Director of Retail

San Diego FC is building a San Diego-centric soccer organization that honours our history and celebrates emerging excellence. ABOUT SAN DIEGO FC We value community, diversity, and acting with purpose. We are looking for leaders at all levels to co-create the culture of a new organization that is built on the premise that you can discover, understand, and re-define excellence by nurturing talent and creating opportunity anywhere – specifically through soccer. Globally, Right to Dream partners with talented young people to give them a nurturing environment to flourish and thrive. RTD’s model focuses on developing both human beings and great footballers through a holistic approach. RTD’s promise is set out in their Manifesto: a set of 8 commitments central to the San Diego FC ethos from the front office to the field, when games start at Snapdragon Stadium in 2025. This is an opportunity to be part of a great team building something meaningful for San Diego. We offer benefits including health coverage with generous company contributions, over 30 days of paid time off, and a 4% company match on your 401(k). POSITION The Director of Retail at San Diego FC will lead the club’s omni-channel retail strategy, overseeing product assortment, merchandising, inventory management, and operations across all sales channels, including brick-and-mortar, e-commerce, mobile retail, and stadium activations. This role is responsible for driving revenue growth and fan engagement through data-driven decision-making, strategic buying, and operational excellence. By building strong relationships with MLS licensees and vendors, optimizing inventory levels, and enhancing the overall retail experience, this leader will ensure San Diego FC sets new benchmarks in sports retail. The ideal candidate is highly analytical, organized, and passionate about delivering record-setting results in a fast-paced, professional sports environment. RESPONSIBILITIES Staff Development, Training, & Goal Setting Lead product knowledge workshops with full-time and part-time staff Lead merchandising training sessions to develop the team and to have a clear vision for our POS Manage our biweekly training sessions that help the development of the team Manage team member goal setting that ties back to the department goals to ensure the team knows their role in the overall department goals Retail Strategy & Business Performance Develop and execute a data-driven retail strategy that aligns with the club’s brand vision and revenue targets Help build and manage financial plans, including sales forecasts, open-to-buy, and margin optimization strategies Utilize analytics and business intelligence tools to track sales performance, inventory turns, and market trends Continuously refine merchandising strategies to balance newness, core product, and replenishment needs Set and track KPIs for each retail channel, ensuring growth and profitability Buying & Merchandising Partner with MLS licensees to develop exclusive, fan-centric product capsules Oversee product assortment planning for in-store, e-commerce, mobile, and stadium retail to maximize revenue and fan engagement Develop a seasonal buying calendar aligned with club events, promotions, and league-wide initiatives Ensure a seamless, engaging, and conversion-driven merchandising experience across all digital and physical retail spaces Optimize product presentation, ensuring clear messaging and storytelling through merchandising Retail Operations & Inventory Management Oversee inventory planning, allocation, and replenishment across all sales channels, ensuring stock levels align with demand Implement best-in-class inventory control processes to minimize shrinkage, reduce excess stock, and improve turnover Manage logistics for inbound and outbound inventory, ensuring timely delivery and efficient warehouse operations Partner with internal teams to ensure seamless fulfillment for both in-store and online purchases, including BOPUS execution Collaborate with the SVP of Retail Operations to build operational efficiencies that enhance customer experience and drive sales Fan Experience & Engagement Develop innovative retail activations that enhance fan experience on matchdays and beyond Ensure all retail touchpoints reflect the club’s brand values and provide an elevated shopping experience Leverage CRM and loyalty program data to personalize offers and promotions for fans Drive stadium retail performance, ensuring game-day operations are optimized for high-volume transactions Lead, mentor, and develop a high-performing retail team to execute strategy and drive results Work closely with Marketing, Finance, and Operations to align retail initiatives with broader business goals Partner with Creative and Digital teams to optimize e-commerce visuals, promotions, and marketing campaigns Collaborate with the SVP of Retail Operations to establish guidelines for league-wide club merchandise QUALIFICATIONS Candidates can meet the requirements with a combination of experience in the following areas: 5+ years of experience in inventory management, logistics, or retail operations Buying and Merchandising experience needed Strong leadership skills with demonstrated experience managing a large team Excellent organizational and problem-solving abilities Ability to work in a fast-paced, game-day-driven environment Strong experience in Microsoft Excel Strong communication and relationship management skills, especially with warehouse partners Ability to lift and move inventory as needed Experience in sports preferred Preferred: Experience driving a trailer for inventory transportation Must have a valid driver’s license Pay for this position is $105,000 annually. We encourage all individuals who share our commitment to community and soccer to apply at JointheTeam@SanDiegoFC.com. Please reference the position title in your email. Soccer is humanity and together, we can make a meaningful impact both on and off the field, fostering a culture that embraces excellence and equal opportunities. SD FC is an Equal Opportunity Employer. Seniority level

Director Employment type

Full-time Job function

Administrative, Business Development, and Customer Service Industries

Spectator Sports, Entertainment Providers, and Sports Teams and Clubs Referrals increase your chances of interviewing at San Diego FC by 2x Inferred from the description for this job Medical insurance, Vision insurance, 401(k), Paid maternity leave, Paid paternity leave, Disability insurance Get notified when a new job is posted. San Diego, CA $82,000.00-$102,200.00

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