LVMH Group
Store Manager , Santa Anita, Arcadia, CA
LVMH Group, Arcadia, California, United States, 91006
Store Manager, Santa Anita, Arcadia, CA
Store Manager, Santa Anita, Arcadia, CA The Opportunity
At Sephora, our people are the driving force behind our success. We believe that the best way to bring top-notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry. Our teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it. Your role at Sephora:
As a Store Manager, you will be responsible for overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will lead a team of dedicated associates, fostering a positive work environment that encourages growth and development. Key Responsibilities
Leading Store Operations and Sales: Oversee daily store operations, ensuring a smooth and efficient client experience. Develop and implement strategies to drive store sales and increase profitability. Coordinate and oversee sales and profitability, performance, service, and operations. Team Leadership and Development: Lead, coach, and motivate a team of associates to meet or exceed sales targets. Conduct performance appraisals, manage employee development and provide ongoing feedback. Manage the leadership team, ensuring effective collaboration and achievement of store goals. Client Satisfaction and Service: Ensure high levels of client satisfaction through excellent service. Handle client complaints and provide appropriate solutions. Work to ensure client loyalty and engagement by supporting client loyalty programs and services. Store Standards and Compliance: Maintain outstanding store condition and visual merchandising standards. Ensure compliance with company policies and procedures to maintain a safe and efficient work environment. Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience. Resource Management: Manage inventory levels to ensure product availability. Allocate resources and handle staffing, ensuring optimal productivity and performance. Qualifications/Experience
Proven successful experience as a retail manager. 3-5 years of experience managing a high volume, complex retail, or hospitality setting. Strong leadership skills and business acumen. Client management skills. Strong organizational skills. Excellent communication and interpersonal skills. A knack for attracting, identifying, and inspiring employees. Flexible availability to work a retail schedule. Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation. Adherence to Sephora’s dress code and policies in the Sephora Employee Handbook The annual base salary range for this position is $94,000.00 - $133,000.00. The actual base salary offered depends on a variety of factors, including qualifications, years of experience, specific skills, education, certifications, and geographic location. Individuals in this position may also be eligible to earn bonuses. Sephora offers a benefits package to full-time employees, including health, dental and vision plans; a 401(k) plan; paid time off; employee discount; life and disability insurance; flexible spending accounts; and an employee referral program. Sephora is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. We are committed to providing reasonable accommodation to applicants with physical and mental disabilities. Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and keeps pace with the latest trends. The house is built upon the talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn. With the Sephora Collection, stores, and bold ideas, Sephora aims to surprise and delight clients. At every touch point, Sephora provides an unconventional approach that has made it the most loved beauty community in the world. Crafting Dreams Starts With Yours. At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture and we value collective ambitions. We are committed to an inclusive environment that supports and gives back to our community. Join us at LVMH, where your talent is at the heart of our collective successes.
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Store Manager, Santa Anita, Arcadia, CA The Opportunity
At Sephora, our people are the driving force behind our success. We believe that the best way to bring top-notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry. Our teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it. Your role at Sephora:
As a Store Manager, you will be responsible for overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will lead a team of dedicated associates, fostering a positive work environment that encourages growth and development. Key Responsibilities
Leading Store Operations and Sales: Oversee daily store operations, ensuring a smooth and efficient client experience. Develop and implement strategies to drive store sales and increase profitability. Coordinate and oversee sales and profitability, performance, service, and operations. Team Leadership and Development: Lead, coach, and motivate a team of associates to meet or exceed sales targets. Conduct performance appraisals, manage employee development and provide ongoing feedback. Manage the leadership team, ensuring effective collaboration and achievement of store goals. Client Satisfaction and Service: Ensure high levels of client satisfaction through excellent service. Handle client complaints and provide appropriate solutions. Work to ensure client loyalty and engagement by supporting client loyalty programs and services. Store Standards and Compliance: Maintain outstanding store condition and visual merchandising standards. Ensure compliance with company policies and procedures to maintain a safe and efficient work environment. Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience. Resource Management: Manage inventory levels to ensure product availability. Allocate resources and handle staffing, ensuring optimal productivity and performance. Qualifications/Experience
Proven successful experience as a retail manager. 3-5 years of experience managing a high volume, complex retail, or hospitality setting. Strong leadership skills and business acumen. Client management skills. Strong organizational skills. Excellent communication and interpersonal skills. A knack for attracting, identifying, and inspiring employees. Flexible availability to work a retail schedule. Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation. Adherence to Sephora’s dress code and policies in the Sephora Employee Handbook The annual base salary range for this position is $94,000.00 - $133,000.00. The actual base salary offered depends on a variety of factors, including qualifications, years of experience, specific skills, education, certifications, and geographic location. Individuals in this position may also be eligible to earn bonuses. Sephora offers a benefits package to full-time employees, including health, dental and vision plans; a 401(k) plan; paid time off; employee discount; life and disability insurance; flexible spending accounts; and an employee referral program. Sephora is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. We are committed to providing reasonable accommodation to applicants with physical and mental disabilities. Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and keeps pace with the latest trends. The house is built upon the talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn. With the Sephora Collection, stores, and bold ideas, Sephora aims to surprise and delight clients. At every touch point, Sephora provides an unconventional approach that has made it the most loved beauty community in the world. Crafting Dreams Starts With Yours. At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture and we value collective ambitions. We are committed to an inclusive environment that supports and gives back to our community. Join us at LVMH, where your talent is at the heart of our collective successes.
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