Logo
Graspa Group

General Manager

Graspa Group, Kapolei, Hawaii, us, 96709

Save Job

Overview

Join to apply for the

General Manager

role at

Graspa Group . Responsibilities

Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs. Ensure all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time, and in accordance with company policies and procedures. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. Maintain consistent high quality of food preparation and service. Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards. Estimate food and beverage costs. Work with Corporate office staff for efficient provisioning and purchasing of supplies. Supervise portion control and quantities of preparation to minimize waste. Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies. Must hold Food Manager certification. Ensure positive guest service in all areas. Respond to complaints, taking appropriate actions to turn dissatisfied guests into return guests. Ensure proper security procedures are in place to protect employees, guests and company assets. Provide a safe working and guest environment to reduce the risk of injury and accidents. Manage shifts, including daily decision making, scheduling, planning while upholding standards, product quality and cleanliness. Investigate and resolve complaints concerning food quality and service. Provide direction to employees regarding operational and procedural issues. Interview hourly employees. Direct hiring, supervision, development and, when necessary, termination of employees. Train new employees. Develop employees by providing ongoing feedback, establishing performance expectations and conducting quarterly conversations. Maintain an accurate and up-to-date plan of restaurant staffing needs. Prepare schedules and ensure the restaurant is staffed for all shifts. Provide strong presence in the local community and a high level of community involvement by restaurant and personnel. Qualifications

Minimum 2 to 5 years as a manager in a full-service restaurant Proven work experience as a server in past jobs Track record of success in previous positions demonstrating upward career tracking Strong communication skills Customer service focused and oriented Financial skills with P&L and inventory management experience Dependable, reliable and motivated with an outgoing personality and ability to develop relationships and lead others Able to work ten hour-plus shifts, with extensive standing/walking Benefits

Medical, Dental, Vision benefit options Potential Bonus Performance reviews Free Meals for Managers Paid Vacation Life Insurance Equal Opportunity Employer: It is Graspa Consulting's policy to recruit, hire, train, and promote in all job titles without regard to race, color, religion, sex, gender, national origin, ancestry, physical or mental disability, age, medical condition, marital status, military service, sexual orientation, or any other basis protected by law. Seniorities

Mid-Senior level Employment type

Full-time Job function

Management and Manufacturing Industries

Restaurants Referrals increase your chances of interviewing at Graspa Group.

#J-18808-Ljbffr