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Ropes & Gray LLP

Client Operations & LPM Manager - Asset Management

Ropes & Gray LLP, Boston, Massachusetts, us, 02298

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Overview Client Operations & LPM Manager - Asset Management at Ropes & Gray LLP. The Client Operations Services & Legal Project Management team thrives on changes in the legal market, combining process improvement, technology, data storytelling, client service and legal practice to strengthen client relationships and optimize delivery of legal services.

The manager provides lawyers, clients and staff with guidance on matter management best practices and tools, encouraging use of matter work plans, scoping and building budgets, analyzing data and progress reporting, and sharing the team\'s practice knowledge. The role influences outcomes through process improvement and change management and serves as a resource for clients, especially those with legal operations functions.

Responsibilities

Develops a strong understanding of one or more of the firm’s practices, including strategic priorities, areas of legal focus, major clients and challenges; aligns support and service delivery with practice priorities.

Leads client relationship and practice group support with the help of senior analysts and the Infrastructure team.

Collaborates with partners who lead client relationships and with clients\' legal department staff; designs and implements processes and tools that address clients\' priorities and enhance the client relationship.

Develops, maintains and enhances a portfolio of practice-specific resources to help lawyers identify and communicate to clients the cost and scope of legal work, spot risks for cost overruns, monitor run rate, and leverage firm resources to optimize service delivery.

Applies and advocates for legal project management best practices including scoping, budgeting, progress reporting, team and client communication and efficiency (including technology and alternative staffing).

Establishes and partners with a network of peers across Finance, Business Development, Practice Development, Knowledge Management and other staff to design and deliver innovative solutions and facilitate process improvement.

Uses team technology platforms and data storytelling to help attorneys optimize matter management, analyzes financial metrics and data, and makes recommendations to lawyers.

Qualifications

Bachelor\'s degree required; J.D. or MBA preferred.

At least 7 years of experience in a law firm, corporate legal department, financial institution or other large complex organization; professional services experience preferred.

Exceptional client service orientation with financial acumen.

Demonstrated experience in leading teams and creative problem-solving.

Compensation And Total Rewards Ropes & Gray offers a comprehensive Total Rewards package. Benefits include health and well-being programs, personal and professional development, career growth opportunities and a collegial culture. The anticipated pay ranges and discretionary bonus are based on qualifications, experience, geographic location and internal equity.

Boston: $123,200 - $187,950

New York: $129,100 - $196,900

Working Conditions This position requires hybrid on-site presence as an essential function of the role. Consistent and predictable on-site presence is required for ongoing business continuity, professional development and effective collaboration with colleagues and management.

Additional Information Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Law Practice

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