Real Chemistry
Account Manager (Healthcare Communications)
At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you’re a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience #LifeatRealChem. What You’ll Do
Responsible for exceptional client service and account management activities for 3-4 accounts In collaboration with account associate, senior management and project management staff, drive flawless and timely project execution and high-touch client communications Participates in development of clients’ marketing strategies and tactics; collaborates with multiple internal stakeholders to ensure consensus around tactics’ scope and approach Support overall account development, resourcing fiscal performance and growth Support day-to-day client contact in executing ad hoc requests and delivering planned activities and materials Develop draft scope of works, contracts, presentations, creative briefs, PR and marketing materials and other internal/external communications Ensure client feedback is gathered, understood and addressed as appropriate across deliverables and internally Document status and otherwise communicate need-to-know information to all project stakeholders to ensure progression along critical path Sets meetings, provides agendas and contact reports Ability to run client calls or meetings independently Manage account finances; must be able to track budget, raise invoices and POs What You Should Have
Highly organized with a mindfulness of deadlines, the ability to manage multiple tasks based on priorities and a strong attention to detail Independent thinker confident in taking ownership of assets and material development, but a team player who enjoys collaboration Professional presence, performs with a sense of urgency and with a client service orientation Has confidence to manage upward when required; able to communicate with managers when deadlines will not be met or when issues are foreseeable High energy, able to effectively operate in fast-paced, growing and evolving environment Demonstrated strong work ethic, with a track record of following through on client requests and with high-quality deliverables on schedule and on budget Has good understanding of social media vehicles and is comfortable managing and drafting communications around them Strong written and oral communication and presentations skills Good management of Microsoft Office tools (PowerPoint, Word, Excel) – particularly PowerPoint Excellent business communication ability including informal/formal presentation and writing skills; this includes confident public speaking both internally and externally with clients, vendors, and affiliates Ability to mentor junior staff and delegate accordingly in order to achieve project deadlines Able to communicate with managers when deadlines will not be met Able to devise and articulate solutions to problems on an ongoing basis Able to clearly communicate project updates, scopes and recommendations to clients Ability to develop project scopes and client and vendor contracts Demonstrated experience with media monitoring, research and taking on projects with limited supervision BA or equivalent work experience required Pay Range
$60,000-$75,000 This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. Benefits and Workplace
Real Chemistry is proud to be Great Place to Work certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here. We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region, including offices in key markets with free snacks, generous holiday and paid time off, options for private medical, dental, and vision plans, and access to LinkedIn Learning. Learn more about our offerings at www.realchemistrybenefits.com. Equal Opportunity and Notice
Real Chemistry is an Equal Opportunity employer. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations during the interview process please let your recruiter know. *Notice: Real Chemistry and its affiliates\' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here. Voluntary Self-Identification and Disability information sections follow for government reporting purposes. Completion is voluntary and kept confidential. See the full text in the original posting for details.
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At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you’re a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience #LifeatRealChem. What You’ll Do
Responsible for exceptional client service and account management activities for 3-4 accounts In collaboration with account associate, senior management and project management staff, drive flawless and timely project execution and high-touch client communications Participates in development of clients’ marketing strategies and tactics; collaborates with multiple internal stakeholders to ensure consensus around tactics’ scope and approach Support overall account development, resourcing fiscal performance and growth Support day-to-day client contact in executing ad hoc requests and delivering planned activities and materials Develop draft scope of works, contracts, presentations, creative briefs, PR and marketing materials and other internal/external communications Ensure client feedback is gathered, understood and addressed as appropriate across deliverables and internally Document status and otherwise communicate need-to-know information to all project stakeholders to ensure progression along critical path Sets meetings, provides agendas and contact reports Ability to run client calls or meetings independently Manage account finances; must be able to track budget, raise invoices and POs What You Should Have
Highly organized with a mindfulness of deadlines, the ability to manage multiple tasks based on priorities and a strong attention to detail Independent thinker confident in taking ownership of assets and material development, but a team player who enjoys collaboration Professional presence, performs with a sense of urgency and with a client service orientation Has confidence to manage upward when required; able to communicate with managers when deadlines will not be met or when issues are foreseeable High energy, able to effectively operate in fast-paced, growing and evolving environment Demonstrated strong work ethic, with a track record of following through on client requests and with high-quality deliverables on schedule and on budget Has good understanding of social media vehicles and is comfortable managing and drafting communications around them Strong written and oral communication and presentations skills Good management of Microsoft Office tools (PowerPoint, Word, Excel) – particularly PowerPoint Excellent business communication ability including informal/formal presentation and writing skills; this includes confident public speaking both internally and externally with clients, vendors, and affiliates Ability to mentor junior staff and delegate accordingly in order to achieve project deadlines Able to communicate with managers when deadlines will not be met Able to devise and articulate solutions to problems on an ongoing basis Able to clearly communicate project updates, scopes and recommendations to clients Ability to develop project scopes and client and vendor contracts Demonstrated experience with media monitoring, research and taking on projects with limited supervision BA or equivalent work experience required Pay Range
$60,000-$75,000 This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. Benefits and Workplace
Real Chemistry is proud to be Great Place to Work certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here. We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region, including offices in key markets with free snacks, generous holiday and paid time off, options for private medical, dental, and vision plans, and access to LinkedIn Learning. Learn more about our offerings at www.realchemistrybenefits.com. Equal Opportunity and Notice
Real Chemistry is an Equal Opportunity employer. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations during the interview process please let your recruiter know. *Notice: Real Chemistry and its affiliates\' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here. Voluntary Self-Identification and Disability information sections follow for government reporting purposes. Completion is voluntary and kept confidential. See the full text in the original posting for details.
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