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World Group

General Manager

World Group, Sumner, Washington, United States, 98390

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About World Group World Group was founded over 60 years ago as a pioneer in vessel agency services on the Great Lakes. Today, we are home to a portfolio of globally trusted brands that deliver customers end-to-end supply chain and logistics solutions, backed by innovative technology to provide visibility and data like never before. With industry-leading products in ocean drayage, domestic trucking, freight forwarding, air freight, customs house brokerage, vessel husbandry, and warehousing and distribution…customers around the globe use the services of our family of brands: ContainerPort Group, UWL, World Distribution Services, and World Shipping, Inc. to simplify supply chains and reliably move freight.

We move the world with people who care.

Our award-winning, industry-recognized culture is anchored in our people across the country, and the passion they bring to each day. We’re growing - join our World Group family today!

World Group - Our Culture - YouTube

www.worldgrouplogistics.com

About ContainerPort Group ContainerPort Group (CPG) is an award-winning multimodal transportation company specializing in container drayage. We provide comprehensive container drayage and logistics solutions for customers throughout North America. We pride ourselves on meeting customer needs through a safe and dependable fleet of nearly 1,300 independent contract drivers, and a dedicated team of over 350 transportation experts. Learn more at our website: www.containerport.com

About This Role ContainerPort Group, a World Group company, is currently looking for motivated, process-oriented people to join our team as a General Manager for our growing operations in Sumner, Washington!

The General Manager is the backbone of our trucking operations incorporating multiple facilities in a market. The general manager is responsible for safety and security, capacity growth and retention, cost management, staffing, and overall terminal performance and relationship management centered around our core values. Does this sound like you or fit your experience? Get in touch with us by applying here.

Duties and Responsibilities:

Lead, manage, and hold accountable terminal staff for assigned markets/locations

Work closely with recruiting, driver experience, and terminal teams on independent contractor acquisition and retention strategies

Provide guidance and development to terminal management in support of company strategies

Responsible for the growth of capacity across assigned markets to meet commercial demands and budgets

Promote understanding of and adherence to safety and security standards and compliance

Monitors and educates terminal managers and teams on P&L performance, KPIs, and cost management associated with operational expenses (DEM, PDM, rail storage, misuse fees, etc.), IC compensation schedule adherence, and margin management

Manages location and staffing costs inclusive of appropriate staffing levels, property management, and recurring maintenance and other expenses

Responsible for creating a collaborative, professional environment between terminal and support teams

Provides consistent coaching, development, and conflict resolution support for terminal management, staff, independent contractors, and company drivers

Responsible for review and performance evaluations for direct reports

Supports implementation of strategic company initiatives

Education and Experience

High School Diploma or GED required

Bachelor’s degree in Business, Logistics, or a related field is preferred

5+ years intermodal transportation management experience required

3+ years managing an owner-operator-based fleet preferred

Outstanding service performance, leadership, customer satisfaction, and owner-operator recruiting skills

High degree of integrity and initiative as well as understanding of servant leadership

Excellent management, communication, relationship building, and networking skills

Impromptu problem-solving skills in a fast-paced environment

Working knowledge of DOT regulations

P&L understanding and analysis

Computer skills including Microsoft Office Suite

Physical Requirements

The person in this position frequently communicates with external contacts and other employees. Must be able to exchange accurate information in these situations.

Must be able to remain in a stationary position for extended periods of time

Must be able to constantly operate a computer and other office equipment

Benefits/Perks

Competitive compensation

Comprehensive Benefits package:

Medical, Prescription, Dental, Vision

Life, AD&D, & Disability insurance

Employee Assistance Program

Financial planning

401(k) plan with up to 6% company match

Paid Time Off

Flexible work arrangements

Internal Mobility & professional development opportunities

Tuition assistance

Bonus Eligibility

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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