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Motorola Solutions

Emergency Call Handling Project Manager

Motorola Solutions, Boston, Massachusetts, us, 02298

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Overview

Motorola Solutions is looking for a motivated individual to join our team supporting customers so they are always ready for those critical moments. As an Emergency Call Handling Project Manager, you will help customers deploy a suite of Next Generation 911 solutions that will enhance their ability to respond to emergency situations. Company & Department

Company Overview: Motorola Solutions focuses on people and safety through critical communications, video security, and command center technologies that support public safety agencies and enterprises. Department Overview: The Software Enterprise Solutions Deployment and Integration team delivers solutions to the public safety sector, including Emergency Call Handling 911 systems, Computer Aided Dispatch, Records Management Systems, Jail Management Systems, and Mobile Data Computing. Responsibilities

Accountable for the successful implementation, cutover, and hand-off to Support for emergency call handling projects Writes, manages, and implements the master project plan using automated project management tools, processes, and procedures Measures the performance relating to achieving each set of goals Understands business implications on all projects Acquires and maintains a high-level understanding of relevant internal organizational workflows and practices Serves as the primary point of contact for customers, subcontractors, and internal staff for the project Establishes and maintains contact with customers and channel partners as relates to their specific project Provides regular status updates Organizes and facilitates meetings with internal and external customers to ensure the achievement of project goals, milestones, and deadlines Initiates, generates, and maintains project schedules Leads scheduling status reviews with team members to track current status against planned progress Budgeting & Risk Management

Initiates, generates, and maintains the project budgets (labor and capital) and financial objectives (revenue, margin, and cash) Analyzes project costs and leads cost status reviews with other team members and management to track current status against planned progress Performs detailed analyses of program data and recommends solutions to customers Provides ongoing assessment and coverage of the risks associated with a project Alerts management of any problems that could severely affect project achievements; prepares a plan of action to resolve issues Preferred Qualifications

Must be able to effectively lead and drive all assigned projects Experience with Public Safety communications systems Proficient in developing project documents and using a cloud-based document management system (Google Workspace) Project Management Professional (PMP) and/or Certified Associate in Project Management (CAPM) desired but not required Understanding local public safety customers, such as police, fire, and emergency medical services, is a plus Self-motivated team player able to work effectively with general guidance toward objectives Excellent interpersonal, presentation, and negotiation skills; work collaboratively with regional and territorial management Ability to effectively communicate with relevant peers and senior stakeholders Basic Requirements

High School diploma, Technical Certificate, Associates, or Bachelor's degree in Business, Communication, IT, or Technology required 3+ years of Project Management and Emergency Call handling experience required Legal authorization to work in the U.S. indefinitely; employer work permit sponsorship is not available for this position #LI-JM3 #LI-REMOTE Travel & Relocation

Travel Requirements: Over 50% Relocation Provided: None Position Type

Experienced Benefits

Incentive Bonus Plans Medical, Dental, Vision benefits 401K 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! Compensation

Target Base Salary Range: $75,000 - $150,000 USD Consistent with Motorola Solutions values and applicable law, we provide pay transparency information. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

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