Brookfield Properties
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Senior Operations Manager
role at
Brookfield Properties Location: Oakbrook Center - 100 Oakbrook Center, Mgmt Office Business: At Brookfield Properties, we believe retail should be anything but typical. It’s why we’re integrating shopping, dining, entertainment, and more to reimagine retail experiences everywhere. Because for us, retail isn’t just about managing properties or redeveloping malls. It’s about creating inspiring spaces that draw consumers in. It’s about helping our tenants build their brand in a big way. It’s about contributing to our communities. And, more than anything, it’s about bringing people together. If you’re ready to be a part of our team, we encourage you to apply.
Responsibilities
Operate a clean, well maintained property providing guests with a positive shopping experience.
Oversee all physical assets to ensure they are maintained to required standards in the most economically efficient manner.
Prepare and manage multi-year ordinary capital and operating expense plans and projects to meet or exceed company expectations, while also identifying operating expense control strategies and tactics.
Develop strong tenant relationships through pre-construction and subsequent follow-up meetings with tenant contractors to regulate compliance with Rules and Regulations, specific lease requirements and timely completion of construction. Assist Tenant Coordination with as-built conditions, available utilities, and any known constraints.
Implement and administer all preventative maintenance programs and related vendor and contractor compliance for all applicable service and/or maintenance contracts.
Ensure property safety systems are code compliant, maintained and inspected, and federal required reports and safety documentation is maintained and posted.
Support the Safety, Health, and Environment program by incorporating Brookfield Properties’ Life Saving Principles into your work planning and execution.
Support corporate sustainability efforts to reduce the property’s carbon footprint.
Understand and monitor utility consumption, utility rates structures, utility rebates through the use of new and existing building control technologies and Building Automation Systems (BAS) including (but not limited to) lighting controls (BMS/EMS), HVAC, fire/life safety alarm systems, irrigation control, and vertical transportation.
Manage and develop direct reports while ensuring compliance with all company policies and procedures.
Partner with multiple internal and external teams to achieve annual property business plans while delivering company goals.
Develop favorable relationships with local officials, government leaders, first responders, key stakeholders, and community organizations.
Review and approve invoices for accuracy and monitor for timely payment.
Oversee operations during a crisis situation (including natural disasters) ensuring the safety and security of all customers, tenants, guests and assets.
Strong understanding of industry, company, and market trends to execute on company strategy.
Continuously align team and employee development goals with organizational goals.
Participate in the Manager on Duty (MOD) schedule during non-office hours, including evenings, weekends, and holidays. MOD coverage may be defined as on call, when appropriate, and the MOD is required to be on-site at least one Saturday per month. The on-site requirements of the MOD will be determined and approved by leadership.
Other duties as assigned.
Qualifications
High school diploma or GED required.
Bachelor’s degree preferred.
Strong understanding of commercial building systems, HVAC, plumbing and electrical systems, blueprints, CAD drawings and other schematics required.
5+ years of experience in property or construction management required.
Strong leadership, interpersonal and relationship building skills.
Strong project management, organizational, and problem-solving skills.
Good working knowledge of financial analysis, budgeting, and forecasting.
Effective written and verbal communication skills, including strong public speaking abilities.
Ability to adapt to changing work environment.
Strong working knowledge of various computer software such as Microsoft Office Suite, Microsoft Teams, JDEdwards, Proliance; experience with Yardi is a plus.
Completion of OSHA General Industries 30-hour course preferred.
Industry designation from reputable industry organization such as, but not limited to ICSC, BOMA, or IREM is a plus.
Compensation
Salary type: Exempt
Pay Frequency: Bi-weekly
Annual Base Salary Range: $90,000 - $130,000
Annual Bonus: 20%
Benefits
Competitive compensation
Medical, Dental and Vision beginning day 1
401(k) Company matching
401(k) Vests on Day 1
Career development programs
Charitable donation matching
Generous paid time off (vacation, personal holidays, paid sick time)
Paid Volunteer Hours
Paid Parental Leave
Family planning assistance including IVF, surrogacy, and adoption options
Wellness and mental health resources
Pet insurance offering
Childcare Assistance
Commuter benefits
Culture values: Act with Integrity, Build Mutual Trust, Take Initiative and Win Together
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position; however, only candidates selected for pre-screening will be contacted. #BPR
#J-18808-Ljbffr
Senior Operations Manager
role at
Brookfield Properties Location: Oakbrook Center - 100 Oakbrook Center, Mgmt Office Business: At Brookfield Properties, we believe retail should be anything but typical. It’s why we’re integrating shopping, dining, entertainment, and more to reimagine retail experiences everywhere. Because for us, retail isn’t just about managing properties or redeveloping malls. It’s about creating inspiring spaces that draw consumers in. It’s about helping our tenants build their brand in a big way. It’s about contributing to our communities. And, more than anything, it’s about bringing people together. If you’re ready to be a part of our team, we encourage you to apply.
