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Whitman-Walker

COMMUNITY PARTNER OUTREACH SPECIALIST

Whitman-Walker, Washington, District of Columbia, us, 20022

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Overview

The Community Partner Outreach Specialist (CPOS) provides prevention education and builds relationships with community groups and leaders in Wards 5, 7, and 8 and hot spots throughout the district. The CPOS primary responsibility is running the Mobile Health initiative at Whitman-Walker Health (WWH) by providing HIV/STI testing; PEP/PrEP; health and prevention education; and linkage to care and supportive services. This role involves working 60%–70% of the time in the field by conducting outreach and testing events and discussing HIV/STI testing, U=U education, nPEP and PrEP with peers and community members. The CPOS ensures high customer satisfaction through coordination and provision of services, follows up with clients regarding care and treatment, and supports daytime HIV/STI testing, departmental outreach events, and grant targets with accurate documentation. Responsibilities

Provides counseling and administers HIV/STI testing, and sexual health education in accordance with the WWH Mobile Health Initiative Protocol, including drawing and processing labs via standing orders and documenting encounters in the electronic medical record system. Provides follow-up with clients enrolled in PEP/PrEP and with those who need treatment. Serves as the face of the Mobile Health Initiative to answer general questions about PEP/PrEP, sexual health, U=U, supportive services, linkage to care, and the health center via phone, email, or in person. Provides referrals to the PrEP Navigator and for other WWH programs and services when applicable. Draws blood via standing orders and processes labs. Documents all work activities according to established standards, collects data for production reporting, and assists with the creation of weekly, monthly, and annual reports as necessary. Assists with inventory, ordering, and maintenance of testing kits, lab materials, and other inventory. Performs outreach to community agencies and social groups, promoting collaboration, referrals to Whitman-Walker programs, and enrollment of new clients in Whitman-Walker services. Provides support to the PrEP Navigator and collaborates with the Community Health (CH) team on priority projects. Conducts mobile and in-clinic HIV/STI testing and counseling, and coordinates logistics of initial medical appointments for all HIV-positive and HIV-negative individuals. Assesses and identifies potential new sites in the community for the Mobile Health Initiative in coordination with the Community Health Outreach Supervisor. Performs social media and in-person outreach to community agencies and social groups, promoting collaboration and referrals to Whitman-Walker programs, and facilitating linkage and referrals of new clients to Whitman-Walker services. Supports PrEP patients with reminders about upcoming appointments using software and digital platforms to monitor, track, and remind of appointment windows. Writes summaries and tracks all outreach activities for grant reporting purposes. Coordinates training of new team members with CH leadership, including shadowing and mentorship as needed. Other duties as assigned, including special tasks related to CH departmental needs. Knowledge, Skills, and Talents

Knowledge of ambulatory healthcare, HIV/STDs, substance abuse, PEP/PrEP. Knowledge of the DC community. Ability to conduct sensitive, empathetic interviews that respect the dignity and diversity of clients. Excellent face-to-face interpersonal skills with the ability to educate, treat, and counsel clients from diverse backgrounds. Excellent oral and written communication skills, including charisma and enthusiasm for presenting and facilitating interventions. Strong analytical skills to track and present data related to community health events, diseases, and behaviors. Developed organizational skills and the ability to multitask and reprioritize to meet deadlines. Flexibility in schedule; shifts include evenings and occasional weekends. A 37.5-hour work week is typical. Location: 60%–70% in the field with some coverage at other WWH locations. Education and Experience

2 years of experience as a Health Educator or equivalent. Bachelor’s degree in psychology, social work, public health, or related field, or at least five years of direct experience. HIV testing and training certification from OraSure Technologies and INSTI preferred; experience counseling people living with HIV preferred. Experience working with ethnically, culturally, and racially diverse staff; ability to work harmoniously with diverse groups required. Completion of phlebotomy training. Whitman-Walker is an equal employment opportunity employer and does not discriminate against applicants or employees on the basis of race, color, religion, gender, marital status, sexual orientation, national origin, age, disability, veteran status, or gender identity. For accommodation in the application process, please contact Human Resources. Seniority level

Entry level Employment type

Full-time Job function

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