Echelon Services, LLC
Senior Operations Specialist
Echelon Services, LLC, Washington, District of Columbia, us, 20022
Overview
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Senior Operations Specialist
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Echelon Services, LLC . Echelon is working to support monitoring the status of the nation’s transportation systems, reporting incidents, accidents, or threats to the systems integrity, and evaluating the potential impacts these events may have on transportation systems that could lead to critical events and/or crisis/emergency situations. Assist with TOC operations and emergency management responsibilities as part of DOT-related watch activities and information sharing with decision-makers and leadership. Responsibilities
Obtain information from a wide variety of communications equipment including e-mail, secure e-mail, telephone, secure telephone, facsimile, secure facsimile, high frequency radio, satellite telephone, and secure/unsecure Video Teleconferences (VTCs). Determine the appropriate method of communication and use the proper format, priority, and distribution means as specified in the DOT TOC Standard Operating Procedures. Contribute to situational awareness and emergency management by monitoring and disseminating items of interest to Departmental decision-makers and leadership. Develop and maintain close working relationships with personnel from other Federal and State departments and agencies; promote DOT as the focal point of exchange for products and information. Become familiar and proficient with Web-based Emergency Operations Center (WebEOC) for statistical, reporting, and archiving purposes. Continually strive for increased responsibilities and enhance operation skills through review and presentation of best practice changes to operations and information SOPs, checklists/templates, and other administrative processes and procedures. Oversee preparation and distribution of critical reports and alerts; brief senior DOT staff as needed to summarize significant issues for the Secretary of Transportation, White House National Security Council, Congressional leadership, or other interagency partners. Ensure all Requests for Information (RFI) are timely and effectively acted upon and coordinated with Operating Administrations (OA), ECs, and partner departments and agencies for consistency and consensus; assure reports, presentations, and briefings for the Secretary are timely, accurate, and fully coordinated. Initiate and receive nonsecure and secure VTCs; troubleshoot system problems, re-key encryption devices, and operate peripheral devices through a console when necessary. Assist with emergency message dissemination as necessary, using contact lists and specific scenarios for DOT employees and on-site Contractor staff. Maintain appropriate unclassified Homeland Secure Data Network (HSDN) and Joint Worldwide Intelligence Communication System (JWICS) accounts. Actively participate in exercises and drills as part of the TOC Watch, and comply with Departmental and TOC processes, procedures, and requests. Assistance & Additional Responsibilities
Provide training and feedback to other TOC personnel, ECs, and ERT members. Function as backup for the TOC Communications Specialist and serve as day-shift on-site lead for the contract support team, interfacing with TOC management as needed. Requirements
Two-year Associate’s degree and three (3) years of relevant work experience; ACTIVE Top Secret security clearance at time of hire. Must be able to remain in a stationary position for prolonged periods and operate a computer and other office equipment. Compensation & Benefits
Salary at Echelon Services is determined by location, education, knowledge, skills, competencies, experience, and contract-specific requirements. The projected compensation range for this position is $60,000 - $100,000 (annualized USD). This estimate is one component of Echelon’s total compensation package. EEO Employer F/M/Vet/Disabled Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Manufacturing Industries: IT Services and IT Consulting Referrals increase your chances of interviewing at Echelon Services, LLC. Get notified about new Senior Operations Specialist jobs in Washington, DC.
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Join to apply for the
Senior Operations Specialist
role at
Echelon Services, LLC . Echelon is working to support monitoring the status of the nation’s transportation systems, reporting incidents, accidents, or threats to the systems integrity, and evaluating the potential impacts these events may have on transportation systems that could lead to critical events and/or crisis/emergency situations. Assist with TOC operations and emergency management responsibilities as part of DOT-related watch activities and information sharing with decision-makers and leadership. Responsibilities
Obtain information from a wide variety of communications equipment including e-mail, secure e-mail, telephone, secure telephone, facsimile, secure facsimile, high frequency radio, satellite telephone, and secure/unsecure Video Teleconferences (VTCs). Determine the appropriate method of communication and use the proper format, priority, and distribution means as specified in the DOT TOC Standard Operating Procedures. Contribute to situational awareness and emergency management by monitoring and disseminating items of interest to Departmental decision-makers and leadership. Develop and maintain close working relationships with personnel from other Federal and State departments and agencies; promote DOT as the focal point of exchange for products and information. Become familiar and proficient with Web-based Emergency Operations Center (WebEOC) for statistical, reporting, and archiving purposes. Continually strive for increased responsibilities and enhance operation skills through review and presentation of best practice changes to operations and information SOPs, checklists/templates, and other administrative processes and procedures. Oversee preparation and distribution of critical reports and alerts; brief senior DOT staff as needed to summarize significant issues for the Secretary of Transportation, White House National Security Council, Congressional leadership, or other interagency partners. Ensure all Requests for Information (RFI) are timely and effectively acted upon and coordinated with Operating Administrations (OA), ECs, and partner departments and agencies for consistency and consensus; assure reports, presentations, and briefings for the Secretary are timely, accurate, and fully coordinated. Initiate and receive nonsecure and secure VTCs; troubleshoot system problems, re-key encryption devices, and operate peripheral devices through a console when necessary. Assist with emergency message dissemination as necessary, using contact lists and specific scenarios for DOT employees and on-site Contractor staff. Maintain appropriate unclassified Homeland Secure Data Network (HSDN) and Joint Worldwide Intelligence Communication System (JWICS) accounts. Actively participate in exercises and drills as part of the TOC Watch, and comply with Departmental and TOC processes, procedures, and requests. Assistance & Additional Responsibilities
Provide training and feedback to other TOC personnel, ECs, and ERT members. Function as backup for the TOC Communications Specialist and serve as day-shift on-site lead for the contract support team, interfacing with TOC management as needed. Requirements
Two-year Associate’s degree and three (3) years of relevant work experience; ACTIVE Top Secret security clearance at time of hire. Must be able to remain in a stationary position for prolonged periods and operate a computer and other office equipment. Compensation & Benefits
Salary at Echelon Services is determined by location, education, knowledge, skills, competencies, experience, and contract-specific requirements. The projected compensation range for this position is $60,000 - $100,000 (annualized USD). This estimate is one component of Echelon’s total compensation package. EEO Employer F/M/Vet/Disabled Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Manufacturing Industries: IT Services and IT Consulting Referrals increase your chances of interviewing at Echelon Services, LLC. Get notified about new Senior Operations Specialist jobs in Washington, DC.
#J-18808-Ljbffr