Marshall Retail Group
M.A.C. Cosmetics-Sales Lead
Marshall Retail Group, San Francisco, California, United States, 94199
Overview
Join our Field Team and help shape the future of retail—where innovation, customer connections, and career growth come together in an exciting environment! M·A·C SFO Cosmetics is seeking passionate, creative and customer focused Sales Lead to join our team. The Sales Lead is responsible for assisting store management by overseeing the sales floor. In addition, s/he will work with the store staff to follow store merchandising standards and re-stock merchandise. Location :San Francisco Intl Airport (SFO) - San Francisco, CA 94128 US Schedule :Mandatory weekend availability Pay : $25.00 Job Type : Full-time
Benefits Medical, Dental, and Vision Insurance Employer-Paid Life Insurance Disability Insurance Paid Time Off Paid Parental Leave 401(k) with company match Employee Discount Job Responsibilities
Customer Service:
Ensure highest levels of customer service, which will result in increased productivity. Utilize and maintain customer database for phone calls, product launches, events and appointments. Demonstrate products to customers. Serve as a resource for general product knowledge/store information to all customers and staff members.
Sales:
Assist in the planning, preparation and execution of cost effective special events to generate incremental sales. Track retail sales against goal using the system provided.
Training:
Attend training, education and meetings as required. Actively participate in store theme days, events, and new product launches, along with the mandatory training sessions of M·A·C and partnered stores.
Business Management:
Solicit and communicate product feedback from staff and customers to team leader. Provide direction and give feedback to store management regarding staff performance.
Store Maintenance:
Assist in the flow of merchandise from stock areas to the selling floor in a timely and organized manner. Perform opening and closing procedures, (i.e. opening cash counts, closing deposits, shift management, etc.) in accordance with Company policies. Assist in the preparation and completion of accurate physical inventory as requested. Adhere to policies and procedures of the store. Follow and implement all corporate visual presentation standards and guidelines. Enforce and maintain the highest visual standards, including displays, signage, lighting and props
Qualifications
Education: Minimum high school education, prefer college education. Job-Related Skills: Excellent communication & organizational skills. Cosmetic experience preferred. Job-Related Experience: 1-2 years key holder responsibility in a service oriented environment. Analytical/Interpretive Skills: Ability to work in a fast paced environment. Communication Skills: Excellent customer service, communication and organizational skills. Must be completely reliable. Should have professional attitude and ability to be flexible and handle change in a positive manner. Able to work 35-40 hours per week including evenings and weekends. Additional Requirements
Limited sitting Frequent standing, walking, climbing, crouching, bending, pushing, or pulling Normal or corrected vision and hearing Can distinguish varying or specific colors, patterns, or materials to assist customers Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures Typically indoors Typically, in a consistent temperature Use of fine motor hand functions Lift 0-60 lbs with or without reasonable accommodation About Us
WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America. EEO/ADA/DFWP WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities
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Join our Field Team and help shape the future of retail—where innovation, customer connections, and career growth come together in an exciting environment! M·A·C SFO Cosmetics is seeking passionate, creative and customer focused Sales Lead to join our team. The Sales Lead is responsible for assisting store management by overseeing the sales floor. In addition, s/he will work with the store staff to follow store merchandising standards and re-stock merchandise. Location :San Francisco Intl Airport (SFO) - San Francisco, CA 94128 US Schedule :Mandatory weekend availability Pay : $25.00 Job Type : Full-time
Benefits Medical, Dental, and Vision Insurance Employer-Paid Life Insurance Disability Insurance Paid Time Off Paid Parental Leave 401(k) with company match Employee Discount Job Responsibilities
Customer Service:
Ensure highest levels of customer service, which will result in increased productivity. Utilize and maintain customer database for phone calls, product launches, events and appointments. Demonstrate products to customers. Serve as a resource for general product knowledge/store information to all customers and staff members.
Sales:
Assist in the planning, preparation and execution of cost effective special events to generate incremental sales. Track retail sales against goal using the system provided.
Training:
Attend training, education and meetings as required. Actively participate in store theme days, events, and new product launches, along with the mandatory training sessions of M·A·C and partnered stores.
Business Management:
Solicit and communicate product feedback from staff and customers to team leader. Provide direction and give feedback to store management regarding staff performance.
Store Maintenance:
Assist in the flow of merchandise from stock areas to the selling floor in a timely and organized manner. Perform opening and closing procedures, (i.e. opening cash counts, closing deposits, shift management, etc.) in accordance with Company policies. Assist in the preparation and completion of accurate physical inventory as requested. Adhere to policies and procedures of the store. Follow and implement all corporate visual presentation standards and guidelines. Enforce and maintain the highest visual standards, including displays, signage, lighting and props
Qualifications
Education: Minimum high school education, prefer college education. Job-Related Skills: Excellent communication & organizational skills. Cosmetic experience preferred. Job-Related Experience: 1-2 years key holder responsibility in a service oriented environment. Analytical/Interpretive Skills: Ability to work in a fast paced environment. Communication Skills: Excellent customer service, communication and organizational skills. Must be completely reliable. Should have professional attitude and ability to be flexible and handle change in a positive manner. Able to work 35-40 hours per week including evenings and weekends. Additional Requirements
Limited sitting Frequent standing, walking, climbing, crouching, bending, pushing, or pulling Normal or corrected vision and hearing Can distinguish varying or specific colors, patterns, or materials to assist customers Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures Typically indoors Typically, in a consistent temperature Use of fine motor hand functions Lift 0-60 lbs with or without reasonable accommodation About Us
WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America. EEO/ADA/DFWP WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities
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