Wave Broadband
Strategic Account Executive - GEMS
Wave Broadband, San Francisco, California, United States, 94199
Overview
Join to apply for the
Strategic Account Executive - GEMS
role at
Wave Broadband . 2 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Description Astound, the sixth-largest cable operator in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company. Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond. The Strategic Account Executive – GEMS
is responsible for driving revenue growth and long-term relationships within the Government, Education, Medical, and Strategic sectors. This role focuses on high-value, complex telecommunications solutions, including voice, data, cloud, and managed services, tailored to the unique needs of public and institutional clients. This role will also develop and execute account strategies for assigned existing customers to ensure Astound is delivering an exceptional customer experience in terms of network, service offerings, billing and care.
Develop and execute strategic account plans for key GEMS clients. Identify opportunities for upselling and cross-selling services tailored to each vertical.
Proactively call assigned customers to coordinate periodic business reviews as defined by customer.
Responsibilities
Account Strategy & Growth: Develop and execute strategic account plans for key GEMS clients. Identify opportunities for upselling and cross-selling services tailored to each vertical.
Client Engagement: Build strong, long-term relationships with decision-makers, procurement teams, and technical stakeholders. Act as the single point of contact for assigned accounts.
Solution Selling: Consultatively sell complex solutions including fiber, wireless, IP networking, VoIP, unified communications, security, and cloud services.
Proposal & Contract Management: Lead the RFP/RFI process, ensuring competitive and compliant proposals. Negotiate contracts in alignment with client requirements and company policy.
Market Intelligence: Stay informed on GEMS sector trends, procurement cycles, funding mechanisms (e.g., E-Rate, government grants), and compliance requirements.
Cross-Functional Collaboration: Engage internal stakeholders and collaborate with sales representatives to assist as needed for installation updates and general customer follow up. Provide periodic updates to leadership detailing best practices on customer experience initiatives needed to guarantee positive outcomes for customer and Astound.
Revenue Targets: Meet or exceed quarterly and annual sales targets, including new revenue, renewals, and retention KPIs. Travel within footprint for customer meetings. Must hold valid driver’s license and maintain a clean driving record. Other duties as assigned.
Qualifications
Education: Bachelor’s Degree or equivalent experience in sales
Experience: Minimum 8 years track record of success selling to large business with technical solution; 5+ years’ experience in systems selling, consultative sales techniques, and account planning including account profiling, account positioning strategy, customer needs analysis, sales opportunity development, service improvement planning, and long-range account management strategies.
Knowledge, Skills And Abilities: Demonstrated success in telecommunications and internet sales to end-user customers, including strategic and large business customers and government accounts; ability to sell to C-level executives; CRM/funnel management; product knowledge of switched and dedicated services; Salesforce or CRM experience preferred; understanding of telecommunications ordering, provisioning, and billing processes; ability to review complex legal documents such as MSAs, SLAs, NDAs; strong interpersonal skills; detail-oriented and highly organized with ability to manage multiple tasks.
Benefits
401k retirement plan, with employer match
Insurance options including medical, dental, vision, life and STD
Paid Time Off/Vacation: Starting at 80 hours per year, with increases based on tenure
Floating Holiday: 40 hours per year
Paid Holidays: 7 days per year
Paid Sick Leave: Varies by state/local laws
Tution reimbursement
Employee discount program
Benefits listed above are for regular full-time positions
Base Salary: The base salary range in CA for this position is $90,000, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on skills, experience, and capabilities. It is specific to CA and may not be applicable to other locations.
Commissions at plan: Targeted commissions at full attainment are $32,400 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Equal Opportunity Diverse Workforce / EEO: Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.
For San Francisco candidates: San Francisco Fair Chance Ordinance; for California candidates: CCPA Employee Privacy Policy. See notice for details.
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Join to apply for the
Strategic Account Executive - GEMS
role at
Wave Broadband . 2 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Description Astound, the sixth-largest cable operator in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company. Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond. The Strategic Account Executive – GEMS
is responsible for driving revenue growth and long-term relationships within the Government, Education, Medical, and Strategic sectors. This role focuses on high-value, complex telecommunications solutions, including voice, data, cloud, and managed services, tailored to the unique needs of public and institutional clients. This role will also develop and execute account strategies for assigned existing customers to ensure Astound is delivering an exceptional customer experience in terms of network, service offerings, billing and care.
Develop and execute strategic account plans for key GEMS clients. Identify opportunities for upselling and cross-selling services tailored to each vertical.
Proactively call assigned customers to coordinate periodic business reviews as defined by customer.
Responsibilities
Account Strategy & Growth: Develop and execute strategic account plans for key GEMS clients. Identify opportunities for upselling and cross-selling services tailored to each vertical.
Client Engagement: Build strong, long-term relationships with decision-makers, procurement teams, and technical stakeholders. Act as the single point of contact for assigned accounts.
Solution Selling: Consultatively sell complex solutions including fiber, wireless, IP networking, VoIP, unified communications, security, and cloud services.
Proposal & Contract Management: Lead the RFP/RFI process, ensuring competitive and compliant proposals. Negotiate contracts in alignment with client requirements and company policy.
Market Intelligence: Stay informed on GEMS sector trends, procurement cycles, funding mechanisms (e.g., E-Rate, government grants), and compliance requirements.
Cross-Functional Collaboration: Engage internal stakeholders and collaborate with sales representatives to assist as needed for installation updates and general customer follow up. Provide periodic updates to leadership detailing best practices on customer experience initiatives needed to guarantee positive outcomes for customer and Astound.
Revenue Targets: Meet or exceed quarterly and annual sales targets, including new revenue, renewals, and retention KPIs. Travel within footprint for customer meetings. Must hold valid driver’s license and maintain a clean driving record. Other duties as assigned.
Qualifications
Education: Bachelor’s Degree or equivalent experience in sales
Experience: Minimum 8 years track record of success selling to large business with technical solution; 5+ years’ experience in systems selling, consultative sales techniques, and account planning including account profiling, account positioning strategy, customer needs analysis, sales opportunity development, service improvement planning, and long-range account management strategies.
Knowledge, Skills And Abilities: Demonstrated success in telecommunications and internet sales to end-user customers, including strategic and large business customers and government accounts; ability to sell to C-level executives; CRM/funnel management; product knowledge of switched and dedicated services; Salesforce or CRM experience preferred; understanding of telecommunications ordering, provisioning, and billing processes; ability to review complex legal documents such as MSAs, SLAs, NDAs; strong interpersonal skills; detail-oriented and highly organized with ability to manage multiple tasks.
Benefits
401k retirement plan, with employer match
Insurance options including medical, dental, vision, life and STD
Paid Time Off/Vacation: Starting at 80 hours per year, with increases based on tenure
Floating Holiday: 40 hours per year
Paid Holidays: 7 days per year
Paid Sick Leave: Varies by state/local laws
Tution reimbursement
Employee discount program
Benefits listed above are for regular full-time positions
Base Salary: The base salary range in CA for this position is $90,000, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on skills, experience, and capabilities. It is specific to CA and may not be applicable to other locations.
Commissions at plan: Targeted commissions at full attainment are $32,400 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Equal Opportunity Diverse Workforce / EEO: Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.
For San Francisco candidates: San Francisco Fair Chance Ordinance; for California candidates: CCPA Employee Privacy Policy. See notice for details.
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr