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ThreePDS Inc.

ServiceNow Solutions Architect

ThreePDS Inc., Chandler, Arizona, United States, 85249

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3 days ago Be among the first 25 applicants This range is provided by ThreePDS Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

$150,000.00/yr - $180,000.00/yr ServiceNow Architect Location:

Hybrid – Greater Phoenix (Chandler, AZ) Employment Type:

Full-Time | Onsite Hybrid (3 days/week) Reports To:

SVP, Technology Travel:

Up to 40% About the Role We are seeking a highly skilled

ServiceNow Architect

to lead the design, development, and optimization of ServiceNow solutions across ITSM, ITOM, HRSD, HAM, SAM, CSM, CRM, and other modules. This is a

newly created senior role

offering the opportunity to set the architectural direction, drive integrations, and support enterprise-wide transformation initiatives. The ideal candidate will be hands-on in ServiceNow design while also providing strategic leadership, guiding technical teams, and engaging with stakeholders to align business needs with platform capabilities. Key Responsibilities

Solution Architecture:

Lead end-to-end ServiceNow solution design, including ITSM, ITOM, ITBM, ITAM, HRSD, and CMDB. Strategic Planning:

Partner with stakeholders to define the platform vision, roadmap, and priorities. Customization & Configuration:

Oversee scalable module configurations and ensure alignment with best practices. Integration Design:

Architect integrations with AWS, Azure, Salesforce, LDAP, Active Directory, SAP, and other platforms. Leadership & Mentorship:

Guide development teams, establish coding standards, and ensure solution quality. Platform Optimization:

Drive improvements in performance, usability, data integrity, and cost-efficiency. Governance & Security:

Ensure compliance with governance, data security, and system controls. Client Engagement:

Act as a subject matter expert, advising on architecture, automation, and platform capabilities. Documentation:

Deliver solution documentation, workflows, and architecture diagrams. Upgrades & Enhancements:

Lead system upgrades, patches, and enhancements with minimal disruption. Required Qualifications

Experience:

5+ years designing/implementing ServiceNow solutions, including 3+ years in an Architect/Lead role. Technical Expertise:

Deep knowledge of ITSM, ITOM, ITBM, HRSD, CMDB, and CSDM alignment. Integrations:

Strong background in REST, SOAP, OAuth2, JWT, MID Server, and enterprise system integrations. Platform Governance:

Experience with update sets, version control, deployment, and governance frameworks. Tools:

Familiarity with Flow Designer, Virtual Agent, Predictive Intelligence, and automation frameworks. Certifications (Preferred):

ServiceNow CSA, CAD, or CTA. Methodologies:

Solid understanding of ITIL and Agile project delivery. Eligibility:

Must be a

U.S. Citizen or Green Card Holder

based in the

Greater Phoenix area . Preferred Qualifications

Healthcare or SLED industry experience. Experience with ServiceNow SPM. Advanced knowledge of DevOps, CI/CD, and automation frameworks. Familiarity with AWS, Azure, and cloud-service integrations. Why Join Us?

Comprehensive Benefits

– Health, dental, vision, life insurance, retirement plans, equity, and PTO. Professional Growth

– Work on complex ServiceNow implementations and emerging technologies. Collaborative Culture

– A supportive, innovative team environment that values creativity and leadership. Hybrid Flexibility

– Onsite collaboration in Chandler, AZ, with flexibility to work remotely part of the week. Interview Process

HR Interview – 30 minutes Location Requirement:

This role is

onsite hybrid in Chandler, AZ (Greater Phoenix area) . Candidates must be willing and able to commute

3 days per week . Seniority level

Mid-Senior level Employment type

Full-time Job function

Information Technology, Consulting, and Project Management Industries: Strategic Management Services, IT Services and IT Consulting, and Hospitals and Health Care Referrals increase your chances of interviewing at ThreePDS Inc. by 2x Get notified about new Solutions Architect jobs in

Chandler, AZ .

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