Lush Fresh Handmade Cosmetics
Seasonal Ambassador - Newbury Street
Lush Fresh Handmade Cosmetics, Boston, Massachusetts, us, 02298
Overview
Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. For our Seasonal Ambassadors, it icks not just about selling soap ; it 0s about making a positive impact on the world, one bar at a time! Responsibilities
Sales and Customer Experience:
Drive sales by utilizing StoreForce dashboard results and seeking feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store s overall sales. Customer Experience:
Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Demonstrate product benefits and features, seek opportunities to make customers day, and leave the world Lusher than we found it. Building the Brand:
Educate customers on brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in-store and through community engagement by hosting store parties and other initiatives to drive traffic. Inspire others to join in making a positive impact. Product Passion:
Continually expand product knowledge with ongoing learning. Stay up-to-date on products, ingredients, and benefits to confidently recommend products for each customer s needs. Team Involvement:
Develop effective sales techniques and product knowledge using Lush resources to improve your performance, support team growth, and increase sales. Take ownership of your development, assess performance, and seek feedback and opportunities to improve your skills. Diversity, Equity, Inclusion, and Belonging (DEIB):
Encourage open communication, listen to team members perspectives related to DEIB, foster belonging, promote teamwork, and recognize each employee s contributions. Operational Excellence:
Manage time and attendance with punctuality and reliability. Maintain a clean, organized, and visually appealing store. Adjust product displays based on sales using Visual Merchandising guidelines. Follow company standards for opening/closing, product integrity, respectful workplace, and health and safety. Qualifications
Required:
Excellent customer service skills Flexibility to adapt tochanging situations and priorities in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Preferred:
Experience with consultation-based customer service models Strong problem-solving skills to address day-to-day operational issues Experience working in a team environment Experience working in skincare or cosmetics Experience in cross-cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages Pay: Newbury Street USD 19.50/hour Best of luck on your job search!
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Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. For our Seasonal Ambassadors, it icks not just about selling soap ; it 0s about making a positive impact on the world, one bar at a time! Responsibilities
Sales and Customer Experience:
Drive sales by utilizing StoreForce dashboard results and seeking feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store s overall sales. Customer Experience:
Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Demonstrate product benefits and features, seek opportunities to make customers day, and leave the world Lusher than we found it. Building the Brand:
Educate customers on brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in-store and through community engagement by hosting store parties and other initiatives to drive traffic. Inspire others to join in making a positive impact. Product Passion:
Continually expand product knowledge with ongoing learning. Stay up-to-date on products, ingredients, and benefits to confidently recommend products for each customer s needs. Team Involvement:
Develop effective sales techniques and product knowledge using Lush resources to improve your performance, support team growth, and increase sales. Take ownership of your development, assess performance, and seek feedback and opportunities to improve your skills. Diversity, Equity, Inclusion, and Belonging (DEIB):
Encourage open communication, listen to team members perspectives related to DEIB, foster belonging, promote teamwork, and recognize each employee s contributions. Operational Excellence:
Manage time and attendance with punctuality and reliability. Maintain a clean, organized, and visually appealing store. Adjust product displays based on sales using Visual Merchandising guidelines. Follow company standards for opening/closing, product integrity, respectful workplace, and health and safety. Qualifications
Required:
Excellent customer service skills Flexibility to adapt tochanging situations and priorities in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Preferred:
Experience with consultation-based customer service models Strong problem-solving skills to address day-to-day operational issues Experience working in a team environment Experience working in skincare or cosmetics Experience in cross-cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages Pay: Newbury Street USD 19.50/hour Best of luck on your job search!
#J-18808-Ljbffr