Vantage Data Centers
Senior Director, Site Operations, NA
Vantage Data Centers, Granite Heights, Wisconsin, United States
Overview
Senior Director, Site Operations, NA – Join to apply for the role at Vantage Data Centers.
About Vantage Data Centers Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design to deliver gains in reliability, efficiency and sustainability in flexible environments that can scale with market demand.
Position Overview This role will be based in Shackelford County, Texas. The Senior Director, Site Operations leads the overall operations for a sub-region of data center campuses and will directly lead a team of managers/director-level positions. You will collaborate with Reliability Engineering, Security, Design Engineering, Construction and other internal and external resources to run the overall campus. This position will manage workflow/work order management, training plans, event management, customer communications, hiring and performance management of the team and supporting vendors.
Our Critical Facilities Engineers are respected, well-trained and customer-focused. While you do not have to be the ‘alpha’ engineer to lead this team, you must have a mission-critical mindset and an excellent overall understanding of typical data center electrical and mechanical infrastructure to direct the work needed to maintain the environment.
Essential Job Functions Strategic Leadership & Oversight
Provide executive leadership and strategic direction for multiple data center sites or a regional portfolio.
Define and drive operational strategy, ensuring consistency of standards, policies, and procedures across facilities.
Partner with executive leadership to align site operations with enterprise goals, customer SLAs, and long-term objectives.
Anticipate growth needs and develop scalable operational strategies to support expansion, acquisitions, and future capacity.
Operational Excellence
Oversee performance, reliability, and resilience of all assigned facilities, ensuring uptime and readiness.
Standardize operational practices across sites, driving consistency in preventive maintenance, incident management, and reliability engineering.
Provide executive oversight for critical events, applying After Action Reports, root cause analyses, and lessons learned.
Financial & Budget Management
Develop and manage regional operating budgets and capital programs across multiple facilities.
Oversee CAPEX and OPEX performance, aligning with corporate financial objectives.
Optimize vendor strategy, service agreements, and procurement at scale to drive cost savings and efficiency.
Executive Team Management & Development
Lead and mentor Site Directors and senior operations leaders across multiple facilities.
Risk, Compliance, & Safety Management
Ensure facilities comply with corporate governance standards, EH&S policies, and regulatory requirements (OSHA, NFPA, ISO, etc.).
Establish and enforce regional risk management strategies, audit processes, and compliance frameworks.
Act as escalation point for safety, compliance, or operational risks.
Stakeholder & Client Engagement
Serve as senior liaison to enterprise customers, executive leadership, and key external partners.
Support high-level client escalations, audits, and strategic business reviews.
Represent data center operations in executive steering committees, board discussions, and investor communications as needed.
KPI Reporting & Performance Management
Refine and oversee regional KPI framework with consistent reporting across facilities.
Deliver consolidated performance reports to corporate leadership, highlighting risk, reliability, safety, and financial metrics.
Use KPI data-driven trends to inform strategic decision-making and investment prioritization.
Hold Site Directors and leadership accountable to KPI-based performance goals.
Continuous Improvement & Innovation
Drive initiatives around automation, sustainability, energy efficiency, and resiliency.
Benchmark regional performance against industry leaders to maintain competitive advantage.
Sponsor programs that enhance safety, reduce costs, and improve customer experience.
Foster a culture of continuous learning and operational excellence across the organization.
Ensure succession planning and leadership development across operations staff.
Set workforce strategies to standardize staffing, shift coverage, and SME capabilities for the future.
Job Requirements Education & Experience
Bachelor’s degree in Engineering, Facilities Management, or Business Administration preferred.
12+ years of progressive experience in mission-critical facilities, with 7–10 years in multi-site or regional leadership roles.
Demonstrated success leading large hyper-scale and enterprise-level data center portfolios or equivalent environments.
Technical Skills
Broad expertise in electrical, mechanical, and controls systems for mission-critical infrastructure.
Experience managing large capital projects and reliability programs.
Familiarity with CMMS, BMS/EPMS, analytics platforms, and enterprise reporting tools.
Leadership & Business Skills
Exceptional leadership, communication, and organizational influence.
Strong written and verbal communication skills.
Advanced financial and business acumen; capable of managing multimillion-dollar regional budgets.
Experience in customer-facing executive roles, including client escalations and enterprise negotiations.
Certifications (Preferred)
PMP (Project Management Professional)
CFM (Certified Facility Manager)
MBA or Executive Leadership certification
OSHA 30 / NFPA 70E Safety Training
Other Requirements
Ability to manage in a 24x7x365 environment with travel across regional facilities.
Strong executive decision-making under pressure.
Commitment to safety, compliance, and customer satisfaction.
Travel expected at 5% or less but may vary with business needs.
Physical Demands And Special Requirements
The physical demands are representative of those required to perform essential job functions. Reasonable accommodations may be made for individuals with disabilities.
Benefits & Additional Details
This position is eligible for company benefits including medical, dental, vision, life and AD&D, disability coverage, paid time off, 401k with company match, and other benefits.
Compensation will depend on qualifications, skills, and experience and may fall outside the listed range.
Vantage Data Centers is an Equal Opportunity Employer. We welcome applicants from all backgrounds. We do not accept unsolicited resumes from search firms without a contract. This role will remain open until filled.
