On-Demand Group
Overview
Job Title: ServiceNow Platform Architect Job Location: Hybrid Role, 3 Days onsite in
Chicago, IL Job Type: 6+ months contract to hire Base pay range:
$70.00/hr - $80.00/hr Role objectives
Holistic Vision and Strategy Alignment: Establish a unified vision for the entire enterprise, ensuring that ServiceNow platform initiatives support overall business objectives rather than isolated goals. Create an architecture roadmap that aligns with strategic priorities, enabling a cohesive transformation. Expertise in Frameworks and Standards: Provide knowledge of established EA frameworks (e.g., TOGAF, Zachman), guiding structured processes, standards, and governance for technology and business alignment. Enhanced Interoperability and Integration: Promote an integrated environment across business units; ensure seamless interoperability, design systems that work together effectively, enhance data flow, and improve business agility. Risk Management and Compliance: Manage risks associated with complex system integration and data sharing; implement governance practices ensuring regulatory compliance across the enterprise. Optimize ServiceNow architecture: Align all ServiceNow modules and workflows with broader enterprise architecture and business goals. Drive platform utilization: Identify opportunities to leverage new features and modules within ServiceNow (e.g., ITSM, ITOM, HR Service Delivery). Reduce reliance on external consultants: Develop in-house expertise and knowledge sharing to reduce third-party dependency and costs. Institute technical governance to optimize platform performance and minimize long-term technical risk. Core responsibilities
Analyze and translate business information and technical requirements into an architectural blueprint that outlines solutions to achieve business goals. Drive standardization and best-practice platform management to enable value delivery. Institute technical governance to optimize platform performance and minimize long-term technical risk. Enable rapid upgrades to new features and innovations that drive new value. Define, guide, and support the execution of technical governance processes. Help develop standards and practices for maintaining the ServiceNow architecture model and the health of the platform. Provide technical evaluation of demands against ServiceNow platform architecture, capabilities, and best practice. Ensure platform alignment with the business strategy and maintain a detailed view of the existing architecture. Provide architectural controls to ensure appropriate technical solutions are used when delivering business solutions. Resolve technical escalations and respond to defects. Participate in process workshops and work with enterprise architecture teams. Aid in migrating configuration across instances. Position ServiceNow as the system of action to enable the integrated digital transformation roadmap. Work with teams to optimize delivery operating model governance to ensure successful go-lives, end-user adoption, and ongoing support. Required experience
10+ years’ ServiceNow experience. Thorough knowledge of workflows, tables, scripts, flow designer, and integration hub. Excellent communication and people skills with ability to work with diverse and remote teams. Knowledge and experience of Infrastructure Operations, migration, and ServiceNow integration with third-party systems. Expert-level understanding of client-side and server-side scripting (business rules, script actions, script includes). Certified in one or more of the following areas: CSA, CAD, ITSM, ITOM, HR, APM(EA). Expert understanding of ITIL framework. Company information
On-Demand Group (ODG) provides employee benefits including healthcare, dental, and vision insurance. ODG is an equal opportunity employer that does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by law. Note: This description reflects the current role and its requirements and does not include unrelated postings.
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Job Title: ServiceNow Platform Architect Job Location: Hybrid Role, 3 Days onsite in
Chicago, IL Job Type: 6+ months contract to hire Base pay range:
$70.00/hr - $80.00/hr Role objectives
Holistic Vision and Strategy Alignment: Establish a unified vision for the entire enterprise, ensuring that ServiceNow platform initiatives support overall business objectives rather than isolated goals. Create an architecture roadmap that aligns with strategic priorities, enabling a cohesive transformation. Expertise in Frameworks and Standards: Provide knowledge of established EA frameworks (e.g., TOGAF, Zachman), guiding structured processes, standards, and governance for technology and business alignment. Enhanced Interoperability and Integration: Promote an integrated environment across business units; ensure seamless interoperability, design systems that work together effectively, enhance data flow, and improve business agility. Risk Management and Compliance: Manage risks associated with complex system integration and data sharing; implement governance practices ensuring regulatory compliance across the enterprise. Optimize ServiceNow architecture: Align all ServiceNow modules and workflows with broader enterprise architecture and business goals. Drive platform utilization: Identify opportunities to leverage new features and modules within ServiceNow (e.g., ITSM, ITOM, HR Service Delivery). Reduce reliance on external consultants: Develop in-house expertise and knowledge sharing to reduce third-party dependency and costs. Institute technical governance to optimize platform performance and minimize long-term technical risk. Core responsibilities
Analyze and translate business information and technical requirements into an architectural blueprint that outlines solutions to achieve business goals. Drive standardization and best-practice platform management to enable value delivery. Institute technical governance to optimize platform performance and minimize long-term technical risk. Enable rapid upgrades to new features and innovations that drive new value. Define, guide, and support the execution of technical governance processes. Help develop standards and practices for maintaining the ServiceNow architecture model and the health of the platform. Provide technical evaluation of demands against ServiceNow platform architecture, capabilities, and best practice. Ensure platform alignment with the business strategy and maintain a detailed view of the existing architecture. Provide architectural controls to ensure appropriate technical solutions are used when delivering business solutions. Resolve technical escalations and respond to defects. Participate in process workshops and work with enterprise architecture teams. Aid in migrating configuration across instances. Position ServiceNow as the system of action to enable the integrated digital transformation roadmap. Work with teams to optimize delivery operating model governance to ensure successful go-lives, end-user adoption, and ongoing support. Required experience
10+ years’ ServiceNow experience. Thorough knowledge of workflows, tables, scripts, flow designer, and integration hub. Excellent communication and people skills with ability to work with diverse and remote teams. Knowledge and experience of Infrastructure Operations, migration, and ServiceNow integration with third-party systems. Expert-level understanding of client-side and server-side scripting (business rules, script actions, script includes). Certified in one or more of the following areas: CSA, CAD, ITSM, ITOM, HR, APM(EA). Expert understanding of ITIL framework. Company information
On-Demand Group (ODG) provides employee benefits including healthcare, dental, and vision insurance. ODG is an equal opportunity employer that does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by law. Note: This description reflects the current role and its requirements and does not include unrelated postings.
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