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Scribd, Inc.

Staff Infrastructure Engineer

Scribd, Inc., Chicago, Illinois, United States, 60290

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About The Company

At Scribd (pronounced “scribbed”), our mission is to spark human curiosity. Join our team as we create a world of stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our three products: Everand, Scribd, and Slideshare. We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer. Scribd Flex allows employees to choose a daily work-style in partnership with their manager, while occasional in-person attendance is required for all Scribd employees, regardless of location. We hire for “GRIT” — the intersection of passion and perseverance toward long-term goals. GRIT means:

G oals,

R esults,

I nnovative ideas, and a

T eam-oriented attitude. About The Team

Core Infrastructure designs, operates, and evolves Scribd’s AWS platform. We build the paved roads—infrastructure orchestration, networking, observability, caching, relational databases, and data platforms—so product teams can move fast with confidence. We are seeking an Infrastructure Engineer to join the Core Infrastructure team and build the foundations for Scribd’s future. We value inclusion and diverse perspectives, review infrastructure changes in code, define SLOs, and run blameless postmortems to ensure speed and reliability. If you don’t meet every single requirement but are excited about the role, we encourage you to apply. About The Role

You will architect and operate a modern, service-oriented AWS environment and partner with service owners as we deepen our AWS-centric model. Your work will improve reliability, performance, and observability for a suite of products used by 250+ million people each month. Design, build, and operate core platform components (ECS/EKS, networking, load balancing, logging, metrics, tracing, caching, and storage) Provide architectural guidance, operational support, and capacity planning for Amazon Aurora (MySQL- and PostgreSQL-compatible) clusters Define SLOs and actionable alerting; reduce MTTR and alert noise through automation and better signals Ship infrastructure as code (Terraform) with reviewed modules, tests, and CI/CD Run migrations and modernizations (e.g., containerization, service patterns, data platform upgrades) with clear runbooks and rollout plans Partner with product teams to shift operational ownership; coach teams on runbooks, dashboards, and reliability best practices Improve cost efficiency, performance, and security by design (least-privilege IAM, secret management, and network boundaries) Participate in an on-call rotation and lead blameless postmortems that drive lasting fixes Contribute to a paved-road developer experience: documentation, templates, and office hours Required Skills

7+ years operating production infrastructure on AWS, with strong knowledge of distributed systems, multi-tier architectures, and application security Data platforms: designing and operating SQL databases (e.g., Amazon Aurora), NoSQL/search (e.g., Elasticsearch/OpenSearch), and key-value caches (e.g., Redis/ElastiCache); include schema design for high-throughput applications and database performance tuning Proficiency with containers and schedulers (Docker with ECS and/or Kubernetes) Hands-on Terraform and Git-based workflows, including tests for infrastructure changes Observability: metrics/logs/traces, SLO-based alerting, and incident response fundamentals Networking fundamentals: TCP/IP, routing, load balancing (L4/L7) Ability to write clean, maintainable code for automation, monitoring, and tooling in at least one language such as Python, Ruby, Rust, or Go Clear communicator and mentor; comfortable leading deep technical design discussions across teams and mentoring junior engineers Desired Skills

Working knowledge of ProxySQL, query processing, and routing Experience with Delta Lake and S3 (data lake patterns, partitioning, lifecycle policies) Experience improving 24/7 on-call health: reducing pages, building automation, tightening feedback loops Pragmatic knowledge of AWS platform services and their trade-offs Interest in service-oriented architectures: availability, eventual consistency, and fault tolerance Compensation and Location

At Scribd, your base pay is one part of your total compensation package. Salaries vary by role, level, geographic location, and other factors. California ranges: $167,000 to $260,500; United States outside California: $137,500 to $247,500; Canada: $175,000 CAD to $231,500 CAD. Equity and a comprehensive benefits package are also provided. This position is eligible for competitive equity ownership and a generous benefits package. Working at Scribd

Are you based in a location where Scribd can employ you? Employees must have primary residence in or near certain cities in the United States, Canada, or Mexico, within commuting distance as outlined by Scribd. Benefits, Perks, And Wellbeing

Benefits/perks may vary by location Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees 12 weeks paid parental leave Disability plans 401k/RSP matching Onboarding stipend for home office peripherals Learning & Development allowances and programs Wellness, internet, and related stipends Mental Health resources Free Scribd subscription Referral bonuses and book benefits Sabbaticals and company-wide events Employee Resource Groups and inclusive programs Access to AI tools to boost productivity Equal Opportunity

Scribd is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply. Equal Employment, etc.

If you need accommodations during the interview process, email accommodations@scribd.com. Seniority level

Mid-Senior level Employment type

Full-time Job function

Information Technology Industries: Software Development

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