We’ll be accepting applications for at least one week from the date this role is posted. If you’re interested, apply soon.
#J-18808-Ljbffr
About Vantage Data Centers Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design to deliver gains in reliability, efficiency and sustainability in flexible environments that can scale with market demand.
Position Overview This role will be based in Shackelford County, Texas. The Senior Director, Site Operations leads the overall operations for a sub-region of data center campuses and will directly lead a team of managers/director-level positions. You will collaborate with Reliability Engineering, Security, Design Engineering, Construction and other internal and external resources to run the overall campus. This position will manage workflow/work order management, training plans, event management, customer communications, hiring and performance management of the team and supporting vendors.
Our Critical Facilities Engineers are respected, well-trained and customer-focused. While you do not have to be the ‘alpha’ engineer to lead this team, you must have a mission-critical mindset and an excellent overall understanding of typical data center electrical and mechanical infrastructure to direct the work needed to maintain the environment.
Essential Job Functions Strategic Leadership & Oversight
Provide executive leadership and strategic direction for multiple data center sites or a regional portfolio.
Define and drive operational strategy, ensuring consistency of standards, policies, and procedures across facilities.
Partner with executive leadership to align site operations with enterprise goals, customer SLAs, and long-term objectives.
Anticipate growth needs and develop scalable operational strategies to support expansion, acquisitions, and future capacity.
Operational Excellence
Oversee performance, reliability, and resilience of all assigned facilities, ensuring uptime and readiness.
Standardize operational practices across sites, driving consistency in preventive maintenance, incident management, and reliability engineering.
Provide executive oversight for critical events, applying After Action Reports, root cause analyses, and lessons learned.
Financial & Budget Management
Develop and manage regional operating budgets and capital programs across multiple facilities.
Oversee CAPEX and OPEX performance, aligning with corporate financial objectives.
Optimize vendor strategy, service agreements, and procurement at scale to drive cost savings and efficiency.
Executive Team Management & Development
Lead and mentor Site Directors and senior operations leaders across multiple facilities.
Risk, Compliance, & Safety Management
Ensure facilities comply with corporate governance standards, EH&S policies, and regulatory requirements (OSHA, NFPA, ISO, etc.).
Establish and enforce regional risk management strategies, audit processes, and compliance frameworks.
Act as escalation point for safety, compliance, or operational risks.
Stakeholder & Client Engagement
Serve as senior liaison to enterprise customers, executive leadership, and key external partners.
Support high-level client escalations, audits, and strategic business reviews.
Represent data center operations in executive steering committees, board discussions, and investor communications as needed.
KPI Reporting & Performance Management
Refine and oversee regional KPI framework with consistent reporting across facilities.
Deliver consolidated performance reports to corporate leadership, highlighting risk, reliability, safety, and financial metrics.
Use KPI data-driven trends to inform strategic decision-making and investment prioritization.
Hold Site Directors and leadership accountable to KPI-based performance goals.
Continuous Improvement & Innovation
Drive initiatives around automation, sustainability, energy efficiency, and resiliency.
Benchmark regional performance against industry leaders to maintain competitive advantage.
Sponsor programs that enhance safety, reduce costs, and improve customer experience.
Foster a culture of continuous learning and operational excellence across the organization.
Ensure succession planning and leadership development across operations staff.
Set workforce strategies to standardize staffing, shift coverage, and SME capabilities for the future.
Job Requirements Education & Experience
Bachelor’s degree in Engineering, Facilities Management, or Business Administration preferred.
12+ years of progressive experience in mission-critical facilities, with 7–10 years in multi-site or regional leadership roles.
Demonstrated success leading large hyper-scale and enterprise-level data center portfolios or equivalent environments.
Technical Skills
Broad expertise in electrical, mechanical, and controls systems for mission-critical infrastructure.
Experience managing large capital projects and reliability programs.
Familiarity with CMMS, BMS/EPMS, analytics platforms, and enterprise reporting tools.
Leadership & Business Skills
Exceptional leadership, communication, and organizational influence.
Strong written and verbal communication skills.
Advanced financial and business acumen; capable of managing multimillion-dollar regional budgets.
Experience in customer-facing executive roles, including client escalations and enterprise negotiations.
Certifications (Preferred)
PMP (Project Management Professional)
CFM (Certified Facility Manager)
MBA or Executive Leadership certification
OSHA 30 / NFPA 70E Safety Training
Other Requirements
Ability to manage in a 24x7x365 environment with travel across regional facilities.
Strong executive decision-making under pressure.
Commitment to safety, compliance, and customer satisfaction.
Travel expected at 5% or less but may vary with business needs.
Physical Demands And Special Requirements
The physical demands are representative of those required to perform essential job functions. Reasonable accommodations may be made for individuals with disabilities.
Benefits & Additional Details
This position is eligible for company benefits including medical, dental, vision, life and AD&D, disability coverage, paid time off, 401k with company match, and other benefits.
Compensation will depend on qualifications, skills, and experience and may fall outside the listed range.
Vantage Data Centers is an Equal Opportunity Employer. We welcome applicants from all backgrounds. We do not accept unsolicited resumes from search firms without a contract. This role will remain open until filled.
We’ll be accepting applications for at least one week from the date this role is posted. If you’re interested, apply soon.
#J-18808-Ljbffr