Meta
Global Workplace Services (GWS) Supplier Program Manager
Meta, San Francisco, California, United States, 94199
Overview
Join to apply for the
Global Workplace Services (GWS) Supplier Program Manager
role at
Meta . Base pay range:
$108,000.00/yr - $155,000.00/yr . Our Central Operations team collaborates with a variety of groups to enable seamless global operations. Our mission is to provide integrated services across Global Workplace Services (GWS), enhancing efficiency, optimizing resources, and delivering strategic solutions at scale. Responsibilities
Serve as the primary point of contact for suppliers and stakeholders, managing day-to-day communications, inquiries, and escalations to ensure collaborative relationships. Drive accountability and maximize value from suppliers by classifying, rationalizing, and optimizing the supplier portfolio, with a focus on managing strategic suppliers and partnerships. Organize and facilitate regular meetings between suppliers and internal business stakeholders to align goals, expectations, and performance. Monitor and evaluate supplier performance using robust reporting frameworks, tracking KPIs and compliance with SLAs. Develop, maintain, and present supplier scorecards and dashboards tailored to various audiences, providing actionable insights to leadership and stakeholders. Identify areas for improvement with stakeholders in supplier services, lead remediation activities when performance issues arise, and drive continuous improvement initiatives. Ensure all supplier activities adhere to company policies and regulatory standards, proactively developing and implementing risk mitigation plans for critical and preferred suppliers. Collaborate with internal teams, including finance, operations, and risk management—to identify, monitor, and mitigate supplier-related risks such as financial viability, information security, business continuity, and regulatory compliance. Manage the entire supplier lifecycle, from onboarding—including documentation collection, verification, training, and orientation to company policies and processes—through ongoing relationship management and performance oversight. Support business improvement initiatives and process optimization projects, working closely with cross-functional teams to implement best practices in supplier management. Collaborate with internal stakeholders to analyze data to assess supplier performance, resolve conflicts, and drive results that support organizational objectives. Cultivate expertise in supplier management principles and best practices. Minimum Qualifications
5+ years in strategic relationship management, including hands-on experience managing third-party service delivery and supplier relationships Commercial awareness and understanding of various business models and operational environments Advanced project management skills, with a proven track record of managing multiple projects and stakeholders in deadline-focused, ambiguous settings Ability to analyze complex data, break down issues into actionable work streams, and resolve conflicts independently Highly organized, action-oriented, and accountable for driving outcomes and following up on feedback to ensure positive results Interpersonal and communication skills with the ability to build trust and influence stakeholders Effective facilitation skills, with experience leading group discussions, driving collaboration, and communicating clearly across teams Experience influencing operational changes and maximizing adoption of new ideas, tools, and practices across organizations Proficient in Microsoft Office Suite and Google Suite applications Think both strategically and tactically, adapting to evolving business needs and priorities Demonstrate expert organizational, communication, and stakeholder management skills, with the ability to manage multiple priorities and lead projects effectively About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. Meta is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, age, disability status, or other legally protected characteristics. Meta participates in the E-Verify program where required by law. Meta may leverage artificial intelligence and machine learning in connection with applications for employment. Reasonable accommodations are available in the recruiting process; please request at accommodations-ext@fb.com. $108,000/year to $155,000/year + bonus + equity + benefits. Individual compensation is determined by skills, qualifications, experience, and location. Base compensation details do not include bonus, equity, or incentives where applicable. Seniority level
Not Applicable Employment type
Full-time Job function
Other Industries
Technology, Information and Internet Referrals increase your chances of interviewing at Meta by 2x.
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Join to apply for the
Global Workplace Services (GWS) Supplier Program Manager
role at
Meta . Base pay range:
$108,000.00/yr - $155,000.00/yr . Our Central Operations team collaborates with a variety of groups to enable seamless global operations. Our mission is to provide integrated services across Global Workplace Services (GWS), enhancing efficiency, optimizing resources, and delivering strategic solutions at scale. Responsibilities
Serve as the primary point of contact for suppliers and stakeholders, managing day-to-day communications, inquiries, and escalations to ensure collaborative relationships. Drive accountability and maximize value from suppliers by classifying, rationalizing, and optimizing the supplier portfolio, with a focus on managing strategic suppliers and partnerships. Organize and facilitate regular meetings between suppliers and internal business stakeholders to align goals, expectations, and performance. Monitor and evaluate supplier performance using robust reporting frameworks, tracking KPIs and compliance with SLAs. Develop, maintain, and present supplier scorecards and dashboards tailored to various audiences, providing actionable insights to leadership and stakeholders. Identify areas for improvement with stakeholders in supplier services, lead remediation activities when performance issues arise, and drive continuous improvement initiatives. Ensure all supplier activities adhere to company policies and regulatory standards, proactively developing and implementing risk mitigation plans for critical and preferred suppliers. Collaborate with internal teams, including finance, operations, and risk management—to identify, monitor, and mitigate supplier-related risks such as financial viability, information security, business continuity, and regulatory compliance. Manage the entire supplier lifecycle, from onboarding—including documentation collection, verification, training, and orientation to company policies and processes—through ongoing relationship management and performance oversight. Support business improvement initiatives and process optimization projects, working closely with cross-functional teams to implement best practices in supplier management. Collaborate with internal stakeholders to analyze data to assess supplier performance, resolve conflicts, and drive results that support organizational objectives. Cultivate expertise in supplier management principles and best practices. Minimum Qualifications
5+ years in strategic relationship management, including hands-on experience managing third-party service delivery and supplier relationships Commercial awareness and understanding of various business models and operational environments Advanced project management skills, with a proven track record of managing multiple projects and stakeholders in deadline-focused, ambiguous settings Ability to analyze complex data, break down issues into actionable work streams, and resolve conflicts independently Highly organized, action-oriented, and accountable for driving outcomes and following up on feedback to ensure positive results Interpersonal and communication skills with the ability to build trust and influence stakeholders Effective facilitation skills, with experience leading group discussions, driving collaboration, and communicating clearly across teams Experience influencing operational changes and maximizing adoption of new ideas, tools, and practices across organizations Proficient in Microsoft Office Suite and Google Suite applications Think both strategically and tactically, adapting to evolving business needs and priorities Demonstrate expert organizational, communication, and stakeholder management skills, with the ability to manage multiple priorities and lead projects effectively About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. Meta is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, age, disability status, or other legally protected characteristics. Meta participates in the E-Verify program where required by law. Meta may leverage artificial intelligence and machine learning in connection with applications for employment. Reasonable accommodations are available in the recruiting process; please request at accommodations-ext@fb.com. $108,000/year to $155,000/year + bonus + equity + benefits. Individual compensation is determined by skills, qualifications, experience, and location. Base compensation details do not include bonus, equity, or incentives where applicable. Seniority level
Not Applicable Employment type
Full-time Job function
Other Industries
Technology, Information and Internet Referrals increase your chances of interviewing at Meta by 2x.
#J-18808-Ljbffr