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MemorialCare

Portfolio Director, PMO

MemorialCare, Colonia Juarez, California, United States

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Overview Title: Portfolio Director PMO

Location: Fountain Valley, CA (Hybrid)

Department: IS PMO

Status: Fulltime

Shift: Day

Pay Range: $169,187-$226,283 annually

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare\'s recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary The MemorialCare Project Management family is responsible for a range of activities related to the design, planning, execution, facilitation, implementation, and completion of information technology projects adhering to timeline, budget, and scope. They oversee all aspects of MemorialCare Information Services (IS) projects and are responsible for working closely with the project stakeholders, including vendor management. Throughout the course of projects, they assign responsibilities, monitor and report on progress of projects, as well as prepare reports for leadership regarding the status of the project.

Portfolio Directors provide enterprise-level leadership to define, prioritize, and direct MemorialCare’s strategic investments across all IS programs, projects, and operational initiatives. They ensure that portfolios are aligned with the MemorialCare’s long-term vision, strategic goals, and business priorities, and that resources are optimized to deliver maximum value. The Portfolio Director oversees the governance and execution of enterprise portfolios, driving investment decisions in partnership with executive leadership and the Board.

This role is accountable for establishing and maintaining the enterprise portfolio roadmap, including strategic direction, interdependencies, benefits, risks, and performance metrics, ensuring organizational transparency and accountability. The Portfolio Director leads and develops the Project Management Office team, setting standards for portfolio management practices and fostering continuous improvement in methodologies, processes, and tools.

As a trusted advisor to senior leadership, the Portfolio Director provides critical insights to guide enterprise decision-making, capital planning, and benefit realization. They play a pivotal role in balancing innovation, regulatory compliance, and operational excellence to sustain profitable operations and advance the organization’s mission of delivering high-quality care in our communities.

Essential Functions and Responsibilities

Provide enterprise oversight of all IS portfolios, ensuring strategic alignment with organizational priorities and long-term business goals.

Lead the strategic planning, governance, and prioritization processes for enterprise initiatives in partnership with executive leadership and governance committees.

Direct and mentor the Project Management Office team, ensuring consistent portfolio management practices, methodologies, and reporting across the organization.

Define and maintain the enterprise portfolio roadmap, providing transparency into strategic direction, dependencies, benefits, risks, and resource needs.

Oversee capital planning and resource allocation for all IS initiatives, ensuring investments are optimized to deliver maximum business value and ROI.

Establish and track enterprise-level KPIs and performance measures for portfolio success, providing regular reporting and insights to the CIO, Executive Team, and Board.

Serve as a strategic advisor to senior leadership, influencing decision-making on major investments, technology strategies, and organizational priorities.

Evaluate and continuously improve PMO processes, tools, and governance structures, driving maturity and standardization across IS portfolios.

Provide leadership in risk management and escalation, ensuring resolution of critical portfolio-level challenges that impact strategic initiatives.

Collaborate with business and clinical leaders to ensure alignment of IS initiatives with operational needs, regulatory requirements, and innovation priorities.

Develop, mentor, and coach senior IS project and portfolio leaders, strengthening organizational capability and succession planning.

Be at work and on time.

Follow company policies, procedures, and directives.

Interact in a positive and constructive manner.

Prioritize and multitask.

Additional responsibilities include leading enterprise portfolio governance, directing PMO strategy, managing capital investments, and communicating portfolio status to executive and board levels. This role also encompasses assigning responsibilities, escalating issues, and representing IS portfolios at governance forums.

Minimum Requirements Qualifications/Work Experience:

12+ years of progressive project/program/portfolio management experience

10+ years of leadership experience, with demonstrated ability to lead senior managers and cross-functional teams

Proven track record of driving enterprise portfolio strategy and governance in healthcare or a similarly complex industry

Strong executive presence and ability to influence C-suite and Board-level decision-making

Experienced in establishing and enforcing effective PMO strategies, methodologies, and processes

Role model for MemorialCare Leadership Values

Demonstrated ability to conduct research into new healthcare reform, trends, and PMI Portfolio management standards

Experienced in managing enterprise project portfolios, programs, and projects, including the management of the portfolio budget and the ability to interact with all staff levels of the organization

Demonstrated overall knowledge of the healthcare business environment, including Medical Groups, IPAs, and Health Plans for Managed Care business workflows including Hospital workflow

Experienced working in a fast-paced environment with minimal supervision and managing multiple priorities

Proven excellent leadership and relationship management skills, as well as the ability to manage and motivate direct and indirect reports

Experienced working in a team-oriented, collaborative environment

Demonstrated high energy levels and tolerance of tight deadlines, time pressures, and ambiguity

Proven knowledge of PCs, collaborative computing tools, re-engineering and process improvement techniques, information management in healthcare, systems integration and basic project finance regulations

Experienced in leading projects, providing expert consultative guidance and direction on change initiatives, effectively dedicating time across more than one project, and meeting established deadlines

Proven ability to prepare and interpret flowcharts, schedules, and step-by-step action plans

Demonstrated proficiency with the Microsoft Suite Products required

Demonstrated analytical, creative thinking, and problem-solving skills

Proven superior oral and written communication and presentation skills; able to interact with individuals across all departments

Education/Licensure/Certification:

Bachelor’s degree or equivalent combination of education and relevant experience required; Master’s degree strongly preferred

Project Management Professional (PMP) certification required

PMI Portfolio Management Professional (PfMP) certification preferred

Lean Six Sigma, ITIL, or equivalent certifications preferred

Note: Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness options are provided, and MemorialCare offers information about benefits and rewards.

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