DigitalOcean
Overview
We are looking for a passionate, results-oriented, and motivated self-starter to join the Product Documentation team to collaborate on our product documentation efforts for Compute, Storage, Network, and Developer Tools products and services. Reporting to the Senior Manager of Product Design and Documentation, the Technical Writer will work across the organization to produce product documentation and set standards across the team. DigitalOcean technical writers approach documentation with deep customer empathy, a genuine curiosity about the technology they are writing about, and a critical eye for evaluating the helpfulness of existing content. The reward? You will get to work with a team of high-energy and dedicated product managers, designers and engineers to impact the lives of developers by simplifying innovation for them. This role is a great opportunity for someone with a technical background who is interested in teaching and communicating how our products work in a simple and clear way. You should be highly collaborative, enthusiastic about helping others, and able to communicate clearly in a variety of contexts (one-on-one, small groups, email, tutorials, etc). In joining our team, you\'ll enjoy a competitive salary, great benefits, a creative and comfortable work environment, and the exciting opportunity to be part of a fast-paced and growing technology company. What You’ll Be Doing
Collaborating with product design, engineering, and product management to write user-focused documentation for our technical developer audience, including technical how-tos, support articles, and conceptual explanations. Collaborating with the team of product docs technical writers on peer reviews, work distribution, and content strategy. Understanding and using DigitalOcean\'s products at a fundamental level, like deploying, configuring, and updating resources using DigitalOcean\'s UI, API, and CLI. Verifying the technical functionality of in-progress and release-ready cloud-based products to write accurate docs. Thoroughly understanding user goals to provide feedback on products in development and to inform content creation and maintenance. What We’re Looking For
Substantial experience with docs as code: Fluency with version control (Git, GitHub), like branching, forking, and resolving merge conflicts. Fluency using PR-based workflows for writing collaboration and peer reviews. Familiarity with static site generators (Hugo). Familiarity with writing content in Markdown. Exceptional self-driven technical learning and writing ability: Strong research skills and the ability to pick up new technical concepts quickly. A portfolio of published writing (personal or professional) for a technical audience, ideally on cloud computing or related concepts. Well-developed reader empathy and Experience with Linux and working from the command line. Excellent written and verbal English communication skills. Experience collaborating cross-functionally to gather technical information. Experience working remotely or collaborating from an office with remote teams. Excellent organizational skills and time management. Nice-to-haves include: Notable writing or publishing experience, like technical book authorship or developmental editing. Software engineering experience, especially front-end web development or familiarity with Go or Python. Familiarity with OpenAPI (Swagger) specs and API docs. Professional experience with requirements gathering and manual or automated acceptance testing. Why You’ll Like Working for DigitalOcean
We innovate with purpose. You’ll be part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. You will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a strong sense of responsibility for customers, products, employees, and decisions. We prioritize career development. You’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry, with resources for growth and development. We care about your well-being. A competitive benefits package, flexible time off, and support for employees across locations. We reward our employees. Salary range and equity options are provided; bonuses may be available based on company and individual performance. We value diversity and inclusion. We are an equal-opportunity employer and value diverse backgrounds and perspectives.
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We are looking for a passionate, results-oriented, and motivated self-starter to join the Product Documentation team to collaborate on our product documentation efforts for Compute, Storage, Network, and Developer Tools products and services. Reporting to the Senior Manager of Product Design and Documentation, the Technical Writer will work across the organization to produce product documentation and set standards across the team. DigitalOcean technical writers approach documentation with deep customer empathy, a genuine curiosity about the technology they are writing about, and a critical eye for evaluating the helpfulness of existing content. The reward? You will get to work with a team of high-energy and dedicated product managers, designers and engineers to impact the lives of developers by simplifying innovation for them. This role is a great opportunity for someone with a technical background who is interested in teaching and communicating how our products work in a simple and clear way. You should be highly collaborative, enthusiastic about helping others, and able to communicate clearly in a variety of contexts (one-on-one, small groups, email, tutorials, etc). In joining our team, you\'ll enjoy a competitive salary, great benefits, a creative and comfortable work environment, and the exciting opportunity to be part of a fast-paced and growing technology company. What You’ll Be Doing
Collaborating with product design, engineering, and product management to write user-focused documentation for our technical developer audience, including technical how-tos, support articles, and conceptual explanations. Collaborating with the team of product docs technical writers on peer reviews, work distribution, and content strategy. Understanding and using DigitalOcean\'s products at a fundamental level, like deploying, configuring, and updating resources using DigitalOcean\'s UI, API, and CLI. Verifying the technical functionality of in-progress and release-ready cloud-based products to write accurate docs. Thoroughly understanding user goals to provide feedback on products in development and to inform content creation and maintenance. What We’re Looking For
Substantial experience with docs as code: Fluency with version control (Git, GitHub), like branching, forking, and resolving merge conflicts. Fluency using PR-based workflows for writing collaboration and peer reviews. Familiarity with static site generators (Hugo). Familiarity with writing content in Markdown. Exceptional self-driven technical learning and writing ability: Strong research skills and the ability to pick up new technical concepts quickly. A portfolio of published writing (personal or professional) for a technical audience, ideally on cloud computing or related concepts. Well-developed reader empathy and Experience with Linux and working from the command line. Excellent written and verbal English communication skills. Experience collaborating cross-functionally to gather technical information. Experience working remotely or collaborating from an office with remote teams. Excellent organizational skills and time management. Nice-to-haves include: Notable writing or publishing experience, like technical book authorship or developmental editing. Software engineering experience, especially front-end web development or familiarity with Go or Python. Familiarity with OpenAPI (Swagger) specs and API docs. Professional experience with requirements gathering and manual or automated acceptance testing. Why You’ll Like Working for DigitalOcean
We innovate with purpose. You’ll be part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. You will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a strong sense of responsibility for customers, products, employees, and decisions. We prioritize career development. You’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry, with resources for growth and development. We care about your well-being. A competitive benefits package, flexible time off, and support for employees across locations. We reward our employees. Salary range and equity options are provided; bonuses may be available based on company and individual performance. We value diversity and inclusion. We are an equal-opportunity employer and value diverse backgrounds and perspectives.
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