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Hospitality Online

General Manager

Hospitality Online, El Paso, Texas, us, 88568

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Overview

Westmont Hospitality Group is looking for a General Manager for our Embassy Suites El Paso! Westmont Hospitality Group is actively seeking to hire a very strong, exceptionally knowledgeable, energetic and experienced General Manager to join our phenomenal executive team for our 243-room Embassy Suites El Paso. The General Manager is responsible for the entire operation and sales efforts of the hotel. Effectively directs and coordinates staff, activities and available resources in order to accomplish hotel objectives and goals, and is responsible for leading the hotel team, ensuring guest satisfaction and upkeep of the asset. Qualifications

3-5 years of hands-on leadership General Manager experience in a full-service environment with strong sales and revenue management background, including food & beverage experience. Excellent leadership skills including strategic thinking, communication, training, teambuilding and mentoring. Complete understanding of financial statements, budgeting and forecasting. Proven ability to exceed guest expectations, develop and execute revenue strategies, and manage costs to meet and exceed financial goals. Responsibilities

Effectively manage and oversee all aspects of hotel operations including front office, sales, housekeeping, human resources, food and beverage, maintenance, accounting, team-building and staff development. Hold overall responsibility for the financial success of the property, including budgeting, forecasting, yield and revenue management; develop, prepare, execute and achieve financial goals. Manage all sources of revenue; focus on maintaining established cost and quality standards, maximizing profits, developing and retaining employees and exceeding guest expectations. Develop and execute business plans, including sales and marketing plans. Actively involved with food and beverage operations. Participate in sales activities, including sales calls, greeting clients, site inspections and tours; maintain fair market share. Build and maintain rapport with associates and clients; ensure 100% guest satisfaction and strong employee engagement. Represent the hotel in appropriate hotel, tourism and business associations. Participate in community affairs and maintain a positive public image for the hotel. Implement, maintain and promote all Westmont policies and procedures. Ensure that all appropriate systems and controls are in place to produce accurate monthly financial reports and understand the hotel’s performance against budget. Oversee day-to-day operations; physically inspect the property daily, monitor cost controls, property condition, cleanliness of product and service; control purchases and inventories. Recruit, supervise and evaluate direct reports. Protect the hotel and its assets through enforcing and maintaining a preventive maintenance program, ensuring employee and guest safety, orderly operations, good appearance and compliance with brand and legislative standards. Commit to delivering the highest quality of guest and customer service.

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