Getting Hired
Associate Director, Data Operations
Getting Hired, Foster City, California, United States, 94420
Overview
Gilead’s mission is to discover, develop, and deliver therapies that will improve the lives of patients with life-threatening illnesses worldwide. The Associate Director, Data Operations, is responsible for maintaining data sanctity by owning data management processes across multiple systems (e.g., commercial data warehouse, MDM) and providing business acumen to monitor data quality, maintain business rules, and support data management projects. This role serves as a trusted advisor to the commercial organization on data management and is the business owner of data operations and execution for the commercial operations group. Core responsibilities
Own data management workstreams end-to-end, including data warehouse operations and governance processes. Identify, prioritize, and implement tools and capabilities for downstream users including analytics and sales operations teams. Lead cloud strategy for the commercial operations team representing all commercial analytics teams. Influence the design of the analytics tech stack with end users’ needs in mind. Collaborate with the Data Strategy team to maintain the data catalog and business rules repository for Gilead data assets. Lead use-case development for tools active on top of Gilead data infrastructure. Vendor management for the operations part of cloud maintenance and business rule application. Create and maintain data quality dashboards for commercial data management processes. Oversee data onboarding, staging, and processing workflows. Facilitate business rules discussions with cross-functional analytics teams and stakeholders. Document and maintain a central business rules repository. Own onboarding of pharma commercial data (e.g., IMS, SHA) into Gilead’s Commercial Data Warehouse. Partner with IT, Analytics, and other Commercial Operations stakeholders on building key commercial systems and processes such as the Commercial Data Warehouse. Explore new technologies to support data investigations, data conflicts, and data steward activities. Manage sustainment requests and prioritization for data warehouse and reporting updates across franchises. Knowledge & Skills
Strong project management skills with the ability to drive large, cross-functional projects and sustain them long term. Working knowledge of software systems (e.g., MS Excel, Word, PowerPoint) is necessary. Advanced experience with SQL and/or BI tools (MicroStrategy, Tableau, etc.) is required. Collaborative with internal customers and cross-functional teams. Strategic and tactical analysis with proactive planning. Ability to interpret business issues and recommend solutions through analysis. Strong communication of technical and qualitative information to non-technical executives. Advanced knowledge of pharmaceutical data and systems (CRM, Data Warehouse, etc.). Understanding of the pharmaceutical business model (Product Development, Marketing, Sales, etc.). Cloud implementation experience from a business perspective is highly desired. Experience implementing/laading a tech stack for analytics is highly desirable. Qualifications
Basic Qualifications: High School Degree and 14 Years’ Experience Associate’s degree and 12 Years Experience Bachelor's Degree and 10 Years’ Experience Master's Degree and 8 Years’ Experience PhD and 2 Years’ Experience Preferred Qualifications: Masters/MBA preferred BS/BA Degree plus 10+ years of relevant experience in sales/marketing analysis, statistical analysis, and financial forecasting, preferably in the pharmaceutical or biotech industry Previous Sales Operations/Data Strategy and/or Business Technology experience Proficiency in conversational and written English is required to perform essential job functions People Leader Accountabilities
Create Inclusion – demonstrate the business value of diverse teams and embed diversity in management Develop Talent – understand skills, aspirations, and potential; coach for current performance and future potential Empower Teams – align goals and provide support to remove barriers and connect teams to the broader organization Compensation and Benefits
The salary range for this position is $182,070.00 – $235,620.00. Compensation is based on experience, qualifications, and location and may vary. This position may be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility varies by role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans. For additional benefits information, visit the Gilead Careers compensation, benefits and wellbeing page. Equal Opportunity
Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants. Employment decisions will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, disability, genetic information or other prohibited grounds, in accordance with applicable laws. Applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance. For more information about equal employment opportunity protections, view the Know Your Rights poster. Our environment respects individual differences and promotes diversity of thought and opinion. Please apply via the Internal Career Opportunities portal in Workday for current Gilead employees and contractors.
