monitoring, or have an active case Lives or hangs out in hotspots History and/or immediate risk for engagement in gun-involved activity Leverage relationships with participants to help shift their mindsets and support their growth, connecting them to pro-social activities, a positive peer group, and formal and informal community support Work alongside Resource Navigators to provide connection to services and resources as participants become ready to receive them Facilitate connection to resources by attending and coordinating transportation for participants to and from meetings, appointments, and events as needed Employ a compassionate and trauma-informed approach with participants who may have substance use disorders, untreated mental health issues, and significant trauma Advocate for the participants in court as needed Keep detailed participant case notes and documentation Ongoing Participant Communication Connect with participants and establish a supportive relationship: Confirm receipt of referral within 1 business day Reach out within 3 business days of referral to potential participant With the assigned Resource Navigator, schedule an in-person meeting within 3-4 business days Within 5 business days of initial contact with participant, establish a strength and needs assessment and safety plan (process led by Resource Navigator) Develop a comprehensive and individualized service plan based on participant needs and strengths (process led by Resource Navigator) Maintain consistent contact — including phone calls, texts, and in-person meetings — with each participant in accordance with their phase: Phase One (1-6 months): Virtual daily; In-Person 3x per week Phase Two (7-12 months): Virtual 3x per week; In-Person 1x per week Phase Three (12-18 months): Virtual 2x per week; In-Person minimum 2x per month Community Engagement and Outreach Leverage credibility in the community to disrupt the cycle of violence In coordination with the Street Team Manager, participate in planning and staffing recurring and one-time outreach and community engagement, including: Pop-up events in areas of recurring incidents Positive presence building (Community BBQs, Resource Provision, Pro-social engagement activities) Positive place space supports (e.g. Safe Passages) Community healing projects Facilitate mediation to prevent violence and retaliation between individuals and groups Establish relationships by engaging with businesses, young people, residents, and other community members to gain trust and rapport Identify neighborhood influencers to understand issues or history increasing violence risks Identify environmental factors contributing to violence (e.g., dark areas, boarded-up spaces) and work with leaders to identify solutions Participate in neighborhood clean-ups, graffiti removal, and property damage repair as needed Identify at-risk youth and proactively connect them to community-based support Support vigils and funerals with the Community Support Team to mitigate tensions, provide de-escalation, and offer support Other Participate in meetings as assigned by supervisor Maintain confidentiality per agency guidelines Other duties as assigned Requirements
A clear criminal background check is required for all positions involving work with youth/minors While in the community providing services, you will be in uniform (shirts, hoodies, badges, walkie-talkies, etc.) On duty, you will be on call for potential incidents of violence including hospital support, vigils, funerals, and community events, including evenings and weekends Ability to walk long distances with up to 30 lbs of equipment Preferred Experience or Skills
Experience with de-escalation, mediation, and harm-reduction efforts Experience and/or expertise in violence prevention and intervention, or trauma-informed support services among high-risk populations Lived experience of the impact of gun violence Strong verbal and written communication skills Ability to safeguard and maintain participant records confidentially and orderly Basic knowledge of Microsoft 365 Reliable transportation Preferred Competencies
Commit to understanding and dismantling systems of oppression impacting communities of color Value the intrinsic worth of young people and their potential Maintain a restorative justice orientation in relationships with staff, partners, and participants Be a self-aware, engaged, and adaptable team player Benefits
Benefits information not provided in this excerpt.
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