Wolters Kluwer N.V.
Fulfillment Associate, Business Formation
Wolters Kluwer N.V., Wilmington, Delaware, us, 19894
Fulfillment Associate, Business Formation page is loaded## Fulfillment Associate, Business Formationremote type:
On-sitelocations:
USA - Wilmington, DE, Orange Sttime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
R0051358As a **Fulfillment Associate**, you will play a vital role in ensuring customer orders are accurately processed. You'll contribute to streamlining order entry, administration, and processes to deliver exceptional customer service. This entry-level position provides an excellent opportunity to begin a career in operations by supporting the team and learning foundational skills. The work focus is Business Entity management and UCC lien search functions.In this role, you will report to the Manager, Fulfillment, and work from our local office in Wilmington, DE. The work schedule is M-F, 3:00 PM-12:00 AM. \*\*For this schedule there is a 10% shift differential.
**Responsibilities:**
• Accurately enter orders into the system.
• Process legal documents in the formation of different business entities.
• Work within a team environment to master skills.
• Coordinate with third-party vendors for order fulfillment.
• Maintain operational documents and records.
• Assist in planning under supervision.
• Ensure customer service standards are met.
• Respond to basic customer inquiries.
• Help with general administrative duties as needed.
**Skills:**
• Order Entry Systems: Proficiency in using order entry software.
• Attention to Detail: Ability to maintain accuracy in order processing.
• Customer Service: Basic understanding of customer service principles.
• Communication: Effective verbal and written communication skills.
• Time Management: Ability to manage time and prioritize tasks.
• Team Collaboration: Willingness to work collaboratively with team members.
• Basic Inventory Management: Understanding of inventory checks and reporting.
• Documentation: Ability to maintain and organize operational documents.• High School diploma or equivalent; college degree is highly preferred.•1+ years' experience in customer service, office administration, retail, or restaurant is preferred.**Benefits:**A comprehensive benefits package that begins your first day of employment. **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave**. Full details of our benefits are available -## ## Diversity Matters:Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.*Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.***Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide.**Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers.We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide.For more information about our solutions and organization, visit , follow us on , , and .At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous.In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program. #J-18808-Ljbffr
On-sitelocations:
USA - Wilmington, DE, Orange Sttime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
R0051358As a **Fulfillment Associate**, you will play a vital role in ensuring customer orders are accurately processed. You'll contribute to streamlining order entry, administration, and processes to deliver exceptional customer service. This entry-level position provides an excellent opportunity to begin a career in operations by supporting the team and learning foundational skills. The work focus is Business Entity management and UCC lien search functions.In this role, you will report to the Manager, Fulfillment, and work from our local office in Wilmington, DE. The work schedule is M-F, 3:00 PM-12:00 AM. \*\*For this schedule there is a 10% shift differential.
**Responsibilities:**
• Accurately enter orders into the system.
• Process legal documents in the formation of different business entities.
• Work within a team environment to master skills.
• Coordinate with third-party vendors for order fulfillment.
• Maintain operational documents and records.
• Assist in planning under supervision.
• Ensure customer service standards are met.
• Respond to basic customer inquiries.
• Help with general administrative duties as needed.
**Skills:**
• Order Entry Systems: Proficiency in using order entry software.
• Attention to Detail: Ability to maintain accuracy in order processing.
• Customer Service: Basic understanding of customer service principles.
• Communication: Effective verbal and written communication skills.
• Time Management: Ability to manage time and prioritize tasks.
• Team Collaboration: Willingness to work collaboratively with team members.
• Basic Inventory Management: Understanding of inventory checks and reporting.
• Documentation: Ability to maintain and organize operational documents.• High School diploma or equivalent; college degree is highly preferred.•1+ years' experience in customer service, office administration, retail, or restaurant is preferred.**Benefits:**A comprehensive benefits package that begins your first day of employment. **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave**. Full details of our benefits are available -## ## Diversity Matters:Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.*Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.***Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide.**Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers.We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide.For more information about our solutions and organization, visit , follow us on , , and .At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous.In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program. #J-18808-Ljbffr