Klaviyo
Boston, United States
Overview
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. Why You Should Join and Lead the Personalization Team in AI & Analytics Organization: As an Engineering Manager leading the personalization team within the AI & Analytics organization, you will play a pivotal role in technical discussions related to scaling our systems, implementing new AI personalization features, and fostering team growth. Responsibilities
Lead and manage a team of full-stack and AI engineers. Develop SMART goals and career development plans for direct reports. Actively participate in interviewing, hiring, and team leveling. Collaborate on project planning, define achievements, identify dependencies, and ensure business goals are met. Develop and execute technical strategies aligned with Klaviyo's business goals, ensuring exceptional products and a reliable, user-friendly AI systems roadmap. Engage with internal and external stakeholders to understand needs, resolve blockers, manage expectations, and translate customer needs into valuable AI-driven roadmaps and solutions. Advise the team on modeling, system design, experimental design, and implementation decisions. Improve engineering-wide processes such as recruiting, performance development, communication, and agile development. Stay current with emerging AI trends and technologies, identifying and leveraging opportunities within Klaviyo’s ecosystem. Who You Are
Experience building AI-driven product features in a full-stack capacity. 3-5 years of experience managing one or more engineering teams, including remote members and lead engineers. Exceptional communication skills, capable of collaborating with diverse stakeholders to translate business/product roadmaps into AI-driven technical roadmaps and solutions that add significant customer and business value. Motivated to grow the team through developing current members and attracting new talent to expand capabilities. Eager to engage with code, understand the product area, and provide applicable technical mentorship. In-depth understanding of common engineering architectures for highly scalable systems. Proven ability to lead and deliver complex, multi-quarter projects involving at least two teams. Comfortable conducting performance reviews and mentoring team members at all levels. You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Nice to have
Experience working in B2B businesses and directly interacting with customers. Experience in developing large-scale machine learning modeling solutions and systems that impact the business. Compensation and Policies
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Get to Know Klaviyo: Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. Our Job Applicant Privacy Notice is available here and here (FR). Frontline note: This position is in Boston, MA.
#J-18808-Ljbffr
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. Why You Should Join and Lead the Personalization Team in AI & Analytics Organization: As an Engineering Manager leading the personalization team within the AI & Analytics organization, you will play a pivotal role in technical discussions related to scaling our systems, implementing new AI personalization features, and fostering team growth. Responsibilities
Lead and manage a team of full-stack and AI engineers. Develop SMART goals and career development plans for direct reports. Actively participate in interviewing, hiring, and team leveling. Collaborate on project planning, define achievements, identify dependencies, and ensure business goals are met. Develop and execute technical strategies aligned with Klaviyo's business goals, ensuring exceptional products and a reliable, user-friendly AI systems roadmap. Engage with internal and external stakeholders to understand needs, resolve blockers, manage expectations, and translate customer needs into valuable AI-driven roadmaps and solutions. Advise the team on modeling, system design, experimental design, and implementation decisions. Improve engineering-wide processes such as recruiting, performance development, communication, and agile development. Stay current with emerging AI trends and technologies, identifying and leveraging opportunities within Klaviyo’s ecosystem. Who You Are
Experience building AI-driven product features in a full-stack capacity. 3-5 years of experience managing one or more engineering teams, including remote members and lead engineers. Exceptional communication skills, capable of collaborating with diverse stakeholders to translate business/product roadmaps into AI-driven technical roadmaps and solutions that add significant customer and business value. Motivated to grow the team through developing current members and attracting new talent to expand capabilities. Eager to engage with code, understand the product area, and provide applicable technical mentorship. In-depth understanding of common engineering architectures for highly scalable systems. Proven ability to lead and deliver complex, multi-quarter projects involving at least two teams. Comfortable conducting performance reviews and mentoring team members at all levels. You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Nice to have
Experience working in B2B businesses and directly interacting with customers. Experience in developing large-scale machine learning modeling solutions and systems that impact the business. Compensation and Policies
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Get to Know Klaviyo: Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. Our Job Applicant Privacy Notice is available here and here (FR). Frontline note: This position is in Boston, MA.
#J-18808-Ljbffr