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ofi North America (Olam Food Ingredients)

Senior Supply & Demand Planner

ofi North America (Olam Food Ingredients), Chicago, Illinois, United States, 60290

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Overview

We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. We aim to make a positive impact on people and planet, with a deep-rooted presence in the countries where our ingredients are grown to enable better quality, traceability and transparent supply. We add value through a portfolio of natural, delicious and nutritious products to help customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. We always make it real. Position Summary Reporting to the Head of Operations, F&B Solutions, the

Senior Supply & Demand Planner

will lead the end-to-end demand planning function across key accounts, product lines, and manufacturing sites. This role drives strategic forecasting, supply planning, and inventory optimization to support business growth, customer satisfaction, and operational efficiency. The Senior Supply & Demand Planner will own the demand planning process, lead cross-functional demand reviews, develop long-range forecasts, and align supply strategies with commercial and operational goals. This role requires strong analytical capabilities, strategic thinking, and the ability to influence stakeholders across Sales, PLM, Finance, and Operations. It serves as a key contributor to the Sales and Operations Planning (S&OP) process, providing insights and recommendations to improve forecast accuracy, reduce supply chain costs, and enhance service levels. It will also lead initiatives to improve planning systems, processes, and data integrity. Primary Responsibilities Lead the development of item-level and aggregate demand forecasts using historical data, market trends, and business intelligence. Facilitate monthly Demand Review meetings and drive consensus across Sales, Marketing, Finance, and Operations. Own and report key planning KPIs (e.g., Forecast Accuracy/MAPE, OTIF, Inventory Turns, Fill Rate) to senior leadership. Translate demand forecasts into actionable supply plans, ensuring alignment with production capacity and inventory targets. Drive continuous improvement in forecast accuracy through root cause analysis and process enhancements. Oversee inventory health, recommending actions to reduce excess, obsolete, and slow-moving stock. Manage the S&OP process, ensuring alignment between demand, supply, and financial plans. Collaborate with procurement and logistics teams to ensure timely PO execution and supplier delivery performance. Support product launches, promotions, and end-of-life planning with robust demand and supply strategies. Lead system and process improvements, including enhancements to SAP, Excel-based models, and BI tools. Mentor junior planners and contribute to talent development within the planning function. Position Requirements Bachelor’s degree in Supply Chain Management, Business, Economics, or related field; Master’s degree or APICS certification preferred. Minimum 6+ years of experience in demand planning, supply chain, or inventory management, preferably in food & beverage or CPG. Advanced proficiency in planning systems (e.g., SAP APO, Kinaxis, Oracle, NetSuite) and Excel; experience with BI tools (e.g., Power BI, Tableau) is a plus. Strong understanding of forecasting methodologies, supply chain principles, and S&OP best practices. Proven ability to lead cross-functional teams and influence decision-making at all levels. Excellent communication, analytical, and problem-solving skills. Ability to manage complexity and ambiguity in a fast-paced, dynamic environment. Compensation and Benefits The pay for this role ranges from $77,000 – $110,000 annually and is based on the position responsibilities and geographic location. Actual pay within this range may be determined based on the candidate's experience, qualifications, and/or other determining factors. Performance-based bonuses are discretionary and reward company performance as well as your contributions and impact. Comprehensive and affordable benefits cover you and eligible dependents, with plans designed for peace of mind and savings for the future. Paid volunteer time off, events, resources, and learning opportunities support well-being for you and your family. Paid parental leave, fertility benefits and lactation support are available, including milk shipping for traveling employees. Additional perks include vacation time from day one, paid sick leave, company-paid holidays, 401K match on day one, and career growth opportunities. Note: This job description is not intended to be all-inclusive. All employment decisions will be based on qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: [email protected] Olam Americas LLC is an equal opportunity employer. We celebrate diversity and are an equal opportunity workplace.

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