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Genesys Cloud Services, Inc.

Senior Revenue Accountant

Genesys Cloud Services, Inc., Menlo Park, California, United States, 94029

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Overview

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Position

Genesys is seeking a detail-oriented and motivated

Senior Revenue Accountant

to join our growing team. This role is responsible for supporting SaaS revenue recognition. The Senior Accountant will assist in the validation, accounting, and review of sales-related transactions. The ideal candidate will be instrumental in ensuring the accurate reporting of revenue and accounting data as part of the monthly revenue close process. You will play a key role in ensuring the accuracy and integrity of revenue reporting and will contribute to strategic business initiatives such as new product assessments and acquisitions. Location : Fully remote within US (not limited to the states that the job is tagged to)

Key Responsibilities

Ensure revenue and related balance sheet accounts are recorded in compliance with ASC 606 and company policies. Review and validate data accuracy in the revenue system (RevPro). Prepare journal entries and perform detailed analyses to support the monthly close process. Reconcile revenue-related accounts, including deferred revenue, contract assets, and unbilled revenue. Maintain and operate internal controls related to revenue, supporting both internal and external audits. Perform advanced Excel-based data analysis to support revenue accounting activities. Process contract modifications, revenue adjustments, and other journal entries in RevPro. Assist in the testing, and implementation of system updates and enhancements. Participate in ad hoc projects, including new product evaluations, acquisitions, and internal reporting initiatives.

Qualifications

Bachelor's degree in accounting or finance; Master's degree is a plus. 1-3 years of experience in revenue recognition or related accounting roles. Strong organizational skills and attention to detail. Excellent verbal and written communication skills, with the ability to convey technical information clearly. Proven ability to collaborate across departments, including Sales, Product, and Audit teams. Self-starter with the ability to manage multiple priorities and meet deadlines. Strong analytical and problem-solving skills with a practical, solution-oriented mindset.

Preferred Skills

CPA

certification and/or public accounting experience is highly preferred. In-depth knowledge of

ASC 606 , particularly for

SaaS revenue models . Experience with SFDC,

RevPro

(Zuora Revenue), and Workday. Advanced Excel skills (e.g., PivotTables, VLOOKUP, data modeling).

Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $72,700.00 - $135,100.00

Benefits

Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments More details

More details about our company benefits can be found at the following link: https://mygenesysbenefits.com If a Genesys employee referred you, please use the link they sent you to apply. About Genesys

Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. To learn more, visit www.genesys.com. Reasonable Accommodations

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Equal Opportunity

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

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