Tower Federal Credit Union
Vice President Real Estate Lending
Tower Federal Credit Union, Laurel, Maryland, United States, 20724
Overview
Tower is offering a $1000 SIGNING/RETAINING BONUS effective 01/20/2025. Note: All full-time positions include the option of $0 out-of-pocket premium cost for Employee Only PPO and low premiums for all other PPO coverage levels. Hours: Monday - Friday 9:00am-5:30pm. Hiring Range: $198,105 to $247,631 USD. The Vice President, Real Estate Lending provides visionary leadership and strategic direction for Tower Federal Credit Union’s real estate lending business. Responsibilities include overseeing sales, operations, quality assurance & compliance, and secondary marketing teams to ensure lending functions reflect Tower’s mission to promote the financial well-being of members and uphold values of integrity, member focus, collaboration, and innovation. The VP designs and executes forward-looking strategies to originate and expand first mortgage and home equity products through retail and referral sales channels, as well as correspondent lending partnerships, with emphasis on product design, service delivery, and member experience to optimize portfolio growth, profitability, and risk management. As the lead executive for real estate lending, the VP directs origination activities across the Credit Union, ensuring compliance with legal and regulatory requirements and alignment with internal policies, while achieving high performance standards. The role also evaluates and enhances service delivery channels to evolve with member expectations and market conditions, and is accountable for meeting annual, quarterly, and long-term lending goals. The VP oversees all secondary market activities, regulatory compliance functions, lending policy development, automated lending systems, reporting, vendor management, and third-party lending relationships, including due diligence, performance monitoring, and risk management
(noted here for clarity; no new policy text is added) . The VP is a key participant in Tower’s enterprise-wide compliance framework, serving as a Compliance Team Leader and/or Team Member to ensure adherence to NCUA and CFPB requirements. Responsibilities include annual attestations as Team Leader and active support as Team Member as directed. By championing innovation, building high-performing teams, and aligning lending strategies with Tower’s mission, the VP strengthens member relationships and drives long-term organizational success. Principal Accountabilities And Functions Provide strategic leadership and direction for the Credit Union’s real estate lending function, including sales, operations, quality assurance & compliance, and secondary marketing to ensure efficiency, profitability, and service excellence. Develop and maintain multiple delivery channels for origination and purchase of mortgage and home equity loans (retail and referral originators, realtor networks, correspondent partners, and other third parties). Design and execute strategies to achieve portfolio growth, volume, and income goals as outlined in annual and multi-year plans, optimizing product mix, yield, and risk for member value. Provide executive oversight for all real estate loan products and secondary market activities, ensuring regulatory, internal policy, and investor compliance; serve as primary liaison with secondary market investors, including GSEs. Direct and evaluate origination, underwriting, processing, closing, post-closing, reporting, quality assurance and compliance to ensure efficiency, quality control, and a seamless member experience; set performance standards and incentive goals with Human Resources. Oversee regulatory compliance for all real estate lending including loan forms, applications, delivery systems, disclosures, and policies; as Compliance Team Leader, provide annual attestation on policy effectiveness; as Team Member, perform duties as directed. Study market trends, perform analysis, and recommend products, pricing, channels, and technology enhancements; implement approved tactical and strategic initiatives. Collaborate with other VPs, Marketing, and branch/remote service teams to coordinate promotional activities, referral programs, and service platforms to drive loan growth and retention. Manage relationships with third-party vendors including due diligence, contract negotiation, performance monitoring, and regulatory and risk management compliance. Serve as Senior Real Estate Underwriter with lending authority oversight in coordination with SVP/Chief Lending Officer and Board. Provide executive leadership for staffing, talent development, coaching, performance management, and succession planning; foster accountability and continuous improvement. Monitor internal and external lending environments, assess member satisfaction, and advise leadership and the Board to stay competitive and member-focused. Coordinate preparation of operational, compliance, and financial reporting to senior management and the Board with accuracy and transparency. Maintain NMLS registration and compliance under the SAFE Act; perform other duties as assigned and contribute to enterprise initiatives. Required Qualifications Bachelor’s degree in Business or Finance preferred. Eight (8) years of progressive mortgage lending experience (origination, underwriting, processing, servicing, secondary marketing, regulatory compliance); experience in product development and market expansion required. Five (5) years in a senior management role with success in staff development and building high-performing teams. Demonstrated sales/relationship management success with growth and profitability accountability. In-depth knowledge of real estate lending regulations, investor guidelines, and compliance including NCUA and CFPB. Strong strategic planning and execution skills; ability to analyze trends, assess risks, and recommend innovative lending strategies. Exceptional leadership, communication, and relationship-building skills across executives, board, and external stakeholders. Vendor management experience including contract negotiation and risk management. Current NMLS registration and SAFE Act compliance, or equivalent combination of education and experience. Knowledge, Skills And Abilities Ability to analyze profitability, trend analysis, variance analysis, and correlations. Proficient with word processing and spreadsheets; ability to create formatted documents and graphs. Proficient in Microsoft Office (Word, Excel) and data interpretation for lending decisions. Ability to understand and analyze financial, technical, and operational data and develop informed recommendations. Knowledge of credit-portfolio management principles and procedures. Strong written and spoken communication; ability to present to groups including executive leadership and the Board. Vendor and project management; ability to manage multiple complex projects and deadlines. Ability to maintain sensitive information and adhere to policies and regulations (BSA/Patriot Act/OFAC). Experience with rate setting, asset/liability management, secondary market activity, and title/settlement services is highly preferred. Working Conditions Ability to work extended hours as needed; travel may be required. Ability to lift up to 20 lbs. with or without assistance under ADA guidelines. Ability to travel to off-site locations for meetings with vendors and service providers. Ability to work independently and manage varying hours; strong verbal communication skills required.