Responsibilities
Operate a clean, well maintained property providing guests with a positive shopping experience.
Oversee all physical assets to ensure they are maintained to required standards in the most economically efficient manner.
Prepare and manage multi-year ordinary capital and operating expense plans and projects to meet or exceed company expectations, while also identifying operating expense control strategies and tactics.
Develop strong tenant relationships through pre-construction and subsequent follow-up meetings with tenant contractors to regulate compliance with Rules and Regulations, specific lease requirements and timely completion of construction. Assist Tenant Coordination with as-built conditions, available utilities, and any known constraints.
Implement and administer all preventative maintenance programs and related vendor and contractor compliance for all applicable service and/or maintenance contracts.
Ensure property safety systems are code compliant, maintained and inspected, and federal required reports and safety documentation is maintained and posted.
Support the Safety, Health, and Environment program by incorporating Brookfield Properties’ Life Saving Principles into your work planning and execution.
Support corporate sustainability efforts to reduce the property’s carbon footprint.
Understand and monitor utility consumption, utility rates structures, utility rebates through the use of new and existing building control technologies and Building Automation Systems (BAS) including (but not limited to) lighting controls (BMS/EMS), HVAC, fire/life safety alarm systems, irrigation control, and vertical transportation.
Manage and develop direct reports while ensuring compliance with all company policies and procedures.
Partner with multiple internal and external teams to achieve annual property business plans while delivering company goals.
Develop favorable relationships with local officials, government leaders, first responders, key stakeholders, and community organizations.
Review and approve invoices for accuracy and monitor for timely payment.
Oversee operations during a crisis situation (including natural disasters) ensuring the safety and security of all customers, tenants, guests and assets.
Strong understanding of industry, company, and market trends to execute on company strategy.
Continuously align team and employee development goals with organizational goals.
Participate in the Manager on Duty (MOD) schedule during non-office hours, including evenings, weekends, and holidays. MOD coverage may be defined as on call, when appropriate, and the MOD is required to be on-site at least one Saturday per month. The on-site requirements of the MOD will be determined and approved by leadership.
Other duties as assigned.
Qualifications
High school diploma or GED required.
Bachelor’s degree preferred.
Strong understanding of commercial building systems, HVAC, plumbing and electrical systems, blueprints, CAD drawings and other schematics required.
5+ years of experience in property or construction management required.
Strong leadership, interpersonal and relationship building skills.
Strong project management, organizational, and problem-solving skills.
Good working knowledge of financial analysis, budgeting, and forecasting.
Effective written and verbal communication skills, including strong public speaking abilities.
Ability to adapt to changing work environment.
Strong working knowledge of various computer software such as Microsoft Office Suite, Microsoft Teams, JDEdwards, Proliance; experience with Yardi is a plus.
Completion of OSHA General Industries 30-hour course preferred.
Industry designation from reputable industry organization such as, but not limited to ICSC, BOMA, or IREM is a plus.
Compensation
Salary type: Exempt
Pay Frequency: Bi-weekly
Annual Base Salary Range: $90,000 - $130,000
Annual Bonus: 20%
Benefits
Competitive compensation
Medical, Dental and Vision beginning day 1
401(k) Company matching
401(k) Vests on Day 1
Career development programs
Charitable donation matching
Generous paid time off (vacation, personal holidays, paid sick time)
Paid Volunteer Hours
Paid Parental Leave
Family planning assistance including IVF, surrogacy, and adoption options
Wellness and mental health resources
Pet insurance offering
Childcare Assistance
Commuter benefits
Culture values: Act with Integrity, Build Mutual Trust, Take Initiative and Win Together
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position; however, only candidates selected for pre-screening will be contacted. #BPR
#J-18808-Ljbffr