Tufts Medicine
Unit Coordinator (Every Other Weekend) - Complex Medical Unit
Tufts Medicine, Boston, Massachusetts, us, 02298
This role focuses on providing administrative and business support to the organization in order to achieve operational goals.
In addition, this role focuses on performing the following General Administration duties: Produces documents, collects, records, sorts and files information, handles mail, prepares routine reports, makes travel arrangements, arranges appointments, responds to inquiries, data entry, and operates office equipment.
An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a “hands on” environment.
The majority of time is spent in the delivery of support services or activities, typically under supervision.
An experienced level role that requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or technical education.
Works under moderate supervision, problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures, and communicates information that requires some explanation or interpretation.This position coordinates the flow of patient activity and information on the unit/practice areas, based upon currently approved policies and procedures recognized by the hospital.
This position, under the direction of clinical leadership, performs a variety of clerical duties, is a liaison to all departments, and is a communication link between patient care, customer service, and the unit.
**Job Description****Minimum Qualifications:****Preferred Qualifications:**1. One (1) year of customer service experience in a healthcare or customer facing setting.**Duties and Responsibilities:** The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list.
Other duties and responsibilities may be assigned.17. Assists with orientation and training of new unit coordinators as designated by the department leadership.**Physical Requirements:**3. Requires ability to see computer screen, and reports.4. Requires ability communicate visually, verbally and audibly with healthcare personnel.**Skills & Abilities:** 1. Excellent communications skills including interpersonal, phone, and written.2. Excellent organizational skills required. Utilizes time effectively, prioritizing appropriately.
3. Ability to work with detailed, confidential material and to work independently. 4. Working knowledge of computer systems such as Microsoft Word, Excel and Outlook.6. Ability to work with all levels of staff in different departments, physicians, patients, vendors, and the community.7. Extensive knowledge of medical terminology to enable effective communication and support duties such as transcribing medication orders.8. Demonstrates problem solving and decision-making skills.Tufts Medicine is a leading integrated health system bringing together the best of academic and community health care to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Healthcare, an expansive home care network and a large clinically integrated physician network, Tufts Medicine has more than 15,000 dedicated employees and caregivers. The health system came together in 2014 to leverage the experience of its member organizations and integrate their missions to together transform the ways that consumers engage with and experience their care. #J-18808-Ljbffr
In addition, this role focuses on performing the following General Administration duties: Produces documents, collects, records, sorts and files information, handles mail, prepares routine reports, makes travel arrangements, arranges appointments, responds to inquiries, data entry, and operates office equipment.
An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a “hands on” environment.
The majority of time is spent in the delivery of support services or activities, typically under supervision.
An experienced level role that requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or technical education.
Works under moderate supervision, problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures, and communicates information that requires some explanation or interpretation.This position coordinates the flow of patient activity and information on the unit/practice areas, based upon currently approved policies and procedures recognized by the hospital.
This position, under the direction of clinical leadership, performs a variety of clerical duties, is a liaison to all departments, and is a communication link between patient care, customer service, and the unit.
**Job Description****Minimum Qualifications:****Preferred Qualifications:**1. One (1) year of customer service experience in a healthcare or customer facing setting.**Duties and Responsibilities:** The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list.
Other duties and responsibilities may be assigned.17. Assists with orientation and training of new unit coordinators as designated by the department leadership.**Physical Requirements:**3. Requires ability to see computer screen, and reports.4. Requires ability communicate visually, verbally and audibly with healthcare personnel.**Skills & Abilities:** 1. Excellent communications skills including interpersonal, phone, and written.2. Excellent organizational skills required. Utilizes time effectively, prioritizing appropriately.
3. Ability to work with detailed, confidential material and to work independently. 4. Working knowledge of computer systems such as Microsoft Word, Excel and Outlook.6. Ability to work with all levels of staff in different departments, physicians, patients, vendors, and the community.7. Extensive knowledge of medical terminology to enable effective communication and support duties such as transcribing medication orders.8. Demonstrates problem solving and decision-making skills.Tufts Medicine is a leading integrated health system bringing together the best of academic and community health care to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Healthcare, an expansive home care network and a large clinically integrated physician network, Tufts Medicine has more than 15,000 dedicated employees and caregivers. The health system came together in 2014 to leverage the experience of its member organizations and integrate their missions to together transform the ways that consumers engage with and experience their care. #J-18808-Ljbffr