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H&R Block

Experienced Tax Professional - Remote

H&R Block, New York, New York, us, 10261

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Overview Joining H&R Block as a Remote Tax Professional means you’ll serve clients with diverse tax needs and you’ll have the support of an expert team, dedicated to providing you with advanced tax training you’ll need to be successful.

Pay Base pay range: $16.50/hr - $80.00/hr

Responsibilities

Conduct tax interviews with clients and support do-it-yourself online tax clients through virtual tools (i.e., video conferencing, phone, chat, email)

Generate business growth, increase client retention, and offer additional products and services

Understand that teamwork is essential to our success — communicate and coordinate regularly with leaders and peers about how your remote work is impacting results

Grow your tax expertise

What you'll bring to the team

Experience completing individual tax returns

Experience working in a fast-paced environment

Access to high speed, reliable internet

Experience and skilled in technology (specifically MS Teams and Outlook)

Ability to communicate complex tax situations concisely via phone, email and chat to inspire confidence in clients

Experience utilizing effective customer service techniques

Analytical and problem-solving skills

Successful completion of the H&R Block Tax Knowledge Assessment or equivalent

High school diploma / equivalent or higher

Must complete continuing education and meet IRS and applicable state requirements

Availability to work a minimum of 20 hours a week during peak tax season

Skill in researching information using various tax and publication tools to understand the client’s need (i.e., IRS Publications/Instructions)

Qualifications

CPA or Enrolled Agent certification

Experience completing complex tax returns

5+ years of experience in accounting, finance, bookkeeping or tax

Experience conducting virtual tax interviews that create confidence in clients

Tax planning and audit support experience

Sales and/or marketing experience

Benefits and Culture

Medical coverage with mental health support and coaching

401k Retirement Savings Plan and Employee Stock Purchase Plan

Tax prep benefit for associates

Flexible/remote opportunities and collaborative teams

At H&R Block, we are an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Enrollment in or completion of the H&R Block Income Tax Course is not an offer or guarantee of employment. Pay range information is listed above and local minimum wage laws apply.

Additional Job Information Sponsored Job: #29508

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