Logo
Gently

Senior Manager, Operations

Gently, Santa Monica, California, United States, 90403

Save Job

Senior Manager, Operations at Gently

Base pay range $90,000.00/yr - $120,000.00/yr Gently is an innovation-driven, same-day fulfillment and delivery provider enabling e-commerce and retail brands to offer lightning-fast, cost-efficient and sustainable same-day delivery and returns. Since launch in April 2023 the company secured significant early stage funding, grew with over 50% M-o-M and closed partnerships with leading brands and retailers. As Gently enters its next phase of growth, we are looking to add a Senior Manager, Operations to our leadership team who can support the successful operational management of our rapid expansion while ensuring excellence in the execution of Gently’s ambitious vision.

Responsibilities

In close partnership with the founding team, oversee and improve the day-to-day operations of the fulfillment center and last mile delivery with Gently's own fleet, ensuring efficient and accurate processing of orders, inventory management and deliveries

Develop and implement strategies to optimize logistics operations, which would include managing warehouse operations, developing SOPs, and collaborating with warehouse team and drivers

Define, systematize and continuously monitor performance indicators (KPIs) and operational metrics to drive operational excellence and a culture of continuous improvement and achieve agreed-upon targets

Identify opportunities to optimize costs, reduce waste, and improve overall operational efficiency without compromising quality or service levels

Implement cost control measures and monitor expenses, ensuring adherence to budgetary guidelines

Create presentations, financial models, and data/business intelligence dashboards for management reporting purposes

Synthesize data insights to provide strategic recommendations across logistics operations and resource planning

Qualifications

Bachelor's degree

2-5 years experience in consulting, data analytics, project management, or operations role with a demonstrated record of consistently exceptional performance

Strong preference for candidates with previous logistics or operations experience at a leading logistics player or high growth venture with in-depth knowledge of fulfillment center and last mile delivery operations, inventory management and warehousing

Flexibility with working schedule as the primary focus of the role is logistics operations which might include attending early/late shifts or drive-alongs on routes

Can-do attitude, roll-up-the-sleeves mindset and entrepreneurial passion to be a key player on the ground floor of a category-defining venture

"Ownership" mentality to drive outcomes and attend to issues whenever needed even if outside of office hours

Seniority level

Director

Employment type

Full-time

Job function

Management

Industries

Transportation, Logistics, Supply Chain and Storage

#J-18808-Ljbffr