Eurofins Viracor BioPharma Services
Field Service Engineer II
Eurofins Viracor BioPharma Services, San Jose, California, United States, 95199
Overview
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Job Title:
Field Service Engineer I/II Location:
San Jose, CA Working schedule:
Full-Time, First Shift, M-F 8am-4pm. This position is not remote. Candidates currently living within a commutable distance of San Jose, CA are encouraged to apply. No relocation assistance will be given. Responsibilities
Perform calibration/qualification and preventative maintenance in the lab on single channel and multi-channel pipettes. Travel to customer sites to perform pipette calibrations and PMs as necessary. Perform troubleshooting and repair of various types of small laboratory equipment both in the field and in the lab. Manage personal parts inventory effectively. Provide feedback to Manager regarding any issue impacting service delivery, particularly issues impacting turnaround times. Complete administrative paperwork and reports promptly and accurately. Follow good documentation practices (GDP) as applicable to daily activities. Contact customers on time and schedule service efficiently. Adhere to environmental health and safety guidelines. Effectively communicate with clients and other internal and external parties. Follow Eurofins work policies and all applicable SOPs. Ensure that training on both remains current. Maintain client confidentiality, specifically if information about the customer is obtained from sources other than the customer (e.g. complainant, assessors). Act impartially within the management system. Perform other tasks as assigned by Management. Qualifications
Two- or four-year degree in a related science field (e.g., chemistry, analytical chemistry, electronic engineering, biotechnology, or similar) plus 0-1 years (FSE I) or 1 to 3 years (FSE II) experience in a related field, preferably as a Field Service Technician Physical ability to lift and transport equipment and perform tasks in various lab environments Clear, respectful, and timely verbal and written communication Experience with technical troubleshooting and problem solving Must be self-motivated and proactive Valid drivers license Clean driving record Ability to travel within customer territory up to 5 days per week Monday-Friday. Overnight travel as needed. What We Offer
Excellent full time benefits including comprehensive medical coverage, dental, and vision options Life and disability insurance 401(k) with company match Paid vacation and holidays EEO Notice:
Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.
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Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Job Title:
Field Service Engineer I/II Location:
San Jose, CA Working schedule:
Full-Time, First Shift, M-F 8am-4pm. This position is not remote. Candidates currently living within a commutable distance of San Jose, CA are encouraged to apply. No relocation assistance will be given. Responsibilities
Perform calibration/qualification and preventative maintenance in the lab on single channel and multi-channel pipettes. Travel to customer sites to perform pipette calibrations and PMs as necessary. Perform troubleshooting and repair of various types of small laboratory equipment both in the field and in the lab. Manage personal parts inventory effectively. Provide feedback to Manager regarding any issue impacting service delivery, particularly issues impacting turnaround times. Complete administrative paperwork and reports promptly and accurately. Follow good documentation practices (GDP) as applicable to daily activities. Contact customers on time and schedule service efficiently. Adhere to environmental health and safety guidelines. Effectively communicate with clients and other internal and external parties. Follow Eurofins work policies and all applicable SOPs. Ensure that training on both remains current. Maintain client confidentiality, specifically if information about the customer is obtained from sources other than the customer (e.g. complainant, assessors). Act impartially within the management system. Perform other tasks as assigned by Management. Qualifications
Two- or four-year degree in a related science field (e.g., chemistry, analytical chemistry, electronic engineering, biotechnology, or similar) plus 0-1 years (FSE I) or 1 to 3 years (FSE II) experience in a related field, preferably as a Field Service Technician Physical ability to lift and transport equipment and perform tasks in various lab environments Clear, respectful, and timely verbal and written communication Experience with technical troubleshooting and problem solving Must be self-motivated and proactive Valid drivers license Clean driving record Ability to travel within customer territory up to 5 days per week Monday-Friday. Overnight travel as needed. What We Offer
Excellent full time benefits including comprehensive medical coverage, dental, and vision options Life and disability insurance 401(k) with company match Paid vacation and holidays EEO Notice:
Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.
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