DoorDash USA
Operations Manager - RMAs & Deployments
DoorDash USA, San Francisco, California, United States, 94199
DoorDash Labs is an independent team within DoorDash. We are working on building robotic and automation solutions as part of DoorDash's core delivery platform. If you have a passion for automation and robotics solutions in a service used by millions of people, then we want to talk to you!
About the Role
We’re hiring a Warehouse Manager to oversee all warehouse operations for a growing portfolio of hardware devices that support DoorDash’s core initiatives. In this role, you’ll lead deployment and return logistics for hardware across our network. You’ll work cross-functionally with Product, Engineering, Support, and Field Operations to ensure that devices are shipped quickly, returned efficiently, and tracked accurately through their full lifecycle. You will own the tools, people, and processes that power this physical operation. From day-to-day warehouse throughput to strategic system design, you\'ll be responsible for building scalable, auditable, and cost-effective operations from the ground up. This role would be required to be in our San Francisco office five days a week. You’re excited about this opportunity because you will…
Play a foundational role on a small and focused team shaping the future of hardware logistics at DoorDash Lead all hardware deployments from request to fulfillment, ensuring SLA targets are met Design and manage a reliable return and refurbishment program, from intake to redeployment Implement and manage inventory tracking systems to ensure 100% device traceability Collaborate cross-functionally with Product, Engineering, Support, and Field Ops teams to align warehouse execution with operational goals Build and train a small warehouse operations team while standardizing processes and documentation Select and optimize tools for shipping, inventory, and operational tracking Provide operational feedback and surface trends to upstream teams to improve products and service We’re excited about you because…
You have 4+ years of experience managing warehouse operations, ideally for a hardware, logistics, or tech company You excel at building and scaling physical processes with a systems-thinking mindset You have hands-on experience with inventory management tools, barcode tracking, and logistics software You’re an independent problem-solver who thrives in ambiguity and startup-like environments You’re a strong people leader, capable of training and motivating warehouse teams You are detail-oriented, with a high bar for accuracy and a drive to continuously improve You communicate clearly across functions — from field techs to product engineers Compensation and Benefits
The national base pay range for this position within the United States, including Illinois and Colorado, is $88,700 - $149,000 USD. Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. DoorDash offers a comprehensive benefits package to all regular employees, including a 401(k) plan with employer matching, paid parental leave, wellness benefits, commuter benefits, paid time off and paid sick leave in compliance with applicable laws, medical, dental, and vision coverage, holidays, disability and life insurance, family-forming assistance, and mental health resources. For more details, please visit our careers page. About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us grow from a company known for delivering food to a company that people turn to for any and all goods. Our Commitment to Diversity and Inclusion
We are committed to growing and empowering a more inclusive community within our company, industry, and cities. We hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. We do not discriminate on any protected status and encourage applicants from all backgrounds to apply. If you need accommodations, please inform your recruiting contact upon initial connection. Apply for this job
To apply, please submit your resume and required information through the application portal. Equal Opportunity
DoorDash is an equal opportunity employer. We comply with applicable laws ensuring fair hiring practices and encourage candidates from diverse backgrounds to apply.
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We’re hiring a Warehouse Manager to oversee all warehouse operations for a growing portfolio of hardware devices that support DoorDash’s core initiatives. In this role, you’ll lead deployment and return logistics for hardware across our network. You’ll work cross-functionally with Product, Engineering, Support, and Field Operations to ensure that devices are shipped quickly, returned efficiently, and tracked accurately through their full lifecycle. You will own the tools, people, and processes that power this physical operation. From day-to-day warehouse throughput to strategic system design, you\'ll be responsible for building scalable, auditable, and cost-effective operations from the ground up. This role would be required to be in our San Francisco office five days a week. You’re excited about this opportunity because you will…
Play a foundational role on a small and focused team shaping the future of hardware logistics at DoorDash Lead all hardware deployments from request to fulfillment, ensuring SLA targets are met Design and manage a reliable return and refurbishment program, from intake to redeployment Implement and manage inventory tracking systems to ensure 100% device traceability Collaborate cross-functionally with Product, Engineering, Support, and Field Ops teams to align warehouse execution with operational goals Build and train a small warehouse operations team while standardizing processes and documentation Select and optimize tools for shipping, inventory, and operational tracking Provide operational feedback and surface trends to upstream teams to improve products and service We’re excited about you because…
You have 4+ years of experience managing warehouse operations, ideally for a hardware, logistics, or tech company You excel at building and scaling physical processes with a systems-thinking mindset You have hands-on experience with inventory management tools, barcode tracking, and logistics software You’re an independent problem-solver who thrives in ambiguity and startup-like environments You’re a strong people leader, capable of training and motivating warehouse teams You are detail-oriented, with a high bar for accuracy and a drive to continuously improve You communicate clearly across functions — from field techs to product engineers Compensation and Benefits
The national base pay range for this position within the United States, including Illinois and Colorado, is $88,700 - $149,000 USD. Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. DoorDash offers a comprehensive benefits package to all regular employees, including a 401(k) plan with employer matching, paid parental leave, wellness benefits, commuter benefits, paid time off and paid sick leave in compliance with applicable laws, medical, dental, and vision coverage, holidays, disability and life insurance, family-forming assistance, and mental health resources. For more details, please visit our careers page. About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us grow from a company known for delivering food to a company that people turn to for any and all goods. Our Commitment to Diversity and Inclusion
We are committed to growing and empowering a more inclusive community within our company, industry, and cities. We hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. We do not discriminate on any protected status and encourage applicants from all backgrounds to apply. If you need accommodations, please inform your recruiting contact upon initial connection. Apply for this job
To apply, please submit your resume and required information through the application portal. Equal Opportunity
DoorDash is an equal opportunity employer. We comply with applicable laws ensuring fair hiring practices and encourage candidates from diverse backgrounds to apply.
#J-18808-Ljbffr