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ZipRecruiter

Director, Engineering Operations

ZipRecruiter, Atlanta, Georgia, United States, 30383

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Overview

OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. Note:

This description preserves the original language and content. The Challenge

We seek a Director of Engineering Operations who will be pivotal in introducing new, and optimizing existing, practices across our Engineering organization to deliver operational excellence. Reporting to the VP of R&D (Product & Engineering) Operations, this leadership position drives scalability, automation, and operational excellence throughout our global engineering organization. As a critical advocate for adapting and integrating best practices and learnings into our engineering teams, this role will establish scalable decision-making frameworks, processes, modern tools. Your Mission

This dynamic position demands an energetic, organized, and self-motivated individual with high emotional intelligence. You must be forward-thinking, adept at managing multiple priorities, an effective communicator, leading through influence, fostering collaboration among cross-functional teams, and interested in leveraging modern AI technologies to enable operational excellence within the engineering organization. Your responsibilities will encompass the following key areas: Cross-Functional Program Execution : Lead key Engineering initiatives requiring cross-functional coordination, fostering rapid and scalable growth across Engineering teams, including Product, Software Development, QA, Architecture, and Operations. Incorporate Leading Practices : Instill a culture of leading practices (in tools, metrics, reporting, and forums) to establish, monitor, track, and execute various programs and initiatives. Data-Driven Decision-Making : Create the frameworks, templates, processes, and cadence to facilitate data-driven decision-making, including defining metrics and building reporting. Goal Alignment : Establish and ensure accountability for Engineering\'s Objectives and Key Results (OKRs). Budget Management and Alignment : Collaborate with engineering leadership, finance, and legal teams to align processes and tools for optimizing resources and engineering software expenditure within established budgets. Issue Resolution Expertise : Lead, coordinate, and standardize people, processes, and tools for managing broad issues/escalations through resolution, including closed-loop communication to the customer when necessary. Standardization and Continuous Improvement : Define standards, key metrics, benchmarks, and review processes to drive standardization across Engineering while incorporating continuous improvements into the software development lifecycle. Strategic Vendor & Partner Management : Provide oversight, management, and relationship management for the Engineering organization\'s strategic third-party vendors and partners. Contractor Resource Optimization : Act as the primary point of contact for managing engineering contractors, encompassing onboarding, offboarding, establishing priorities, and maximizing resource productivity to deliver on the Product Roadmap and customer priorities. You Are

Engineering Fluent : Understanding the breadth of engineering disciplines across the modern software development lifecycle (SDLC), including software engineering, architecture, quality engineering, DevOps, CloudOps, and performance engineering. Collaboration Champion : A cultivator of collaboration with stakeholders across Product Management, Engineering, Finance, Customer Success, and Leadership to ensure the achievement of strategic objectives. Innovation Advocate : Exemplify executive maturity and intellectual curiosity, actively cultivating innovative ideas into our processes and tools, driving and supporting engineering innovation. Project Management Guru : A proven expert in planning, organizing, and managing cross-functional projects, streamlining operational practices for clarity and simplicity. Adaptability Pro : Adaptive and able to excel in fast-moving, rapidly evolving environments. Your Experience Includes

10+ years of leadership experience managing teams at both strategic and tactical levels. 5+ years of managing vendor partners throughout the complete relationship lifecycle. 7+ years of experience working in a SaaS environment. Proven track record in effectively implementing Agile Scrum methodologies, with expertise in Scrum practices, cross-functional collaboration, backlog management, sprint execution, continuous improvement, Agile tools, and the ability to address complex challenges within an Agile environment. A thorough understanding of the modern software development lifecycle (SDLC), with the ability to adapt and apply this knowledge in a dynamic environment using Agile methodologies. Strong quantitative and analytical skills, with a proven track record of successfully completing complex programs on time and on budget. An inspirational leader who builds diverse and inclusive teams and leads by example. Extra Awesome

Engineering Operations experience in a larger organization (>2000 employees). A deep understanding of software development lifecycles (SDLC) and product management best practices, such as lean product management, Agile Scrum, Kanban, CI/CD, etc. If you have the skills, experience, and vision to help shape the future of our Engineering Operations, we\'d love to hear from you. Join us in our mission to drive operational excellence and foster continuous improvement across our Engineering organization. Your expertise will be the driving force behind our success. Salary Range: $168,750—$253,125 USD. We operate an office-first culture with three in-person days per week for most roles, with opportunities to collaborate in person. Specific role requirements or flexibility vary; verify with your recruiter during the first interview. Benefits: As an employee at OneTrust, you will be part of the OneTeam with comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, and more. Benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources: OneTrust Careers on YouTube; @LifeatOneTrust on Instagram. Your Data: You have the right to update or remove your personal data. Details are available in our Privacy Overview. You can request data removal via the Data Subject Request Form. Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment. Email safeguards: legitimate recruiters will use @onetrust.com or related domains; verify via our ATS (Greenhouse) or LinkedIn InMail. Job offers will come from a recruiter and may have a @docusign.net address. For more information, contact askrecruiting@onetrust.com. Our Commitment to You: OneTrust offers equal employment opportunities and prohibits discrimination and harassment. We value a diverse, inclusive workforce and are committed to your growth and development.

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