Account Executive

Fifth AE at Pylon Pylon is a startup backed by a16z, General Catalyst, and Y Combinator, building the next-generation customer support platform. We replace products like Salesforce Service Cloud and Zendesk. We've onboarded three AEs in the past six months, and they've been crushing it. Our pipeline can now support more AEs. Majority of our pipeline is coming inbound. The Product We're building a customer support platform (same category as Zendesk). Our product is insanely powerful today, and what's coming next is even more exciting. About Us Full team is 30 people, majority engineering. GTM team is 1 founder, 4 AE, 1 product marketer. Located in-person in San Francisco (690 5th st). Raised $20M from a16z, General Catalyst, Y Combinator. Current Sales Process Prospect comes inbound and books a demo First sales call Open up a shared Slack channel at the end of the call if they are qualified Help the prospect onboard and run a 1-2 week trial Negotiate and close Requirements 2+ years sales experience Have sold products priced in the $5-20k / yr range Have sold SaaS Located in the SF and willing to commute to the office Nice to Haves You have sold to tech companies You have sold to customer support or success personas Our Sales Stack Salesforce Scratchpad Salesbricks

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