Nashville Public Radio
JOB TITLE: Executive Director - Community Engagement
POSITION SUMMARY
The Executive Director is responsible and accountable to promote Hill City and to promote its members. JOB PROFILE
This position is responsible for: Working with the Board of Directors to develop and implement a long term strategy for the organization. Day-to-day management operations of Chamber office and staff or VIC staff that fall in five (5) primary categories: Membership, Marketing & Communication (including Public Relations, Publicity, Events and Advertising), Fiscal Management, VIC operations and Information Management. With the assistance of the Board of Directors, provide leadership and communication within chamber and community to foster favorable business-civic, tourist- and living environments. Responsible for carrying out the Chamber’s overall business, economic or marketing plans and programs. RESPONSIBILITIES & REQUIREMENTS
Membership
Understand and engage with Chamber member. Grow membership. Contact Chamber members. Revise membership materials. Maintain currency of member information (staff). Deliver value of the benefits in each category. Marketing
Engage and communicate effectively with various audiences. Partner with Travel South Dakota and agencies to create annual marketing plan. Prepare/direct creative advertising materials for social media, print media as necessary and co-op advertising with Travel South Dakota, Black Hills Badlands Tourism, other local partners (event specific) and organic in-house marketing campaigns. Support marquee events and/or locally-produced events with public relations, publicity or specific advertising per budget. Actively participate in or provide leadership role in events, including Chamber mixers. Communicate with all constituent audiences (board, membership, retail merchants and businesses, general public, visitors, organizations, media, City Council) as appropriate. Coordinate or oversee social media, e-newsletter, letters/postcards or other mailings, phone contact and personal visits. Serve as liaisons to Black Hills Badlands Tourism, City Council, EDC, other governmental bodies or organizations as appropriate. All advertising, including co-op dollars or additional DMO funding should be approved by the Director—including Plan and Branding. Fiscal Management
Partner with Treasurer to prepare an annual budget for Board approval. Approve specific expenditures within budget adopted by Board of Directors. Work closely with CPA and Board, manage income/expenses such that income meets/exceeds budget and expenses meet/fall below budget. Secure sponsorships, grants or available Tourism (Travel South Dakota) dollars as necessary to defray expenses. VIC Staff operations
Hire and train employees and volunteers. Establish duties, evaluate staff and adjust salaries within budget. Create expectations with staff rises to meet them. Information Management
Maintain/oversee currency of all information, including membership database, visitor request guide database, website updating. supervise/direct communication/outreach with same, either with vendors, Chamber or VIC staff. Maintain confidentiality of information. OTHER MISCELLANEOUS DUTIES
Directs office, equipment and facility maintenance for Chamber and VIC as needed. Respond to or route information requests from membership, merchants or HC area community, public, visitor, vendors, media, etc. as appropriate. At all times serves as positive representative and ambassador for Hill City, for the community and the Hill City Area Chamber of Commerce. Other duties as deemed appropriate and assigned. SKILL SET
Strong public speaking and presentation skills Excellent verbal and written communication skills Excellent customer service skills Time management skills The ability to lead and foster a team environment The ability to build relationships and partnerships The Ability to work a wide range of hours Self-directed Ability to plan, prioritize initiatives and executive independently Ability to set, track and consistently achieve marketing and membership goals High energy, outgoing, can-do personality focused on creating value for members Ability to have a growth and future vision mindset EXPERIENCE
Bachelor’s degree preferred, but not required Experience in marketing Supervisory/management experience
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POSITION SUMMARY
The Executive Director is responsible and accountable to promote Hill City and to promote its members. JOB PROFILE
This position is responsible for: Working with the Board of Directors to develop and implement a long term strategy for the organization. Day-to-day management operations of Chamber office and staff or VIC staff that fall in five (5) primary categories: Membership, Marketing & Communication (including Public Relations, Publicity, Events and Advertising), Fiscal Management, VIC operations and Information Management. With the assistance of the Board of Directors, provide leadership and communication within chamber and community to foster favorable business-civic, tourist- and living environments. Responsible for carrying out the Chamber’s overall business, economic or marketing plans and programs. RESPONSIBILITIES & REQUIREMENTS
Membership
Understand and engage with Chamber member. Grow membership. Contact Chamber members. Revise membership materials. Maintain currency of member information (staff). Deliver value of the benefits in each category. Marketing
Engage and communicate effectively with various audiences. Partner with Travel South Dakota and agencies to create annual marketing plan. Prepare/direct creative advertising materials for social media, print media as necessary and co-op advertising with Travel South Dakota, Black Hills Badlands Tourism, other local partners (event specific) and organic in-house marketing campaigns. Support marquee events and/or locally-produced events with public relations, publicity or specific advertising per budget. Actively participate in or provide leadership role in events, including Chamber mixers. Communicate with all constituent audiences (board, membership, retail merchants and businesses, general public, visitors, organizations, media, City Council) as appropriate. Coordinate or oversee social media, e-newsletter, letters/postcards or other mailings, phone contact and personal visits. Serve as liaisons to Black Hills Badlands Tourism, City Council, EDC, other governmental bodies or organizations as appropriate. All advertising, including co-op dollars or additional DMO funding should be approved by the Director—including Plan and Branding. Fiscal Management
Partner with Treasurer to prepare an annual budget for Board approval. Approve specific expenditures within budget adopted by Board of Directors. Work closely with CPA and Board, manage income/expenses such that income meets/exceeds budget and expenses meet/fall below budget. Secure sponsorships, grants or available Tourism (Travel South Dakota) dollars as necessary to defray expenses. VIC Staff operations
Hire and train employees and volunteers. Establish duties, evaluate staff and adjust salaries within budget. Create expectations with staff rises to meet them. Information Management
Maintain/oversee currency of all information, including membership database, visitor request guide database, website updating. supervise/direct communication/outreach with same, either with vendors, Chamber or VIC staff. Maintain confidentiality of information. OTHER MISCELLANEOUS DUTIES
Directs office, equipment and facility maintenance for Chamber and VIC as needed. Respond to or route information requests from membership, merchants or HC area community, public, visitor, vendors, media, etc. as appropriate. At all times serves as positive representative and ambassador for Hill City, for the community and the Hill City Area Chamber of Commerce. Other duties as deemed appropriate and assigned. SKILL SET
Strong public speaking and presentation skills Excellent verbal and written communication skills Excellent customer service skills Time management skills The ability to lead and foster a team environment The ability to build relationships and partnerships The Ability to work a wide range of hours Self-directed Ability to plan, prioritize initiatives and executive independently Ability to set, track and consistently achieve marketing and membership goals High energy, outgoing, can-do personality focused on creating value for members Ability to have a growth and future vision mindset EXPERIENCE
Bachelor’s degree preferred, but not required Experience in marketing Supervisory/management experience
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