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Gilead’s mission is to discover, develop, and deliver therapies that will improve the lives of patients with life-threatening illnesses worldwide. The Associate Director, Data Operations, is responsible for maintaining data sanctity by owning data management processes across multiple systems (e.g., commercial data warehouse, MDM) and providing business acumen to monitor data quality, maintain business rules, and support data management projects. This role serves as a trusted advisor to the commercial organization on data management and is the business owner of data operations and execution for the commercial operations group. Core responsibilities
Own data management workstreams end-to-end, including data warehouse operations and governance processes. Identify, prioritize, and implement tools and capabilities for downstream users including analytics and sales operations teams. Lead cloud strategy for the commercial operations team representing all commercial analytics teams. Influence the design of the analytics tech stack with end users’ needs in mind. Collaborate with the Data Strategy team to maintain the data catalog and business rules repository for Gilead data assets. Lead use-case development for tools active on top of Gilead data infrastructure. Vendor management for the operations part of cloud maintenance and business rule application. Create and maintain data quality dashboards for commercial data management processes. Oversee data onboarding, staging, and processing workflows. Facilitate business rules discussions with cross-functional analytics teams and stakeholders. Document and maintain a central business rules repository. Own onboarding of pharma commercial data (e.g., IMS, SHA) into Gilead’s Commercial Data Warehouse. Partner with IT, Analytics, and other Commercial Operations stakeholders on building key commercial systems and processes such as the Commercial Data Warehouse. Explore new technologies to support data investigations, data conflicts, and data steward activities. Manage sustainment requests and prioritization for data warehouse and reporting updates across franchises. Knowledge & Skills
Strong project management skills with the ability to drive large, cross-functional projects and sustain them long term. Working knowledge of software systems (e.g., MS Excel, Word, PowerPoint) is necessary. Advanced experience with SQL and/or BI tools (MicroStrategy, Tableau, etc.) is required. Collaborative with internal customers and cross-functional teams. Strategic and tactical analysis with proactive planning. Ability to interpret business issues and recommend solutions through analysis. Strong communication of technical and qualitative information to non-technical executives. Advanced knowledge of pharmaceutical data and systems (CRM, Data Warehouse, etc.). Understanding of the pharmaceutical business model (Product Development, Marketing, Sales, etc.). Cloud implementation experience from a business perspective is highly desired. Experience implementing/laading a tech stack for analytics is highly desirable. Qualifications
Basic Qualifications: High School Degree and 14 Years’ Experience Associate’s degree and 12 Years Experience Bachelor's Degree and 10 Years’ Experience Master's Degree and 8 Years’ Experience PhD and 2 Years’ Experience Preferred Qualifications: Masters/MBA preferred BS/BA Degree plus 10+ years of relevant experience in sales/marketing analysis, statistical analysis, and financial forecasting, preferably in the pharmaceutical or biotech industry Previous Sales Operations/Data Strategy and/or Business Technology experience Proficiency in conversational and written English is required to perform essential job functions People Leader Accountabilities
Create Inclusion – demonstrate the business value of diverse teams and embed diversity in management Develop Talent – understand skills, aspirations, and potential; coach for current performance and future potential Empower Teams – align goals and provide support to remove barriers and connect teams to the broader organization Compensation and Benefits
The salary range for this position is $182,070.00 – $235,620.00. Compensation is based on experience, qualifications, and location and may vary. This position may be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility varies by role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans. For additional benefits information, visit the Gilead Careers compensation, benefits and wellbeing page. Equal Opportunity
Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants. Employment decisions will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, disability, genetic information or other prohibited grounds, in accordance with applicable laws. Applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance. For more information about equal employment opportunity protections, view the Know Your Rights poster. Our environment respects individual differences and promotes diversity of thought and opinion. Please apply via the Internal Career Opportunities portal in Workday for current Gilead employees and contractors.
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