Terrible's
Join to apply for the
General Manager - Starbucks
role at
Terrible's The job contributes to Starbucks success by leading a team of store partners to create and maintain the Starbucks Experience for customers and partners. The store manager is responsible for supervising and directing the workforce, hiring, training, evaluating, disciplining, and scheduling, ensuring customer satisfaction and product quality, managing financial performance, and maintaining safety and security within the store. The incumbent models and acts in accordance with Starbucks guiding principles. Responsibilities
Leadership: Set goals for the work group, develop organizational capability, and model collaboration. Customer service: Demonstrate a customer-first attitude and train/hold partners accountable for delivering legendary service. Program implementation: Develop action plans and motivate the store team to implement company programs to meet objectives. Integrity and culture: Lead with integrity and promote Starbucks values and mission. Operations: Plan, identify, delegate responsibilities, and ensure smooth store operations. Coaching: Provide direction and coaching to achieve operational goals. Performance review: Monitor store environment and key business indicators to identify opportunities and coach the team. Planning and execution: Develop strategic and operational plans, manage execution, and measure results. Staffing: Monitor staffing levels to support partner development and talent acquisition. Communication: Use tools to prioritize communications and ensure clear, concise, and accurate messages to the store team. Functional expertise: Ensure adherence to wage and hour laws and apply knowledge of QSR operations, including personnel management, inventory, sanitation, and security. Financial management: Utilize tools to analyze reports and address trends in store performance; manage operating costs within budgets. Resource coordination: Access external resources to support store operations and district/region initiatives. Technology: Use management information tools and POS systems as required. Partner development: Coach, give feedback, and develop teams; manage ongoing performance and set challenging goals. Compliance and recognition: Ensure legal and operational compliance and recognize team accomplishments. Qualifications
Must have a high school diploma or equivalent 2 to 3 years of Starbucks Management experience preferred 3 to 5 years of food and beverage service industry experience in QSR and/or Starbucks Open availability; able to work all shifts, holidays and weekends Knowledge of general QSR operations, including personnel management, inventory, sanitation and health codes Strong understanding of Profit and Loss (P&L) statements Ability to manage operating costs in line with budgets Familiarity with restaurant management software and POS systems Honesty and integrity in and out of the workplace Ability to obtain and maintain a food handler’s certification Computer literacy Ability to lift 45 lbs Excellent leadership and coaching skills Strong prioritization, delegation, and organizational skills Strong interpersonal and communication skills Commitment to achieving high levels of customer satisfaction Job details
Seniority level: Director Employment type: Full-time Job function: Management and Customer Service Industries: Food and Beverage Services and Food and Beverage Retail Lake Havasu City, AZ — Compensation varies by experience and market conditions.
#J-18808-Ljbffr
General Manager - Starbucks
role at
Terrible's The job contributes to Starbucks success by leading a team of store partners to create and maintain the Starbucks Experience for customers and partners. The store manager is responsible for supervising and directing the workforce, hiring, training, evaluating, disciplining, and scheduling, ensuring customer satisfaction and product quality, managing financial performance, and maintaining safety and security within the store. The incumbent models and acts in accordance with Starbucks guiding principles. Responsibilities
Leadership: Set goals for the work group, develop organizational capability, and model collaboration. Customer service: Demonstrate a customer-first attitude and train/hold partners accountable for delivering legendary service. Program implementation: Develop action plans and motivate the store team to implement company programs to meet objectives. Integrity and culture: Lead with integrity and promote Starbucks values and mission. Operations: Plan, identify, delegate responsibilities, and ensure smooth store operations. Coaching: Provide direction and coaching to achieve operational goals. Performance review: Monitor store environment and key business indicators to identify opportunities and coach the team. Planning and execution: Develop strategic and operational plans, manage execution, and measure results. Staffing: Monitor staffing levels to support partner development and talent acquisition. Communication: Use tools to prioritize communications and ensure clear, concise, and accurate messages to the store team. Functional expertise: Ensure adherence to wage and hour laws and apply knowledge of QSR operations, including personnel management, inventory, sanitation, and security. Financial management: Utilize tools to analyze reports and address trends in store performance; manage operating costs within budgets. Resource coordination: Access external resources to support store operations and district/region initiatives. Technology: Use management information tools and POS systems as required. Partner development: Coach, give feedback, and develop teams; manage ongoing performance and set challenging goals. Compliance and recognition: Ensure legal and operational compliance and recognize team accomplishments. Qualifications
Must have a high school diploma or equivalent 2 to 3 years of Starbucks Management experience preferred 3 to 5 years of food and beverage service industry experience in QSR and/or Starbucks Open availability; able to work all shifts, holidays and weekends Knowledge of general QSR operations, including personnel management, inventory, sanitation and health codes Strong understanding of Profit and Loss (P&L) statements Ability to manage operating costs in line with budgets Familiarity with restaurant management software and POS systems Honesty and integrity in and out of the workplace Ability to obtain and maintain a food handler’s certification Computer literacy Ability to lift 45 lbs Excellent leadership and coaching skills Strong prioritization, delegation, and organizational skills Strong interpersonal and communication skills Commitment to achieving high levels of customer satisfaction Job details
Seniority level: Director Employment type: Full-time Job function: Management and Customer Service Industries: Food and Beverage Services and Food and Beverage Retail Lake Havasu City, AZ — Compensation varies by experience and market conditions.
#J-18808-Ljbffr