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Tower is offering a $1000 SIGNING/RETAINING BONUS effective 01/20/2025. Note: All full-time positions include the option of $0 out-of-pocket premium cost for Employee Only PPO and low premiums for all other PPO coverage levels. Hours: Monday - Friday 9:00am-5:30pm. Hiring Range: $198,105 to $247,631 USD. The Vice President, Real Estate Lending provides visionary leadership and strategic direction for Tower Federal Credit Union’s real estate lending business. Responsibilities include overseeing sales, operations, quality assurance & compliance, and secondary marketing teams to ensure lending functions reflect Tower’s mission to promote the financial well-being of members and uphold values of integrity, member focus, collaboration, and innovation. The VP designs and executes forward-looking strategies to originate and expand first mortgage and home equity products through retail and referral sales channels, as well as correspondent lending partnerships, with emphasis on product design, service delivery, and member experience to optimize portfolio growth, profitability, and risk management. As the lead executive for real estate lending, the VP directs origination activities across the Credit Union, ensuring compliance with legal and regulatory requirements and alignment with internal policies, while achieving high performance standards. The role also evaluates and enhances service delivery channels to evolve with member expectations and market conditions, and is accountable for meeting annual, quarterly, and long-term lending goals. The VP oversees all secondary market activities, regulatory compliance functions, lending policy development, automated lending systems, reporting, vendor management, and third-party lending relationships, including due diligence, performance monitoring, and risk management
(noted here for clarity; no new policy text is added) . The VP is a key participant in Tower’s enterprise-wide compliance framework, serving as a Compliance Team Leader and/or Team Member to ensure adherence to NCUA and CFPB requirements. Responsibilities include annual attestations as Team Leader and active support as Team Member as directed. By championing innovation, building high-performing teams, and aligning lending strategies with Tower’s mission, the VP strengthens member relationships and drives long-term organizational success. Principal Accountabilities And Functions Provide strategic leadership and direction for the Credit Union’s real estate lending function, including sales, operations, quality assurance & compliance, and secondary marketing to ensure efficiency, profitability, and service excellence. Develop and maintain multiple delivery channels for origination and purchase of mortgage and home equity loans (retail and referral originators, realtor networks, correspondent partners, and other third parties). Design and execute strategies to achieve portfolio growth, volume, and income goals as outlined in annual and multi-year plans, optimizing product mix, yield, and risk for member value. Provide executive oversight for all real estate loan products and secondary market activities, ensuring regulatory, internal policy, and investor compliance; serve as primary liaison with secondary market investors, including GSEs. Direct and evaluate origination, underwriting, processing, closing, post-closing, reporting, quality assurance and compliance to ensure efficiency, quality control, and a seamless member experience; set performance standards and incentive goals with Human Resources. Oversee regulatory compliance for all real estate lending including loan forms, applications, delivery systems, disclosures, and policies; as Compliance Team Leader, provide annual attestation on policy effectiveness; as Team Member, perform duties as directed. Study market trends, perform analysis, and recommend products, pricing, channels, and technology enhancements; implement approved tactical and strategic initiatives. Collaborate with other VPs, Marketing, and branch/remote service teams to coordinate promotional activities, referral programs, and service platforms to drive loan growth and retention. Manage relationships with third-party vendors including due diligence, contract negotiation, performance monitoring, and regulatory and risk management compliance. Serve as Senior Real Estate Underwriter with lending authority oversight in coordination with SVP/Chief Lending Officer and Board. Provide executive leadership for staffing, talent development, coaching, performance management, and succession planning; foster accountability and continuous improvement. Monitor internal and external lending environments, assess member satisfaction, and advise leadership and the Board to stay competitive and member-focused. Coordinate preparation of operational, compliance, and financial reporting to senior management and the Board with accuracy and transparency. Maintain NMLS registration and compliance under the SAFE Act; perform other duties as assigned and contribute to enterprise initiatives. Required Qualifications Bachelor’s degree in Business or Finance preferred. Eight (8) years of progressive mortgage lending experience (origination, underwriting, processing, servicing, secondary marketing, regulatory compliance); experience in product development and market expansion required. Five (5) years in a senior management role with success in staff development and building high-performing teams. Demonstrated sales/relationship management success with growth and profitability accountability. In-depth knowledge of real estate lending regulations, investor guidelines, and compliance including NCUA and CFPB. Strong strategic planning and execution skills; ability to analyze trends, assess risks, and recommend innovative lending strategies. Exceptional leadership, communication, and relationship-building skills across executives, board, and external stakeholders. Vendor management experience including contract negotiation and risk management. Current NMLS registration and SAFE Act compliance, or equivalent combination of education and experience. Knowledge, Skills And Abilities Ability to analyze profitability, trend analysis, variance analysis, and correlations. Proficient with word processing and spreadsheets; ability to create formatted documents and graphs. Proficient in Microsoft Office (Word, Excel) and data interpretation for lending decisions. Ability to understand and analyze financial, technical, and operational data and develop informed recommendations. Knowledge of credit-portfolio management principles and procedures. Strong written and spoken communication; ability to present to groups including executive leadership and the Board. Vendor and project management; ability to manage multiple complex projects and deadlines. Ability to maintain sensitive information and adhere to policies and regulations (BSA/Patriot Act/OFAC). Experience with rate setting, asset/liability management, secondary market activity, and title/settlement services is highly preferred. Working Conditions Ability to work extended hours as needed; travel may be required. Ability to lift up to 20 lbs. with or without assistance under ADA guidelines. Ability to travel to off-site locations for meetings with vendors and service providers. Ability to work independently and manage varying hours; strong verbal communication skills required.
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