CNA Insurance
Overview
Be among the first 25 applicants. Get AI-powered advice on this job and exclusive features. At CNA, we strive to create a culture where people matter and can reach their full potential. This individual contributor position works under general direction with broad authority to manage commercial claims with high complexity and exposure for a specific line of business. Responsibilities include coordinating all claim resolution activities in accordance with company protocols while achieving quality and customer service standards. Regular communication with customers and insureds is required and the role may be dedicated to specific account(s). Essential Duties & Responsibilities
Manages highly complex investigations of claims, including coverage issues, liability, compensability and damages. Determines if a major claim should be settled or litigated and implements an appropriate resolution strategy accordingly. Effectively manages loss costs and claim expenses. Manages all types of investigative activity or litigation on major claims, including posting of appropriate reserves in a timely manner. Coordinates discovery and litigation strategy with staff counsel or panel attorneys. Negotiates highly complex settlement packages and authorizes payment within scope of authority, settling claims in the most cost-effective manner and ensuring timely disbursements. Coordinates third-party recovery with subrogation/salvage unit. Makes recommendations on claims processes and resolution strategies to management. Analyzes claims activities; prepares and presents reports to management and other internal business partners and clients. Works with attorneys, account representatives, agents, doctors and insureds regarding the handling and/or disposition of highly complex claims. Keeps current on state/territory regulations and issues, industry activity and trends; may participate in industry trade groups. Provides guidance and assistance to less experienced claims staff and other functional areas. Responsible for input of data that accurately reflects claim circumstances and other information important to business outcomes. Reporting Relationship
Manager or above. Skills, Knowledge and Abilities
Advanced technical and product-specific expertise, claims resolution skill and knowledge of insurance and claims principles, practices and procedures. Strong communication, negotiation and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners. Advanced analytical and problem-solving skills, with the ability to manage and prioritize multiple projects. Ability to deal with ambiguous situations and issues. Creativity in resolving unique and challenging business problems. Knowledge of Microsoft Office Suite and other business-related software. Ability to adapt to change and value diverse opinions and ideas. Ability to manage and prioritize multiple projects. Ability to evaluate claims based on a cost-benefit analysis. Ability to fully comprehend complex claim facts and issues; convey analyses of claims in presentations to business partners, management and internal reports. Ability to implement strategies with a proactive long-term view of business goals and objectives. Education and Experience
Bachelor's degree or equivalent experience. Professional designation preferred. Typically, a minimum eight years claims experience. Knowledge of and experience with New York labor law strongly desired. Compensation & Benefits
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees — and their family members — achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com. Job Details
Seniority level: Not Applicable Employment type: Full-time Job function: General Business, Other, and Customer Service Industries: Financial Services and Insurance Referrals increase your chances of interviewing at CNA Insurance. Get notified about new Claims Consultant jobs in Chicago, IL.
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Be among the first 25 applicants. Get AI-powered advice on this job and exclusive features. At CNA, we strive to create a culture where people matter and can reach their full potential. This individual contributor position works under general direction with broad authority to manage commercial claims with high complexity and exposure for a specific line of business. Responsibilities include coordinating all claim resolution activities in accordance with company protocols while achieving quality and customer service standards. Regular communication with customers and insureds is required and the role may be dedicated to specific account(s). Essential Duties & Responsibilities
Manages highly complex investigations of claims, including coverage issues, liability, compensability and damages. Determines if a major claim should be settled or litigated and implements an appropriate resolution strategy accordingly. Effectively manages loss costs and claim expenses. Manages all types of investigative activity or litigation on major claims, including posting of appropriate reserves in a timely manner. Coordinates discovery and litigation strategy with staff counsel or panel attorneys. Negotiates highly complex settlement packages and authorizes payment within scope of authority, settling claims in the most cost-effective manner and ensuring timely disbursements. Coordinates third-party recovery with subrogation/salvage unit. Makes recommendations on claims processes and resolution strategies to management. Analyzes claims activities; prepares and presents reports to management and other internal business partners and clients. Works with attorneys, account representatives, agents, doctors and insureds regarding the handling and/or disposition of highly complex claims. Keeps current on state/territory regulations and issues, industry activity and trends; may participate in industry trade groups. Provides guidance and assistance to less experienced claims staff and other functional areas. Responsible for input of data that accurately reflects claim circumstances and other information important to business outcomes. Reporting Relationship
Manager or above. Skills, Knowledge and Abilities
Advanced technical and product-specific expertise, claims resolution skill and knowledge of insurance and claims principles, practices and procedures. Strong communication, negotiation and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners. Advanced analytical and problem-solving skills, with the ability to manage and prioritize multiple projects. Ability to deal with ambiguous situations and issues. Creativity in resolving unique and challenging business problems. Knowledge of Microsoft Office Suite and other business-related software. Ability to adapt to change and value diverse opinions and ideas. Ability to manage and prioritize multiple projects. Ability to evaluate claims based on a cost-benefit analysis. Ability to fully comprehend complex claim facts and issues; convey analyses of claims in presentations to business partners, management and internal reports. Ability to implement strategies with a proactive long-term view of business goals and objectives. Education and Experience
Bachelor's degree or equivalent experience. Professional designation preferred. Typically, a minimum eight years claims experience. Knowledge of and experience with New York labor law strongly desired. Compensation & Benefits
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees — and their family members — achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com. Job Details
Seniority level: Not Applicable Employment type: Full-time Job function: General Business, Other, and Customer Service Industries: Financial Services and Insurance Referrals increase your chances of interviewing at CNA Insurance. Get notified about new Claims Consultant jobs in Chicago, IL.
#J-18808-Ljbffr