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Abercrombie and Fitch Co.

Hollister - Key Lead, Old Orchard

Abercrombie and Fitch Co., Skokie, Illinois, United States, 60077

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Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, with over 750 stores across North America, Europe, Asia and the Middle East, and e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. Abercrombie & Fitch Co. leads with purpose and puts our people first.

Job Description The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team and drives store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

Open and Closing Routines

Product Knowledge & Brand Awareness

Business Understanding

Proactive Thinking

Attention to Detail

Register/Point of Sale use

Asset Protection

Visual Displays

System Skills

Work Schedule Requirements

Schedule will vary weekly but should expect to work at least 12-16 hours per week

Required availability on Saturdays and Sundays as well as certain holidays

During peak timeframes, hours will increase to support the needs of the business

Qualifications What it Takes

Education - High School Diploma/ G.E.D. equivalent preferred

Retail Experience - At least 1 year of retail experience is preferred

Supervisor/Managerial Experience - No supervisory/managerial experience is required

Customer Focus

Communication

Interpersonal Interaction

Fashion Trend Knowledge

Outgoing

Assertiveness

Adaptability/Flexibility & Stress Tolerance

Poise & Ambition

Multi-Tasking

Applied Learning

Work Ethic

Omni Channel Services

Additional Information What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle

A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values

Competitive incentives to reward the commitment of our associates

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a Brand Affiliate

Training and Development

A Global Team of People Who’ll Celebrate you for Being YOU

FOLLOW US ON INSTAGRAM @LIFEATANF

Abercrombie & Fitch Co. is an Equal Opportunity employer

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