Equus
Enrollment Specialist (Talent Engagement Specialist)
Equus, San Jose, California, United States, 95199
Overview
Company Description
We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.
Job Description
In this
Talent Engagement role , you will be an integral part of the
Operational
team, responsible for greeting clients, client outreach, and appointment scheduling. In this role, it is integral that you manage client information in the database and see each client through to completion. You will support the team by gathering needed data and generating reports. In this role, you will also assist with new participant orientations and assembling all necessary informational materials or packets.
In this role you will :
Respond to voicemail messages and emails within 24 hours of receipt
Schedule client enrollment orientations
Seek out process improvements to improve the company
Conduct enrollments orientations
Reach out to referrals
Enter Data in Caljobs
Travel to partner organizations as needed for enrollment orientations and documents
Participate in Job fairs and answer client questions
Handle sensitive information
Qualifications
Bilingual in Spanish preferred.
Related Associate degree from an accredited university or college, or equivalent work experience
Related work experience
Excellent verbal and written communication skills
Demonstrated customer service skills
Familiarity with the communities being served, with knowledge and understanding of local needs and resources
One to three years' experience in workforce development or related programs preferred
Additional Information All your information will be kept confidential according to EEO guidelines.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.
When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.
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We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.
Job Description
In this
Talent Engagement role , you will be an integral part of the
Operational
team, responsible for greeting clients, client outreach, and appointment scheduling. In this role, it is integral that you manage client information in the database and see each client through to completion. You will support the team by gathering needed data and generating reports. In this role, you will also assist with new participant orientations and assembling all necessary informational materials or packets.
In this role you will :
Respond to voicemail messages and emails within 24 hours of receipt
Schedule client enrollment orientations
Seek out process improvements to improve the company
Conduct enrollments orientations
Reach out to referrals
Enter Data in Caljobs
Travel to partner organizations as needed for enrollment orientations and documents
Participate in Job fairs and answer client questions
Handle sensitive information
Qualifications
Bilingual in Spanish preferred.
Related Associate degree from an accredited university or college, or equivalent work experience
Related work experience
Excellent verbal and written communication skills
Demonstrated customer service skills
Familiarity with the communities being served, with knowledge and understanding of local needs and resources
One to three years' experience in workforce development or related programs preferred
Additional Information All your information will be kept confidential according to EEO guidelines.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.
When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.
#J-18808-Ljbffr