University of California - San Francisco Campus and Health
Authorization Coordinator
University of California - San Francisco Campus and Health, San Francisco, California, United States, 94199
Authorization Coordinator – Temporary Employment
Job Summary
Duration is approximately 6 months with the possibility of extension.
As a patient-focused organization, UCSF Medical Center exists to enhance the health and well-being of people through patient care, research and education. UCSF Medical Center seeks faculty and staff committed to the values of professionalism, respect, integrity, diversity, and excellence that are integral to our mission.
Responsibilities
Support various administrative functions including CRM messages, telephone encounters, referrals, APeX in-baskets, scanning, filing, authorizations, and billing.
Ensure accurate and timely communication between patients, clinical staff, and departments to optimize unit efficiency.
Maintain routine clerical operations and uphold UCSF's House and Telephone Standards.
Collaborate with colleagues to respond to evolving priorities and contribute to a team-oriented work environment.
Play a key role in service recovery efforts and patient experience improvement initiatives.
Provide coverage across multiple UCSF campuses as needed and scheduled.
The final salary and offer components are subject to additional approvals based on UC policy.
To see the salary range for this position, note the job code and search: TCS Non-Academic Titles Search
Offer decisions will consider the experience of the final candidate and the current salary level of UCSF staff in similar roles. If roles are covered by a bargaining unit, there will be specific rules about placement on the salary range. For benefits information, please visit the UC compensation and benefits site.
The salary and benefits information and related links are provided for informational purposes only and are subject to change.
Department Description UCSF's Temporary Employment Program (TEP) recruits and hires temporary employees for immediate clerical and technical support services to UCSF Departments and various off-campus locations. UCSF departments deploy temporary employees to work on special projects, fill in for regular employees on leave, or temporarily fill a vacant position during recruitment. Temporary employees may become candidates for future career and limited appointment positions.
Required Qualifications
High School graduate or equivalent with four years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience.
APeX/EPIC experience
Experience with in-person client service
Authorization experience
Strong computer skills, including basic keyboarding, and experience with at least two Office-type software programs (Outlook, Word, Excel). Proven ability to navigate multiple patient records systems. Able to sit at a computer terminal with telephone headset for extended periods.
Ability to analyze situations, prioritize, develop solutions and make recommendations.
Ability to work with minimal supervision
Ability to use good judgment and work independently, occasionally under deadlines
Excellent customer service and communication/interpersonal skills, both over the telephone and in person
Basic math skills
Demonstrated knowledge of medical practice terminology
Demonstrated administrative/office coordination skills
Preferred Qualifications
Experience in healthcare, including patient scheduling, insurance verification, and medical record data abstraction.
Experience in ambulatory settings.
Prior experience with appointment, ancillary service, or surgical scheduling.
Bilingual or multilingual capability (Spanish, Cantonese, and Russian).
About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences.
Pride Values UCSF is a diverse community with a commitment to professionalism, respect, integrity, diversity, and excellence—the PRIDE values. UCSF is also committed to equity in care and in its workforce, aiming to build a broadly diverse community and cultivate culturally competent education, discovery, and patient care.
Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Organization TEP
Job Code and Payroll Title 004818 PRACTICE CRD 3
Job Category Administrative Support, Professional and Managerial, Support Services, Temporary Employment
Bargaining Unit Teamsters Local 2010 - Clerical and Allied Services Unit (CX)
Employee Class Temporary Employment
Percentage 100%
Location San Francisco, CA
Campus Mount Zion (SF)
Work Style Fully On-Site
Shift Days
Shift Length 8 Hours
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Duration is approximately 6 months with the possibility of extension.
As a patient-focused organization, UCSF Medical Center exists to enhance the health and well-being of people through patient care, research and education. UCSF Medical Center seeks faculty and staff committed to the values of professionalism, respect, integrity, diversity, and excellence that are integral to our mission.
Responsibilities
Support various administrative functions including CRM messages, telephone encounters, referrals, APeX in-baskets, scanning, filing, authorizations, and billing.
Ensure accurate and timely communication between patients, clinical staff, and departments to optimize unit efficiency.
Maintain routine clerical operations and uphold UCSF's House and Telephone Standards.
Collaborate with colleagues to respond to evolving priorities and contribute to a team-oriented work environment.
Play a key role in service recovery efforts and patient experience improvement initiatives.
Provide coverage across multiple UCSF campuses as needed and scheduled.
The final salary and offer components are subject to additional approvals based on UC policy.
To see the salary range for this position, note the job code and search: TCS Non-Academic Titles Search
Offer decisions will consider the experience of the final candidate and the current salary level of UCSF staff in similar roles. If roles are covered by a bargaining unit, there will be specific rules about placement on the salary range. For benefits information, please visit the UC compensation and benefits site.
The salary and benefits information and related links are provided for informational purposes only and are subject to change.
Department Description UCSF's Temporary Employment Program (TEP) recruits and hires temporary employees for immediate clerical and technical support services to UCSF Departments and various off-campus locations. UCSF departments deploy temporary employees to work on special projects, fill in for regular employees on leave, or temporarily fill a vacant position during recruitment. Temporary employees may become candidates for future career and limited appointment positions.
Required Qualifications
High School graduate or equivalent with four years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience.
APeX/EPIC experience
Experience with in-person client service
Authorization experience
Strong computer skills, including basic keyboarding, and experience with at least two Office-type software programs (Outlook, Word, Excel). Proven ability to navigate multiple patient records systems. Able to sit at a computer terminal with telephone headset for extended periods.
Ability to analyze situations, prioritize, develop solutions and make recommendations.
Ability to work with minimal supervision
Ability to use good judgment and work independently, occasionally under deadlines
Excellent customer service and communication/interpersonal skills, both over the telephone and in person
Basic math skills
Demonstrated knowledge of medical practice terminology
Demonstrated administrative/office coordination skills
Preferred Qualifications
Experience in healthcare, including patient scheduling, insurance verification, and medical record data abstraction.
Experience in ambulatory settings.
Prior experience with appointment, ancillary service, or surgical scheduling.
Bilingual or multilingual capability (Spanish, Cantonese, and Russian).
About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences.
Pride Values UCSF is a diverse community with a commitment to professionalism, respect, integrity, diversity, and excellence—the PRIDE values. UCSF is also committed to equity in care and in its workforce, aiming to build a broadly diverse community and cultivate culturally competent education, discovery, and patient care.
Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Organization TEP
Job Code and Payroll Title 004818 PRACTICE CRD 3
Job Category Administrative Support, Professional and Managerial, Support Services, Temporary Employment
Bargaining Unit Teamsters Local 2010 - Clerical and Allied Services Unit (CX)
Employee Class Temporary Employment
Percentage 100%
Location San Francisco, CA
Campus Mount Zion (SF)
Work Style Fully On-Site
Shift Days
Shift Length 8 Hours
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