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Insidesource

Global Account Manager

Insidesource, San Francisco, California, United States, 94199

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Job Summary

Manage accounts and project teams in support of all project and daily work activities from scope development through task/project completion. With a highly consultative approach, deliver full client satisfaction throughout the entire order life cycle and build strong, sustainable customer relationships. This role includes a focus on leading Design Activities. Essential Duties and Responsibilities

Completes and / or leads all Design Activities. Eligible to request additional design support as needed. Works closely and supports the Salesperson in client activities during the pursuit of new activities. Meets with Salesperson and client early in the relationship development to establish team concept and establish credibility with client. Collaborates with Salesperson on design strategy and design implementation pre-award. Leads all Insidesource activities once customer commitment has been made. Is the primary customer contact for order fulfillment and implementation after client gives Insidesource project commitment. Responsible for total customer implementation and satisfaction. Leads quoting efforts through Sales Coordinator. Directs, selects, and manages GP%. Manages design requests and pricing. Works closely with assigned Project Manager to ensure smooth project completion. Manages installation quotes and process. Manages any changes to order. Leads all order fulfillment activities. Fields future follow-up and day to day ongoing needs of client. Keeps Sales Leader informed of activities and keeps eye out for future potential opportunities. Works to grow the business and share of business Insidesource gets from each Account. Maintains communication with Salesperson on all account activities. Insidesource Core Responsibilities

Exemplify Insidesource values of Team First, Client Led, Change Makers, Experience Focused. Participate in All Company Meetings and Regional Town Halls. Embody diversity, equity, and inclusion in our Insider community and business practices. Supervisory Responsibilities

None Skills, Knowledge, Experience Required

Efficient in AutoCAD, PowerPoint, Excel Excellent and effective at oral and written communication. Strong critical thinking, organizational and administrative skills. Adept at managing multiple projects simultaneously in a fast –paced work environment. Demonstrated commitment to professionalism, integrity, and sound judgment in business transactions and to providing the highest level of customer satisfaction. Seniority level

Mid-Senior level Employment type

Full-time Job function

Administrative Industries

Furniture Insidesource DEI Statement By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to “unleash human and business potential.” We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business. Base pay range $125,000.00/yr - $130,000.00/yr Get notified about new Account Manager jobs in

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