Malibu Jack's
Company Overview:
Five Star Parks & Attractions, a trailblazer in the amusement and hospitality industry, is a dynamic workplace where joy and excellence converge. We are the force behind superior entertainment experiences at a portfolio of unparalleled FEC brands, with a commitment to safety, trust, and an inclusive environment where guests are treated like friends.
Job Summary:
We are looking for a General Manager to oversee the local business unit's staff, budgets, and operations. General Manager responsibilities include formulating overall strategy, managing people, and enforcing policies. The ideal candidate is a thoughtful leader and confident decision-maker who can help our people develop and be productive while maximizing profits.
Accountabilities
Deliver a 5-star guest experience (every guest leaves happy) Create a results-driven culture for all day-to-day operations Lead a team of 40-80+ staff to meet and exceed company standards Design strategy and set goals for growth Oversee recruitment and training of new employees Prepare regular reports to corporate management (i.e. receipts, payouts, P&L, etc) Provide solutions to issues (e.g. sales loss, profit decline, employee conflicts, loss of business to competitors) Principles, Duties and Responsibilities
Oversee and engage in all day-to-day operations to meet and exceed company standards, best practices, and policies Manage all aspects of the financials, including sales, meeting expense budgets, labor management, and COGs Ensure clear communication with the team at all levels each day Balancing working in the business vs. on the business to produce results Sales & Marketing – successfully working with the team on all programs, LTOs, rollouts Handling all guest/community interactions, resolving escalated issues or questions as needed Work with the Recruiter to maintain proper staffing levels for all positions Work with the company training director and location training manager to ensure training compliance Work with the company safety director and location safety manager to ensure safety compliance and the safety focus is the team’s top priority Ability to work with various business tools, games, and POS systems Keep employees informed on culture, standards, and any updates such as sales specials or new job opportunities Strong leadership skills Strong teamwork ethic and attitude Great communication skills (written, verbal, and through actions) Problem-solver with proven decision-making Passion for their work Time management and a sense of urgency Coach to the standards and ensure accountability Strategic thinking Meticulous attention to detail Education, Qualifications, and Experience
Must be at least 21 years of age Must have a bachelor’s degree or equivalent combination of relevant education and experience Must have at least five years of management or supervisory experience Must be able to work weekends and holidays Must be able to work up to 50 hours per week, available to work every weekend Able to stand for long periods of time Able to lift 39 lbs unaided A valid driver’s license is required Authorized to work in the United States Paid time off Employee discount Relocation to Oklahoma City, OK required prior to starting Work Schedule and Location
Weekly day range: Must work 50 hours every week. Five-day work week; no split shifts. Expected to work 2 out of 3 days on Friday, Saturday, and Sunday (at least 1 Sunday a month) Additional Information
Education: Operations management: 5 years (Required) Ability to Relocate: Oklahoma City, OK - Relocate before starting work (Required) Notice of E-Verify Participation Five Star Parks & Attractions participates in the E-Verify program. Five Star Parks & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply. APPLY NOW! Qualifications
Skills
Behaviors
: Motivations
: Education
Experience
Licenses & Certifications
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Deliver a 5-star guest experience (every guest leaves happy) Create a results-driven culture for all day-to-day operations Lead a team of 40-80+ staff to meet and exceed company standards Design strategy and set goals for growth Oversee recruitment and training of new employees Prepare regular reports to corporate management (i.e. receipts, payouts, P&L, etc) Provide solutions to issues (e.g. sales loss, profit decline, employee conflicts, loss of business to competitors) Principles, Duties and Responsibilities
Oversee and engage in all day-to-day operations to meet and exceed company standards, best practices, and policies Manage all aspects of the financials, including sales, meeting expense budgets, labor management, and COGs Ensure clear communication with the team at all levels each day Balancing working in the business vs. on the business to produce results Sales & Marketing – successfully working with the team on all programs, LTOs, rollouts Handling all guest/community interactions, resolving escalated issues or questions as needed Work with the Recruiter to maintain proper staffing levels for all positions Work with the company training director and location training manager to ensure training compliance Work with the company safety director and location safety manager to ensure safety compliance and the safety focus is the team’s top priority Ability to work with various business tools, games, and POS systems Keep employees informed on culture, standards, and any updates such as sales specials or new job opportunities Strong leadership skills Strong teamwork ethic and attitude Great communication skills (written, verbal, and through actions) Problem-solver with proven decision-making Passion for their work Time management and a sense of urgency Coach to the standards and ensure accountability Strategic thinking Meticulous attention to detail Education, Qualifications, and Experience
Must be at least 21 years of age Must have a bachelor’s degree or equivalent combination of relevant education and experience Must have at least five years of management or supervisory experience Must be able to work weekends and holidays Must be able to work up to 50 hours per week, available to work every weekend Able to stand for long periods of time Able to lift 39 lbs unaided A valid driver’s license is required Authorized to work in the United States Paid time off Employee discount Relocation to Oklahoma City, OK required prior to starting Work Schedule and Location
Weekly day range: Must work 50 hours every week. Five-day work week; no split shifts. Expected to work 2 out of 3 days on Friday, Saturday, and Sunday (at least 1 Sunday a month) Additional Information
Education: Operations management: 5 years (Required) Ability to Relocate: Oklahoma City, OK - Relocate before starting work (Required) Notice of E-Verify Participation Five Star Parks & Attractions participates in the E-Verify program. Five Star Parks & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply. APPLY NOW! Qualifications
Skills
Behaviors
: Motivations
: Education
Experience
Licenses & Certifications
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr