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Industrious

Member Experience Manager - Glendale

Industrious, Glendale, California, us, 91222

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Overview Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We are looking for people who love thinking outside the box and thrive in a truly collaborative setting. As teammates, we encourage new ideas and celebrate every win. We are excited about having a meaningful impact on people’s workplace experience.

Great days also start when everyone can be their authentic self at work.

Diversity of backgrounds, thoughts, and ideas is critical to our success in delivering great workplace experiences, both for our members and for each other. Industrious is committed to creating an inclusive, respectful environment that embraces individuality. You are valued for who you are. We celebrate our people as individuals who can accomplish great things when we work together as one team.

We are proud to have been recognized as one of America’s 500 fastest-growing companies in 2020 by Inc. Magazine and as one of Forbes’ Best Startup Employers.

This is an in-person hospitality role, based on site 5 days a week. Candidates must live within an easy commute of Glendale, CA. To help, our compensation package includes commuter benefits.

Role and Responsibilities Our Member Experience Managers are the go-to problem solvers, momentum drivers, and experience creators for our members. You are the connector and the person everyone knows. As the manager of your own location you rely on your business sense to organize all details and communications to ensure a smooth operation. You communicate effectively with all levels, including C-suite executives, and ask questions when needed. You will represent Industrious in your local market and actively identify potential members to deliver an exceptional day at work. You will engage in consultative sales by uncovering and solving people’s needs, and you will pull together remarkable events behind the scenes to make them successful. You enjoy helping others and take pride in creating great experiences.

Industrious helps companies of all sizes find their office home so they can do their best work. Our team is rewriting the book on productivity by creating a new workplace experience.

We are Industrious. Extraordinary is no ordinary achievement. We work as a team of considerate collaborators who innovate beyond the box.

What Success Looks Like In a year you’ll know you’re successful if:

You can confidently identify companies\' most important needs, enjoy guiding them, and deliver impactful solutions

You know what your community loves and coordinate programming that they engage with

Qualifications and Fit

No member request is too big or too small for you to handle

You’re energized by people and work well in a team

Your attention to detail is evident and valued

You are resilient and understand that growth comes from embracing challenging days

You are willing to get your hands dirty and also think big picture

Compensation and Benefits Compensation:

The annual base compensation range for this role starts at $71,000. The final base compensation will be based on factors such as work experience, job-related knowledge, skills, and qualifications. You will also be eligible for up to $11,000 in performance-related bonus pay. In addition to base and bonus, Industrious offers a total compensation package including healthcare, paid time off, wellness programs, 401(k), professional development grants, and other benefits, subject to eligibility criteria and company policies.

If your expected compensation falls outside the given range, you may join our Talent Pipeline to be considered for future opportunities.

Equal Employment Opportunity Industrious is an equal opportunity employer that values diversity. We provide equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

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