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Children's National Hospital

Senior Executive Assistant

Children's National Hospital, Washington, District of Columbia, us, 20022

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Overview The Senior Executive Assistant provides high-level administrative support to the Executive Vice President and CIO of the Information Services Department in a dynamic, fast-paced environment. This role requires exceptional organizational skills, discretion, and the ability to manage complex and confidential tasks independently with minimal guidance.

Responsibilities

Executive Support: Manage heavy calendar scheduling, coordinate meetings across multiple time zones, and handle all aspects of travel planning and logistics.

Communication & Coordination: Serve as a liaison between the Executive Vice President and internal/external stakeholders, ensuring timely and professional communication.

Document Preparation: Draft, edit, and prepare correspondence, reports, presentations, and other materials with a high degree of accuracy and professionalism.

Operational Support: Submit and track expenses, process timecards, and manage office supplies and resources.

Project & Program Involvement: Support strategic initiatives and special projects, with opportunities to lead or coordinate program activities.

Confidentiality & Discretion: Handle sensitive information with the utmost confidentiality and professionalism.

Team Collaboration: Provide guidance to staff and collaborate effectively with cross-functional teams.

Work Environment There are 2 on-site locations this role will report to depending on executive’s schedule:

Children’s National Hospital – 111 Michigan Ave., NW Washington, DC

Children’s National Inventa Campus – 1 Inventa Pl, Silver Spring, MD

Minimum Education

Bachelor's Degree (Required)

Relevant experience beyond the minimum required work experience may substitute for the educational requirement on a 1-to-1 ratio (i.e., one year of relevant work experience equals one year of required education).

Minimum Work Experience

5 years of related administrative or secretarial experience, preferably in a challenging and fast-paced environment (Required)

Required Skills/Knowledge

Demonstrated ability to analyze and interpret data, prepare complex reports, ensure compliance with policies/procedures, track budgets and timelines, coordinate scheduling of large, multi-disciplinary meetings, and organize files and correspondence.

Functional Accountabilities

Administrative and Secretarial:

Schedule appointments and arrange meetings, conferences and travel; ensure the executive’s knowledge of schedule 24 hours in advance; may create meeting agendas, sit in meetings and take minutes.

Organize and maintain the executive’s correspondence and records; follow up on pending matters with limited direction and provide feedback in a timely manner.

Facilitate and expedite workflow within the executive’s scope of oversight; initiate follow-up action as needed.

Research information requests independently; analyze and interpret data from various sources, and prepare trends and status reports for the executive.

May perform some Office Manager duties.

Communication

Serve as a liaison to other executives, assistants, internal and external customers.

Communicate and/or coordinate the executive’s instructions and desires with various individuals and/or departments; furnish and obtain information as needed.

Receive and screen calls, correspondence, and visitors for the executive.

Answer routine inquiries and obtain/furnish information to save the executive’s time.

Office Technology

Organize and prepare complex documents requiring integration of multiple office software applications.

Integrate varying software and learn new computer applications to meet work needs and improve productivity.

May serve as a resource to others on office equipment, software applications, and information processing procedures.

Project Management / Coordination

Prioritize and manage/coordinate projects and follow through on issues in a timely manner.

Delegate tasks to lower level staff as needed.

May oversee and guide the workflow of lower level staff.

Safety

Speak up when team members appear to exhibit unsafe behavior or performance.

Continuously validate and verify information needed for decision making or documentation.

Stop in the face of uncertainty and take time to resolve the situation.

Demonstrate accurate, clear and timely verbal and written communication.

Actively promote safety for patients, families, visitors and co-workers.

Attend carefully to important details by practicing Stop, Think, Act and Review to self-check behavior and performance.

Organizational Accountabilities

Budgeting and Planning:

Assist in budgeting, business planning, and related planning functions; track the overall budget and report expenditures and allocation of funds and resources.

May process invoices, reimbursements and other payments.

Organizational Commitment / Identification

Partner in the mission and uphold the core principles of the organization.

Commitment to diversity and value of cultural ethnic differences.

Demonstrate personal and professional integrity; maintain confidentiality at all times.

Customer Service

Anticipate and respond to customer needs; follow up until needs are met.

Teamwork / Communication

Demonstrate collaborative and respectful behavior; partner with all team members to achieve goals; receptive to others’ ideas and opinions.

Performance Improvement / Problem-Solving

Contribute to a positive work environment; demonstrate flexibility and willingness to change; identify opportunities to improve processes; make appropriate decisions with sound judgment.

Cost Management / Financial Responsibility

Use resources efficiently; seek less costly ways of doing things.

Locations and Job Details

Primary Location: District of Columbia – Washington, DC

Work Locations: CN Hospital (Main Campus)

Job Type: Non-Clinical Professional

Organization: Operations

Position Status: Regular

Shift: Day

Work Schedule: 8-5; as needed outside business hours

Job Posting: Sep 10, 2025

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