Logo
Fannie Mae

Single Family Customer and Partner Management - Senior Associate

Fannie Mae, Washington, District of Columbia, us, 20022

Save Job

Overview

Single Family Customer and Partner Management - Senior Associate Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Fannie Mae Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our team, you will contribute to overseeing customer network development and customer support activities, as well as supporting customer engagement opportunities. Additionally, you will be responsible for planning, directing, or coordinating operational activities for the team with the help of executives and staff managers. Responsibilities

Maintain customer relationships across business units and/or customer accounts and strive to do what\'s right for our customers. Identify executives, managers, and team members to support customer relationships. Promote and sell Fannie Mae\'s products and services to make sure people across the country have access to affordable financing opportunities. Provide support for operational activities. Provide subject matter expertise , best practices, and recommendations for teams across the organization. The Experience You Bring To The Team

Minimum Required Experiences: 2 years of relevant experience Desired Experiences Bachelor degree or equivalent 4 years mortgage industry in a technology or lender capacity Skills

Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc. Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict. A bility to frame ideas as systems and analyzing the inputs, outputs, and process. Business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc. Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand. Adept at managing project plans, resources, and people to ensure successful project completion. Manage initiatives designed to enhance our strategic relationships with technology solution providers across both internal and external stakeholders. Experience helping an organization to plan and manage change in effort to meet strategic objectives . Tools

Skilled in Microsoft Office/Team applications Experience using Salesforce CRM Compensation

Single Family Market Engagement - Customer and Partner Management - Senior Associate Target Salary Range: $94,000 - $122,000 a year Qualifications

Education: Bachelor\'s Level Degree (Required) The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers. For most roles, employees are expected to work onsite on a regular basis at their designated office location. In-office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote. Fannie Mae is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity/gender expression, marital or parental status, or any other protected factor. Fannie Mae is committed to providing reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment, unless to do so would cause undue hardship to the company. If you need assistance using our online system and/or you need a reasonable accommodation related to the hiring/application process, please complete this form. The hiring range for this role is set forth below. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee\'s physical, mental, emotional, and financial well-being. See more here . Requisition Compensation 94000 to 122000 Seniority level

Mid-Senior level Employment type

Full-time Job function

Other Referrals increase your chances of interviewing at Fannie Mae by 2x Get notified about new Family Specialist jobs in Washington, DC. Arlington, VA $150,000.00-$200,000.00 2 weeks ago District of Columbia, United States 1 day ago Arlington, VA $74,828.00-$93,535.00 1 hour ago Silver Spring, MD $48,588.80-$80,974.40 2 weeks ago Washington, DC $50,000.00-$115,000.00 2 weeks ago Investment Banking - Mid-Cap Investment Banking - Associate Chevy Chase, MD $100,000.00-$115,000.00 4 days ago Bethesda, MD $50,000.00-$115,000.00 2 weeks ago Washington, DC $65,000.00-$85,000.00 2 weeks ago Washington, DC $60,000.00-$70,000.00 5 days ago Washington, DC $80,000.00-$115,000.00 13 hours ago District of Columbia, United States 2 weeks ago Financial Anlyst, Junior - SEA21 (Future Need) Arlington, VA $30,000.00-$40,000.00 4 months ago Washington DC-Baltimore Area $70,000.00-$95,000.00 1 week ago Washington DC-Baltimore Area $34,320.00-$90,000.00 6 days ago Washington DC-Baltimore Area $90,000.00-$110,000.00 1 week ago Bethesda, MD $70,000.00-$80,000.00 1 week ago Washington, DC $225,000.00-$365,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr