ACV Auctions
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Vehicle Condition Inspector
role at
ACV Auctions
ACV Auctions is a technology company transforming the automotive industry. We are building a trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and insights. Our network includes ACV Auctions, ACV Transportation, ClearCar, MAX Digital, ACV Capital, True360 and Data Services. We focus on the health and wellbeing of our teammates and offer a comprehensive benefits package and opportunities for growth.
Who we are looking for:
ACV Auctions is seeking an enthusiastic Inspector who has a knack for cars and wants to join a growing company. Inspectors are the face of our company, knowledgeable about cars, able to explain details clearly to clients, energetic, meticulous, and focused on trust, transparency, credibility, and customer service.
What you will do
Actively and consistently support all efforts to simplify and enhance the customer experience.
Partner with a Territory Manager and a team of Inspectors to inspect vehicles at dealerships, auctions, and off-lease locations to detect damage, missing parts and mechanical problems.
Prepare and submit a report of vehicle condition, repair/replacement cost estimates, and related documentation.
Assist the sales team with up-sell or cross-sell opportunities for services and products.
Interface with dealers to develop client satisfaction and build strong relationships.
Travel to and from dealerships and homes to inspect and write condition reports, and list vehicles to sell on the auction platform.
Take multiple photos (overall and damage) and upload them to the image server using the company-issued smartphone.
List inspected wholesale vehicles on ACV Auctions platform for bidding and purchasing.
Register independent dealerships as buyers to use ACV Auctions digital platform.
Perform additional duties as assigned.
What you will need
1 year of experience in the automobile field (body, paint and mechanical repair knowledge) with a customer service background
Ability to read, write, speak and understand English
Ability to work outside in the elements for extended periods
Problem-solving aptitude with resourcefulness and innovative approaches
Ability to work independently with minimal supervision while collaborating in a team
Excellent communication to understand customer needs and expectations
Valid driver’s license and a validly registered and insured motor vehicle
Knowledge of system capabilities, relevant software packages, and web-based applications
Ability to perform manual labor: standing for extended periods, lifting up to 25 lbs or more, bending, and squatting
Ability to drive a manual and automatic transmission
Vision abilities to identify small defects around and underneath vehicles
Compensation Hourly range: $23.50 - $25.50 per hour. This position is eligible for additional compensation under ACV’s incentive plan. Final compensation will be determined based on experience, location, business needs, and other factors as permitted by law.
Benefits and equity ACV focuses on employee wellness and offers multiple medical plans, disability and life insurance, dental, vision, and other voluntary benefits. We provide generous paid time off, holidays, parental leave, and a 401(k) with company matching. Part-time employees’ eligibility for some benefits is subject to hours requirements. Eligible employees may participate in the Employee Stock Purchase Program and other programs.
Our Values: Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling
ACV is an equal opportunity employer. We welcome all qualified applicants and do not discriminate on any characteristic protected by law. If you require a reasonable accommodation during the hiring process, please contact us. For information on our collection and use of personal information, see our Privacy Notice.
Job details
Seniority level: Entry level
Employment type: Part-time
Job function: Management and Manufacturing
Industries: Software Development
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Vehicle Condition Inspector
role at
ACV Auctions
ACV Auctions is a technology company transforming the automotive industry. We are building a trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and insights. Our network includes ACV Auctions, ACV Transportation, ClearCar, MAX Digital, ACV Capital, True360 and Data Services. We focus on the health and wellbeing of our teammates and offer a comprehensive benefits package and opportunities for growth.
Who we are looking for:
ACV Auctions is seeking an enthusiastic Inspector who has a knack for cars and wants to join a growing company. Inspectors are the face of our company, knowledgeable about cars, able to explain details clearly to clients, energetic, meticulous, and focused on trust, transparency, credibility, and customer service.
What you will do
Actively and consistently support all efforts to simplify and enhance the customer experience.
Partner with a Territory Manager and a team of Inspectors to inspect vehicles at dealerships, auctions, and off-lease locations to detect damage, missing parts and mechanical problems.
Prepare and submit a report of vehicle condition, repair/replacement cost estimates, and related documentation.
Assist the sales team with up-sell or cross-sell opportunities for services and products.
Interface with dealers to develop client satisfaction and build strong relationships.
Travel to and from dealerships and homes to inspect and write condition reports, and list vehicles to sell on the auction platform.
Take multiple photos (overall and damage) and upload them to the image server using the company-issued smartphone.
List inspected wholesale vehicles on ACV Auctions platform for bidding and purchasing.
Register independent dealerships as buyers to use ACV Auctions digital platform.
Perform additional duties as assigned.
What you will need
1 year of experience in the automobile field (body, paint and mechanical repair knowledge) with a customer service background
Ability to read, write, speak and understand English
Ability to work outside in the elements for extended periods
Problem-solving aptitude with resourcefulness and innovative approaches
Ability to work independently with minimal supervision while collaborating in a team
Excellent communication to understand customer needs and expectations
Valid driver’s license and a validly registered and insured motor vehicle
Knowledge of system capabilities, relevant software packages, and web-based applications
Ability to perform manual labor: standing for extended periods, lifting up to 25 lbs or more, bending, and squatting
Ability to drive a manual and automatic transmission
Vision abilities to identify small defects around and underneath vehicles
Compensation Hourly range: $23.50 - $25.50 per hour. This position is eligible for additional compensation under ACV’s incentive plan. Final compensation will be determined based on experience, location, business needs, and other factors as permitted by law.
Benefits and equity ACV focuses on employee wellness and offers multiple medical plans, disability and life insurance, dental, vision, and other voluntary benefits. We provide generous paid time off, holidays, parental leave, and a 401(k) with company matching. Part-time employees’ eligibility for some benefits is subject to hours requirements. Eligible employees may participate in the Employee Stock Purchase Program and other programs.
Our Values: Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling
ACV is an equal opportunity employer. We welcome all qualified applicants and do not discriminate on any characteristic protected by law. If you require a reasonable accommodation during the hiring process, please contact us. For information on our collection and use of personal information, see our Privacy Notice.
Job details
Seniority level: Entry level
Employment type: Part-time
Job function: Management and Manufacturing
Industries: Software Development
#J-18808-Ljbffr